Nissan of Yorktown Heights

Sent an email about a car the night before, made an appointment and told the salesperson I'd come right now and be there on 45 minutes. I get there... and see the car I drove there to test drive driving out of the lot by it's new owner. I'm then made to wait about 10 minutes before anyone came out to tell me sorry the car was sold and we have nothing else to offer you. Ridiculous.

Quick and easy leasing a Nissan. No hidden fees or surprises. Salesman Mike was easy to talk to And very professional. I will go Back for my future... cars

Went back to this dealership for a second car, experienced great service, no hidden or extra fees. Very happy and I highly recommend this dealership and... specially Joe Caldararo for being so honest and helpful.

Friendly staff , Maddy is a great salesgirl she helped me every step of the way. The manager Syed went above and beyond ! Even had pastries lol . Overall... made the process seamless for me

Charged for a repair that they did not fix, never called to give me an update, waited 7 hours and called them just before closing time. Customer service... acknowledged the fact that my car still had the exact problem it was brought in for at pick up, but still demanded payment for the work. DO NOT TRUST THIS DEALERSHIP. Even an oil change routinely takes upwards of 6 hours, although they will always tell you an hour or so and never call you, even when your auto is finished. I will now drive 45 minutes to the dealership in Wappingers to have my Nissans serviced from now on.

Great experience, exceeded expectations, and were treated with attention and great customer service. Mike was diligent and responsive to our needs and... wants. Would definitely recommend checking this dealership out!

I???ve never gone into a dealer by myself to shop for a car because it always seemed too intimidating and too much of a hassle. That was until I went to... Yorktown Heights Nissan and met my salesperson Michael Britt. Can???t say enough about the incredible customer service he delivered. He was patient; he encouraged me to test drive as many cars as I liked because he wanted to make sure I felt comfortable with my decision. He explained all the features of each car in detail. Since I was buying pre-certified , Michael explained the carfax report , the mileage per year, history of ownership etc. After I decided on a car he explained the financing process. The day I picked up the car he spent time again going over everything about the car. Michael is a no-pressure salesperson who is willing to spend time helping his customers.

I'm very appreciative of the entire team. Krystina and team were wonderful, helpful,and very professional. My repairs were all covered under the warranty... at no cost to me. I will def be back...thanks top all :)

Super friendly fast service on My Infiniti M35X. The staff is very polite and accommodating. Quick in and quick out. Bring my Nissan and my infiniti here.

I felt as though I was being hustled and lied to about the repairs that I needed done to my car. Besides, it took an extremely long time for an oil change... and tire rotation.