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Midwest Automotive Connection

(201 reviews)
Visit Midwest Automotive Connection
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(513) 785-0746 (513) 785-0746

Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Automotive Connection from DealerRater.

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Buyer beware!!!!!

I stopped in midwest automotive to look at the silver 2007 Lexus ES350. I wanted to have the car looked at before I bought it. Tyler stepped in on my original salesperson and was very pushy and aggressive and he wanted to know why I wanted to have it inspected. I told him because I want to make sure it's not going to fall apart in a few days. He wanted to know specifically what parts were going to be looked at and where I wanted to take it. He then stated what price could he drop the car to for me NOT to have it looked at and put a deposit down on the car. These were the red flags I missed at the time. Tyler did not want me to take the car to have it inspected and was willing to drop the price a lot. I put a 300 deposit down but told them I will wait until the following day to buy the car because I was having it inspected first. After taking the car to carx I was advised to not buy the car and that it had a major oil leak and was possibly the head. The oil was so bad that the mechanic couldn't see where it was coming from. The mechanic in turn said this is so bad I'm not charging u for the inspection. I had the car taken back to the lot and they were informed that I would not be buying the car as advised. I wanted my deposit back. They refuse to give me my money back. After they said the car had been serviced by their mechanics. Do not buy a car from these people!!! The worse service ever bad cars and they robbed me of $300.00!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Best dealership I have ever been to

I went in expecting to come out with a nice luxury sedan and I did Jose Vera awsome guy very professional at doing his Job.100% recommend Midwest automotive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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so happy with my new x5!

i love my new X5 thanks for making it so easy for me to take it home you guys are awesome!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience! Thank you Tyler!!!

I never take the time to do reviews but this time I felt I had to because the gentleman that helped me was just so amazing!! Tyler Brayboy was very professional and knowledgeable and I would recommend him to anyone!!!!! For starters he was very polite which is always a great thing to have when working in any industry. Being a woman and having terrible past car experiences.. I can honestly say Tyler turned all of that around for me. Every question I had whether big or small he had an answer. He was very honest and cared for me not only as his customer but as a person so I could find a reliable car for myself and my small children. Its hard to find good hearted people in todays time, people that take pride in what they do, and who genuinely care. Thank you Tyler for a great experience and I will continue to recommend you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Pleasant experience!

I worked with Tyler Brayboy at the dealership and have to say he by far has been one Of the most professional representatives for a car company that I have every worked with. I will certainly tell my friends And family to come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Tyler Brayboy and white glove service

I have never had an experience buying a car like the kind delivered by Tyler Brayboy and his team at Midwest Automotive Connection. The cars were clean, the service was excellent and I never felt the "usual" car experience! It was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Tyler and staff were great! Got me into a nice car at a very reasonable payment. Would recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tyler Brayboy is amazing!!!!

Just bought an amazing work van from Tyler Brayboy. I have bought many vehicle for my business, from this point forward we will be using him for all of our vehicle needs. He is very easy to work with, and helped me get in a price range and payment plan that wasn't outrageous. Thank You Tyler Brayboy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST EXPERIENCE! THANK YOU TYLER!

I never take the time to do reviews but this time I felt I had to because the gentleman that helped me was just so amazing!! Tyler Brayboy was very professional and knowledgeable and I would recommend him to anyone!!!!! For starters he was very polite which is always a great thing to have when working in any industry. Being a woman and having terrible past car experiences.. I can honestly say Tyler turned all of that around for me. Every question I had whether big or small he had an answer. He was very honest and cared for me not only as his customer but as a person so I could find a reliable car for myself and my small children. Its hard to find good hearted people in todays time, people that take pride in what they do, and who genuinely care. Thank you Tyler for a great experience and I will continue to recommend you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Customer service

My credit isn't the best, but they worked with me to get me approved on the car I was looking for. I will be going back to them the next time I'm in the market thanks for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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