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Johnson Subaru of Cary

(390 reviews)
Visit Johnson Subaru of Cary
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00pm–5:00pm
Sunday 12:00pm–5:00pm Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (866) 983-8486 (866) 983-8486
Used (866) 983-8459 (866) 983-8459
Service (866) 983-8507 (866) 983-8507

Reviews

(390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Subaru of Cary from DealerRater.

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Great experience. Nice and knowledgeable people. Godfrey...

Great experience. Nice and knowledgeable people. Godfrey was awesome. Very pleased with the new transaction. Would definitely recommend this dealer. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for 5 stars! We are glad you had a great car buying experience at Johnson Subaru. Please let us know if there is anything we can do to further assist you.

Excellent Customer Service; GREAT Experience!

We have purchased several vehicles at Johnson Subaru. Patrick Dunn helped us with our last two, and the experience was basically effortless. He is knowledgeable, courteous, and kind. He genuinely cares about people and their needs. We never felt pressure of any kind as we looked for just the right vehicle for our family, and he helped us get a great deal. He went above and beyond to make sure we were taken care of, and we WILL be back. We are very happy with Subaru vehicles, Johnson Subaru, and Patrick Dunn and can HIGHLY recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! Your kind words have made our day. We are thrilled you had a great car buying experience.

We have had several Subaru’s over the years. Working with...

We have had several Subaru’s over the years. Working with Johnson Subaru is always a pleasure. I don’t feel like we have to play games. Chris Ahart and Patrick Dunn are always wonderful to deal with. They have created loyal customers that will only purchase future vehicles from them

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review. We appreciate you taking the time to share your experience with us. Thank you for being a part of the Johnson Subaru family!

The Subaru Forester is a great car and I would highly...

The Subaru Forester is a great car and I would highly recommend buying from Johnson Subaru. The staff is so friendly. My salesperson, Mike Allen was terrific and answered every question I had. This is the second Subaru that I bought from Johnson and I would recommend it to all Subaru lovers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review. We are glad you had a great car buying experience at Johnson Subaru. Enjoy your new Forester!

Thanks for your help :)

Patrick Dunn was the first person I met at the dealership. He was very patient while thoroughly answering questions and showing autos until I finally decided on one and then changed my mind and decided on another. When the paperwork was done Patrick walked me to the newly purchased Forester and handed me the keys. He and DeLila Miller are both sweethearts and great to work with which makes car shopping a much nicer experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are happy to hear you had a great experience at Johnson Subaru. We look forward to serving you again.

Excellent Customer Service

We had a fantastic experience with Bobby. He was knowledgeable, personable, honest, patient, efficient, thorough and fun to talk with. A consummate professional. Bobby is the opposite of the stereotypical car salesman. He knows his stuff and loves what he does. Thinking about a car or ready to buy? Bobby's your man.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad you had a great experience with Bobby at Johnson Subaru.

Excellent, hassle free, gimmick free sales experience. We...

Excellent, hassle free, gimmick free sales experience. We had two discussions on the price, one for the new car and the other for the trade. That was basically it. Just the overall professionalism by the Subaru sales and finance team members was a welcome relief from the dreaded car shopping experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for your 5 star review! We are glad you had a great experience with our team members at Johnson Subaru. We look forward to serving you again.

Wonderful Experience with Bobby

Bobby was such a pleasure to work with. I first visited the dealership over a year ago, but ultimately decided it wasn’t the right time to buy. He kept in contact with me, reaching out every few months to check in. When I came in prepared to buy, he brought me a great deal and never tried to sell me anything that didn’t match my needs, which I very much value. I left informed, happy and with a new Crosstrek.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are glad you had a great experience with our team at Johnson Subaru. Enjoy your new Crosstrek!

excellent customer service from Bobby,

Bobby, was very honest and helpful in helping me with the decision to by a car. He gave me the best possible deal anyone could ask for. Walked away knowing I had made the right decision. I would recommend Bobby to anyone looking to buy a Subaru from Johnson Subaru. He went above and beyound being a Sales Person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad you had a great experience at Johnson Subaru. We look forward to serving you again!

Pleasent with minimal pressure

Mike Allen was the salesperson I worked with. He took me for a test drive in the cars I was interested in. He was personable and I thought very knowledgeable in the operation and features of the cars we drove. (I have been to dealers where this was not the case) I was actually looking for a used car and this is the prime reason I bought a new Subaru. Julia in their financial department also provided a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We are glad you had a great car buying with our team. Welcome to the Johnson Subaru family!