Reviews
The Works
Scheduled oil change, i.e. The Works - all went great but waiting area is cold ! Had to walk outside to warm up !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the 5-star review, Paul! We strive to provide great customer service, and we are glad to hear your experience at our dealership was satisfactory. We are sharing this feedback with our team to ensure we maintain a comfortable waiting area for our customers. Thanks again!
Service Advisor was first class!
From the time I dropped off my vehicle until I picked it up Brian Duboy kept me informed and no suprises!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for setting time aside to let us know how we're doing. We appreciate the feedback and look forward to seeing you again!
Never to Return
When i purchased my new truck and it didn't have the front bracket to put your tag on and i went back to the dealership just to be passed off to five different sales rep's and then be told that they couldn't put a bracket in every truck and my truck just happened to one. Know during purchase that i was from out of state and my state required a tag on the front and to be treated like the plague when i returned is not right. Poor, very poor. will never return to purchase a new truck here again and will not recommend to anyone.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to bring this matter to our attention, and please accept our apologies. We are very sorry to hear about your negative experience. We hope you will reconsider doing business with us again in the future.
Johnathan Herman
Excellent and good service. Thanks. Wonderful crew
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Johnathan, thank you for taking the time to share your recent service experience with us! We are so happy to hear your recent visit was excellent and good. Thank you for coming in, and we look forward to seeing you at your next service appointment :)
Great people
I was so nervous about the whole buying process but Tiffany Smith at all star made it easy and smooth. She helped me get the exact car that i wanted! After the sale she still checks on me to see how things are going. If you truly want to be treated like family. All Star Ford is the place to go!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, Fred! Thank you so much for taking the time to share your VIP sales experience! We understand how stressful it can be to purchase a new vehicle, and we are so thrilled to hear Tiffany and the entire All Star Ford team were able to get you into the exact vehicle that met all your wants and needs. Congratulations on your new vehicle purchase, and welcome to the All Star Family!
Servive for Ford Escape
Brought my Ford Escape in for oil change and to investigate and rumbling noise in front wheels. Mr Parrish work with the tech and mechanic to track down the problem a wheel bearing hub.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Clyde, we are so happy to hear Mr. Parrish and the entire All Star Ford team was able to repair your vehicle and get you back on the road in a timely manner! Thank you for coming in, and we look forward to seeing you again!
Easiest car buying experience ever
All star made it so easy. Our salesman, Ben, was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jan, thank you for taking the time to share your VIP sales experience with us! Congratulations on your new vehicle purchase, and welcome to the All Star Family!
Used 2016 F-150 Purchase
My salesperson , Logan was very helpful and attentive to my requirements in helping me make my truck purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Ford F-150, and welcome to the All Star Family! Our team thanks you for choosing and trusting our dealership for your vehicle needs. We look forward to a lasting relationship with you :)
Home Run!
They went over and above my expectations! Made the process easy and pleasurable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we are so thrilled to hear our team was able to assist you with getting the exact vehicle you wanted! Congratulations on your new vehicle purchase, and welcome to the All Star Family! :)
Foreman
Have had car there twice for service. Friend recommended all star. They were very professional. My service writer was Parish. He was fast , organized and happy to answer any question or give advise on the best way to handle the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bryan, thank you for taking the time to share your recent service experience with us! We are proud to have a team of highly skilled technicians that can quickly and efficiently put your vehicle back in shape. We appreciate your business and look forward to seeing you again!