Reviews
Write a reviewhonesty
Based on the consistent complaint I won't go here. Stop lying about prices to bring people here. When you stop lying then I'll start shopping here
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Loved this dealership
By far one of the most easing used car dealerships. Very speedy! I would recommend this car dealership too many people , it’s very hard now days to find a dealership so straight foward.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
super easy
very pleasant experience I came up from long island but i was able to accomplish all the finance details and options before coming down to the location.When i arrived to the dealer they had everything set up a signed and drove out with no trouble , an experience you do not get to often with used cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TOTAL xxxxxxx DEALER—-BEWARE!!!!!
BEWARE BEWARE BEWARE.!!!!!!..All the cars are INTENTIONALLY priced wrong.!!!..They listed low price on Cars.com and when you go in person, they add several more thousand dollars to the price.!!!!..they Lied and took my $500 deposit.!!!...STAY AWAY FROM THIS dealer.!!..look at other reviews.!!!..this is common practice with these xxxxxxxx.!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
ford explorer
fantastic. car in great condition and service perfect. dealer will be recommended. Representative really skillful and courteous. purchase made easy. I love my new/used vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Waste of time
No matter how careful you tried. If someone runs the business model as Reel and Switch. Total waste of my time travel long way to their dealership. Just make sure you understand no matter cash or finance, there is an additional "down payment" that need to be added on top of their advertisement price. Good Luck!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rip off
Car advertised for 11,999. Final price, 16,000. Disingenuous dealership. Many of these small, private dealerships play this game. I recommend reading the fine print on the ads, and also ask in advance what the dealers extra fees are.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BAIT and SWITCH
The price you see on Cars.com is NOT the price they will ask when you show up! They'll give you some BS about an additional "deposit" that adds about 20% to the price you see here. Also, despite what their website says there is no test driving. They'll let you schedule a test drive appointment then when you show up tell you "This car belongs to the bank, it can't leave the lot." Very shady, borderline illegal business practices - steer clear!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible customer service
I could not get them to respond to an email request no matter how many times I requested information. Very unresponsive. If they can't respond to emails and provide basic information, what are they hiding?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Unclear prices
Be aware that the listed prices are just on car.com to reel you in, if you visit their own website it shows those prices are after putting a large down payment. Like 3 grand large. I was ready to purchase, but I most definitely can find something closer, equipped the same, with similar milage, for the same or less.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase