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Evolution Autos

(382 reviews)
Visit Evolution Autos
Sales hours: 10:00am to 5:30pm
Service hours:
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Sales Service
Monday 10:00am–5:30pm Closed
Tuesday 10:00am–5:30pm Closed
Wednesday 10:00am–5:30pm Closed
Thursday 10:00am–5:30pm Closed
Friday 11:30am–5:00pm 3:00pm–5:00pm
Saturday 10:00am–5:30pm Closed
Sunday Closed Closed
(317) 868-5027 (317) 868-5027

Reviews

(382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Returned customer

Purchased 2007 Acura max. And my grand daughter Also purchased one there. Excellent service and great cars.love it there and I will come back to evolution autos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Evolution Autos Review - Amazing!

Sam and Mike are the owners and they are very kind and professional. Customer service is definitely a 10/10, the best I’ve seen across all dealerships. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great prices

Great inventory and prices for used cars. They inspect the cars before selling them. clean inventory, No Haggle prices. I would always shop for my car at Evolution Autos and send my family and friends. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Evolution Autos

Very easy to work with and very friendly! Great valueable cars! They were very friendly and understanding even stayed a luttle later for us! We were approved in minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Acura

Mike was great very up front during the whole process. Gave me the best price for my trade-in. His lot is full of excellent reliable cars/trucks/SUVs that are affordable. Best experience I’ve had and will continue to go to Evolution Auto when I purchase my next vehicle. Definitely recommend!!’

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 G3

This is the second time purchasing a vehicle from Evolution. Both times have been a good experience. The second time a little issue with the car was discovered after a few days but they were willing to help out with the situation. Mike and Sam are straight shooters no pressure sales and good guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Would not recommend - lacks integrity

Unfortunately we have had an extremely poor experience with this company despite the positive reviews. My daughter purchased a car here and within 24 hours of the car required extensive repairs. Within ten 10 weeks the repairs have escalated to 55% of the purchase price. We did attempt to work with them and asked them cover the costs of the labor but they refused. They did however state "if you purchased the warranty we would help". The car is sitting in a shop needing $4000 repairs. My daughter is a single mom and does not have the means to pay for repairs and currently has a loan on the vehicle. This was a major investment for daughter and for the price we expected car to be in decent shape. We understand used cars have some issues but this was not the normal wear and tear. We were defrauded and told the car did not have any major issues and "was recently serviced by a certified mechanic" We gave them the opportunity to make it right and they did not want to help . Would not recommend

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very poor experiance. Sent multiple emails about a car...

Very poor experiance. Sent multiple emails about a car on the lot and received no response. Obvious bait car listing. Wont ever waste my time looking on this lot in the future

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

There are no pressure salesman, great value, customer...

There are no pressure salesman, great value, customer service and quality vehicles. I would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Can't really offer much of a review. I reached out to the...

Can't really offer much of a review. I reached out to the dealership via email to inquire about a vehicle and never received a response. The day my wife and I looked at a different vehicle we went to Evolution simply because it was close enough to the other dealership. The vehicle was still there but when nobody came out to assist us we decided to go with the other dealer. So given I reached out via email two days prior and also went to the dealership and neither time did anyone interact with me I can't say I'll use them in the future nor would I recommend them to anyone. However they get the benefit of the doubt since it's unknown what would have happened had they assisted me, hence two stars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.