Reviews
The service and honesty of the saleswoman was outstanding
The service and honesty of the saleswoman was outstanding her nickname at the dealership is mama Nissan and she’s outstanding anyone who walks into this this dealership should definitely do business with her
The service and honesty of the saleswoman was outstanding
The service and honesty of the saleswoman was outstanding her nickname at the dealership is mama Nissan and she’s outstanding anyone who walks into this this dealership should definitely do business with her
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They got me in and out and ample time.
They got me in and out and ample time. Kennywas nice. The dealership was nice. I would come back.
They got me in and out and ample time.
They got me in and out and ample time. Kennywas nice. The dealership was nice. I would come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My 2024 pathfinder is skipping the gears going into 1sr
My 2024 pathfinder is skipping the gears going into 1sr gear jerking and they told me i hit the gear shifter! They would not give loaner car and i need car ! I have bought pathfinders for 20 year it has 2 recalls not sure if they were done not on service paper told then about transmission need another appointment ! The service dept told me have salesmen show y the drive shift there are many complaints on the NHTSA site why aren’t Nissan fixing this defect?
My 2024 pathfinder is skipping the gears going into 1sr
My 2024 pathfinder is skipping the gears going into 1sr gear jerking and they told me i hit the gear shifter! They would not give loaner car and i need car ! I have bought pathfinders for 20 year it has 2 recalls not sure if they were done not on service paper told then about transmission need another appointment ! The service dept told me have salesmen show y the drive shift there are many complaints on the NHTSA site why aren’t Nissan fixing this defect?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service experience very easy start to finish.
Great service experience very easy start to finish. Had my car back in an hour!
Great service experience very easy start to finish.
Great service experience very easy start to finish. Had my car back in an hour!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Worst service department in North America, they don’t
Worst service department in North America, they don’t care about the customer they only care about ripping customers off and ignoring the required car repairs for vehicles covered under the service contract and offering the unnecessary repairs. I've purchased 3 vehicles from them but never again. I will take my business elsewhere moving forward.
Worst service department in North America, they don’t
Worst service department in North America, they don’t care about the customer they only care about ripping customers off and ignoring the required car repairs for vehicles covered under the service contract and offering the unnecessary repairs. I've purchased 3 vehicles from them but never again. I will take my business elsewhere moving forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
This is our third car from Nissan Yorktown.
This is our third car from Nissan Yorktown. Maddie was our salesperson each time and our experience was fantastic
This is our third car from Nissan Yorktown.
This is our third car from Nissan Yorktown. Maddie was our salesperson each time and our experience was fantastic
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As always, Yorktown Nissan is phenomenal!
As always, Yorktown Nissan is phenomenal! I live in Poughkeepsie and choose Yorktown where I bought my car and always receive professional and fast service!! Kevin is my service provider and he’s amazing. Always calls me after my car to let me know it’s ready and they never take advantage like other mechanics. I appreciate them so much and the managed Dale there is always great. Such wonderful people and such a wonderful run business!!! I choose Yorktown for all my needs!
As always, Yorktown Nissan is phenomenal!
As always, Yorktown Nissan is phenomenal! I live in Poughkeepsie and choose Yorktown where I bought my car and always receive professional and fast service!! Kevin is my service provider and he’s amazing. Always calls me after my car to let me know it’s ready and they never take advantage like other mechanics. I appreciate them so much and the managed Dale there is always great. Such wonderful people and such a wonderful run business!!! I choose Yorktown for all my needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I did not buy a car from here by Michael McMahon was a
I did not buy a car from here by Michael McMahon was a very friendly and engaging sales associate.
I did not buy a car from here by Michael McMahon was a
I did not buy a car from here by Michael McMahon was a very friendly and engaging sales associate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, Thank you for your feedback! We're glad to hear that Michael McMahon provided friendly and engaging service during your visit, even though you didn't purchase a car. If you have any further questions or need assistance in the future, feel free to reach out.
1 very good salesman.
1 very good salesman. Florent Novaj was VERY helpful with after sales support as well as delivery of this used car. The rest are basically worthless. Drove 350 miles to get frustrated. First 2 salespeople were poor at best. Madeline refused to listen to my questions and then argued with me instead of listening! The Service Director, Dale White, ignored and never answered my emails for information on the service record. Also, took 1-1/2 hours to do the paperwork for a CASH deal. If you dare buy from this dealership, be sure to ask for Mr. Florant (Flo) Novaj as he is the only reputable employee there. He will get the job done. Thank Flo!
1 very good salesman.
1 very good salesman. Florent Novaj was VERY helpful with after sales support as well as delivery of this used car. The rest are basically worthless. Drove 350 miles to get frustrated. First 2 salespeople were poor at best. Madeline refused to listen to my questions and then argued with me instead of listening! The Service Director, Dale White, ignored and never answered my emails for information on the service record. Also, took 1-1/2 hours to do the paperwork for a CASH deal. If you dare buy from this dealership, be sure to ask for Mr. Florant (Flo) Novaj as he is the only reputable employee there. He will get the job done. Thank Flo!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your frustrating experience, but we're glad Florent was able to provide helpful support. Your feedback is valuable, and we'll address the issues you've raised internally to improve our service. Please don't hesitate to reach out to us if you have any further concerns or need assistance in the future. Thank you for choosing Nissan of Yorktown Heights.
Absolutely horrible!
Absolutely horrible! I brought my car to them with an issue told me it was fixed … it wasn’t. Told them again about the prob and was told that’s all they found and the car was fine. A year later they want to charge me for the prob they never fixed and said their was nothing else they could do … while the car was undef warranty. Now that it’s not it’s now a prob that I need to pay for not to mention it has been completely unsafe to drive. Please never deal with them. I will never buy another Nissan ever again. This is only one prob i experienced there have been multiple issues with a new car that has never been fixed properly
Absolutely horrible!
Absolutely horrible! I brought my car to them with an issue told me it was fixed … it wasn’t. Told them again about the prob and was told that’s all they found and the car was fine. A year later they want to charge me for the prob they never fixed and said their was nothing else they could do … while the car was undef warranty. Now that it’s not it’s now a prob that I need to pay for not to mention it has been completely unsafe to drive. Please never deal with them. I will never buy another Nissan ever again. This is only one prob i experienced there have been multiple issues with a new car that has never been fixed properly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're deeply sorry to hear about your frustrating experience. This is not the level of service we strive to provide to our customers. Your feedback is important to us, and we want to address your concerns promptly. Please reach out to us so we can investigate this matter further and work towards a resolution. Your safety and satisfaction are our top priorities, and we apologize for any inconvenience caused. Thank you for bringing this to our attention.