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RDU Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (173 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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"I had a fantastic experience at RDU Auto!

"I had a fantastic experience at RDU Auto! The staff was friendly and knowledgeable, and they helped me find the perfect car for my needs. I would highly recommend them to anyone in the market for a new vehicle."

"I had a fantastic experience at RDU Auto!

"I had a fantastic experience at RDU Auto! The staff was friendly and knowledgeable, and they helped me find the perfect car for my needs. I would highly recommend them to anyone in the market for a new vehicle."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional, no haggle dealer,lot full of all ranges of

Professional, no haggle dealer,lot full of all ranges of nice late model cars ,reasonable prices.

Professional, no haggle dealer,lot full of all ranges of

Professional, no haggle dealer,lot full of all ranges of nice late model cars ,reasonable prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing Experience

RDU Auto's exceptional service and seamless buying experience make them a top recommendation for anyone in search of a reliable vehicle. With their outstanding customer service, clients can expect nothing less than excellence from start to finish. From the moment you step foot into their dealership, it is clear that RDU Auto prioritizes your satisfaction above all else. Their knowledgeable and professional staff are equipped with extensive product knowledge, ensuring they can guide you through the entire buying process effortlessly. Whether it be answering any questions you may have or offering expert advice on suitable vehicles, RDU Auto goes above and beyond to meet your individual needs. They understand the importance of transparent communication during the purchasing journey and are committed to providing a stress-free experience. Thanks to their amazing service, RDU Auto has established themselves as a reputable provider of quality vehicles with an unwavering commitment to exceptional customer care.

Amazing Experience

RDU Auto's exceptional service and seamless buying experience make them a top recommendation for anyone in search of a reliable vehicle. With their outstanding customer service, clients can expect nothing less than excellence from start to finish. From the moment you step foot into their dealership, it is clear that RDU Auto prioritizes your satisfaction above all else. Their knowledgeable and professional staff are equipped with extensive product knowledge, ensuring they can guide you through the entire buying process effortlessly. Whether it be answering any questions you may have or offering expert advice on suitable vehicles, RDU Auto goes above and beyond to meet your individual needs. They understand the importance of transparent communication during the purchasing journey and are committed to providing a stress-free experience. Thanks to their amazing service, RDU Auto has established themselves as a reputable provider of quality vehicles with an unwavering commitment to exceptional customer care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Unbelievably great experience!

I've purchased or helped others purchase any cars! This is by far the best experience I've had at any dealership. I called RDU about my favorite Audi A5 sportback. Told them I'm flying down from Philadelphia to see the car and to hold so I didn't take a trip for nothing. One of the guys promised it will be held until I arrived. Got there at 4pm next day and car was clean and ready to test drive. No Hiddin fees! Great price! No hassle. Discussed warranty and salesman worked several different plans to fit my budget. Here's the kicker! The car had a issue that effected the heat that I didn't realize until driving halfway back to Philly. Heat was fine during test drive it seemed. I called RDU and they allowed me to take the car to the Audi dealer in Fort Washington PA for full diagnostic and repair! RDU paid for both! I couldn't believe a dealership was this honest and helpful! Especually after they've already had my payment and business and i was nearly 400 miles away. If you guys read this thank you for your integrity! Please continue to be different than many shady dealers!

Unbelievably great experience!

I've purchased or helped others purchase any cars! This is by far the best experience I've had at any dealership. I called RDU about my favorite Audi A5 sportback. Told them I'm flying down from Philadelphia to see the car and to hold so I didn't take a trip for nothing. One of the guys promised it will be held until I arrived. Got there at 4pm next day and car was clean and ready to test drive. No Hiddin fees! Great price! No hassle. Discussed warranty and salesman worked several different plans to fit my budget. Here's the kicker! The car had a issue that effected the heat that I didn't realize until driving halfway back to Philly. Heat was fine during test drive it seemed. I called RDU and they allowed me to take the car to the Audi dealer in Fort Washington PA for full diagnostic and repair! RDU paid for both! I couldn't believe a dealership was this honest and helpful! Especually after they've already had my payment and business and i was nearly 400 miles away. If you guys read this thank you for your integrity! Please continue to be different than many shady dealers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Car Buying Experience Ever!

Very prompt communications. I was nervous buying a car online sight unseen but after reading their reviews and their personal contact to me made me feel comfortable. The video was a big help and they answered my questions promptly and honestly. They were more than willing to ship the car to Maine and made the whole buying experience very easy. The car arrived sooner than expected and is as nice as they promised. One should feel confident buying from this dealer. Big thanks to Ed for his patience and expertise. Brian from Maine

Best Car Buying Experience Ever!

Very prompt communications. I was nervous buying a car online sight unseen but after reading their reviews and their personal contact to me made me feel comfortable. The video was a big help and they answered my questions promptly and honestly. They were more than willing to ship the car to Maine and made the whole buying experience very easy. The car arrived sooner than expected and is as nice as they promised. One should feel confident buying from this dealer. Big thanks to Ed for his patience and expertise. Brian from Maine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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lack of communication

Inquired about a vehicle with a gentleman named Omar. He did not follow through with the information I needed. Specifics: the automobile had 91,000 miles and was at the "timing belt mandatory replacement" stage. He said he didn't know if it had been replaced or not, but knew a business within 5 minutes that could help with that. Last conversation I had with Omar was he was going to take it down there and get back with me. Never heard back from him.

lack of communication

Inquired about a vehicle with a gentleman named Omar. He did not follow through with the information I needed. Specifics: the automobile had 91,000 miles and was at the "timing belt mandatory replacement" stage. He said he didn't know if it had been replaced or not, but knew a business within 5 minutes that could help with that. Last conversation I had with Omar was he was going to take it down there and get back with me. Never heard back from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My RDU Auto experience was great!

Hands down a great dealership! Omar helped me during the purchase of my Mazda 3 which I got at a great deal! Not expensive and only 26k miles! Omar was AMAZING! Super nice and friendly. I couldn’t have asked to work with a better salesman. He was not pushy and did not hassle me like most car salesmen. He was considerate and wanted to make sure I was 100% positive about purchasing my car before I did. He told me there was no rush in my decision and that he didn’t want me to have any regrets. When test driving the car I only noticed a couple of speakers that were blown and the BSM light was blinking (otherwise in pristine condition). When I returned from my test drive I told Omar about it and he immediately spoke to his manager and assured me that they were going to take care of both at no extra cost to me which they did (with no hesitation.) I had even told him how much my daughter loved teslas because they had 2 on the lot at the time of my purchase and when I went to pick up my car he was kind enough to make her entire day by giving her a test ride in a Tesla! I can’t express enough how awesome my experience was working with them. I would be more than willing to make another trip to RDU Auto again in the future for my next car purchase. Great place, great staff, great car! Do yourself a favor and go check them out!

My RDU Auto experience was great!

Hands down a great dealership! Omar helped me during the purchase of my Mazda 3 which I got at a great deal! Not expensive and only 26k miles! Omar was AMAZING! Super nice and friendly. I couldn’t have asked to work with a better salesman. He was not pushy and did not hassle me like most car salesmen. He was considerate and wanted to make sure I was 100% positive about purchasing my car before I did. He told me there was no rush in my decision and that he didn’t want me to have any regrets. When test driving the car I only noticed a couple of speakers that were blown and the BSM light was blinking (otherwise in pristine condition). When I returned from my test drive I told Omar about it and he immediately spoke to his manager and assured me that they were going to take care of both at no extra cost to me which they did (with no hesitation.) I had even told him how much my daughter loved teslas because they had 2 on the lot at the time of my purchase and when I went to pick up my car he was kind enough to make her entire day by giving her a test ride in a Tesla! I can’t express enough how awesome my experience was working with them. I would be more than willing to make another trip to RDU Auto again in the future for my next car purchase. Great place, great staff, great car! Do yourself a favor and go check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer

Not happy with customer service received when purchasing 2011 Ford Mustang. High pressure environment led to poor purchase decision. Nothing but trouble from care since purchase. Do not buy here!!!!

Buyer

Not happy with customer service received when purchasing 2011 Ford Mustang. High pressure environment led to poor purchase decision. Nothing but trouble from care since purchase. Do not buy here!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good Morning Heather. I am sorry to hear you are having car troubles. We have checked our system and did not find a 2011 Ford Mustang Sold in the past 3 years, and the one from 3 years ago was not sold to a Heather. We are a no pressure hands off business, there may be a possibility that you bought the car from RDU Auto Brokers, a company that copied our name and logo and was forced to shutdown by the courts. If in fact you did buy from us, please give me a call 919-296-4444 my name is Omar and I am the owner. I look forward to assisting you.

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Wilkes

Extremely easy to work! No hassle, no aggravation, fast and courteous! We drove nearly 3 hours to find a vehicle and it was worth the trip. Omar and the team at RDU were by far the best dealership we have every worked with. The bank said the same thing.

Wilkes

Extremely easy to work! No hassle, no aggravation, fast and courteous! We drove nearly 3 hours to find a vehicle and it was worth the trip. Omar and the team at RDU were by far the best dealership we have every worked with. The bank said the same thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was RDU's pleasure to serve you! You guys were awesome to work with! We wish you the absolute best! Thank you so much!

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Great Service!!!

Couldn’t have asked for a better experience trading in my car and driving away with a upgraded used vehicle. Fast and easy experience with superior service!

Great Service!!!

Couldn’t have asked for a better experience trading in my car and driving away with a upgraded used vehicle. Fast and easy experience with superior service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, it was our staff's pleasure to serve you and your wife! Thank you so much for your business and we hope you guys have a great week!

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