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Evolution Autos

(383 reviews)
Visit Evolution Autos
Sales hours: 10:00am to 5:30pm
Service hours:
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Sales Service
Monday 10:00am–5:30pm Closed
Tuesday 10:00am–5:30pm Closed
Wednesday 10:00am–5:30pm Closed
Thursday 10:00am–5:30pm Closed
Friday 11:30am–5:00pm 3:00pm–5:00pm
Saturday 10:00am–5:30pm Closed
Sunday Closed Closed
(317) 868-5027 (317) 868-5027

Reviews

(383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Can't really offer much of a review. I reached out to the...

Can't really offer much of a review. I reached out to the dealership via email to inquire about a vehicle and never received a response. The day my wife and I looked at a different vehicle we went to Evolution simply because it was close enough to the other dealership. The vehicle was still there but when nobody came out to assist us we decided to go with the other dealer. So given I reached out via email two days prior and also went to the dealership and neither time did anyone interact with me I can't say I'll use them in the future nor would I recommend them to anyone. However they get the benefit of the doubt since it's unknown what would have happened had they assisted me, hence two stars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

great dealer!

Great location and easy to find. Plenty of clean and we'll cared for cars to choose from. Mike was great and answered all our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied customer

First time dealing with this dealership and Mike did me right! See Mike for all your car needs he will take care of you. Family Owned business and all cars are clean and inspected. Purchased 2012 Chevy traverse Love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy your first car

Inspected clean inventory, all priced at low prices and offers Carfax on their cars. Also financing is available at great rates. All cars have prices on them. No Sales People No pressure to purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Clean cars! Great prices! Great service!

Had an incredible buying experience and mike provided amazing customer service. The cars are priced great and super clean! Mike went above and beyond to help with the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice people, but NOT trustworthy!

Purchasing a vehicle from a dealership we thought had almost a five star rating was a big mistake. Long story short... people say they bought lemons from them... it's true! Not even owning a work van for 5k miles it needs a new engine. Didn't even have it for 6 months. $10,900 after paying 20k for the vehicle. Do yourself a favor and go to a well known dealership. It bothers me to even say that because We are small business owners. I don't feel bad because this problem could easily take a small business under. We definitely are hurting from our loss with our purchase and hope we can figure a way to see the silver lining. Please reach out to me if you have any questions. I really don't want this to happen to anyone else! PS... I have thought really hard about this because I never leave a negative review on ANY company. My heart hurts & definitely our bank account!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not professional and rude

Be careful dealing with this dealer . They treated me like I was a bother to them. Scheduled an appointment before driving 90 plus miles. Was told on arrival he did not have time I’ll get my brother to open the car. Then I was told I guess you want to test drive . Car was what I was looking for and I planned on o submitting a offer ( hood had some rust that had been painted over! ) I was told no offers take it or leave it price! Very rude!!! No one I saw at this lot had a mask on either . Beware they are terrible at customer service

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Greetings We never talk or treat our customers with disrespect. We value you and all our customers. We run the business without any sales people to give our customers time to look at our cars without being bothered. Also we do price to sale to guarantee the best price. Yes we do wear masks also and care about your safety. There is only me and my brother at the dealership so if I was with a customer and asked him to help you, I dont see what is wrong with that. it seems you just didnt like that we dont negotiate prices.

Great Service

the prices are good and people are helpful buy from them was easy and they did not waste my time like some other places and the

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not impressed

Purchased a used truck from Mike. I bought it and took it home. The next morning it wouldn’t start. I called and left a message with no return call. Also was in a big hurry. I had to spend $168 on a new battery. Not impressed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greetings You called us Christmas morning about the battery and even though we responded and offered to help but after Christmas. You purchased 2005 ford F150 with high miles and all you had a problem with is that it need it a battery and we offered to help you but you still gave us 1 star review. Thank you for your business and we do take pride in our quality and customer service. Mike Evolution Autos

Review of evolution auto store

Bought my first care there and the employees were great. Great customer service and they gave good tips. Workers were super nice and really respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you For your nice review we are always happy to help Mike Evolution Autos