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I didn't know much about Kia before I walked in this dealership. I soon learned that they are not only about selling good cars, they are actually good... people! From the beginning to end I felt like I got the star treatment. I came in hoping to find a used car and walked out with a brand new car! Working with Quentin was actually fun and fast. He let me make myself at home in his office and didn't push or pressure me once. I really feel like he did all he could to make sure I was feeling confident about my decision. I got a great deal, even with WAY less than perfect credit! They even found me a big bow! Now I can say I'm a part of the Kia family for life!! Thanks to everyone at Gerald Kia who helped me get my first new car!!!! Next time you are looking for a good car, go to Gerald KIA and ask for Q!
Genice, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. I would like to congratul...ate you on your new car! I am very glad to hear that your experience with Quentin has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Anthony Triner, General Manager, atriner@geraldauto.com, 630-456-0505
Fast service and clean, safe facility . Service was performed efficiently, I was greeted promptly by a service rep, and the waiting area was safe
Nice clean dealership. Salesman Adrijan Tairi is always helpful and ready to assist you. I have leased two cars through Adrijan. I have always drove away... feeling good about my purchase.
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you desc...ribed and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com
The team was friendly, knowledgeable and transparent. All of my questions were answered and the process was easy. It was a great experience for a first... time car buyer. I would recommend this dealership to friends in the future.
How informative the salesman was. How fast the process was. Walked out with what I wanted. I loved how I called hours before and was able to set up an... appointment.
Fast, efficient, clear description of service from staff, told me what to expect re: cost, clean and workable waiting area.
Friendly people, courteous, wiling to work with you. Clean facilities, great financial department. Salesman Ajay was very professional and easy to work... with.
I am repeat buyer and have worked with Quentin in the past so of course I wanted to work with him again and once again his kindness and knowledge never... failed. I wasn't in the market and due to an emergency quickly came into the market. Still emotional reck Quentin was able to ease my mind and made sure that I got what I want and needed. This buying experience was so effortless from finding to finance to out the door. Thanks Gerald Kia you have earned a customer.er for life
Friendly and help full staff. I got warranty work done and was able to get transportation while the my car was getting worked on.
Great door to door service.... Prompt when picking and friendly Great adjustment during COVID-19. It's always a pleasure dealing with the service... department