Reviews
Very exceptional service.
Very exceptional service.. Emails kept me informed as to how the service was proceeding. Great business to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
rakowcl, Thank you so much for the 5 star review, we appreciate your confidence in Brilliance Subaru and we look forward to seeing you next time. Jim DaLuga General Manager
Clean, friendly, outstanding service.
Clean, friendly, outstanding service. Employees are nice and answered all my questions about my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
hinzxthree, Thank you for the 5 star review and feedback, much appreciated. Jim DaLuga General Manager
The Service Department is always knowledgeable, friendly,
The Service Department is always knowledgeable, friendly, and helpful. I trust them enough to service all of our cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dinoroar26, Thank you so much for the wonderful review and for your loyalty to Brilliance Subaru. We look forward to seeing you again soon. Jim DaLuga General Manager
Wonderful team at Brilliance Subaru, they have been
Wonderful team at Brilliance Subaru, they have been taking great care of our sales and service needs for almost 10 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
jimbo, Thank you so much for the amazing 5 star review. We appreciate your loyalty to our dealership and look forward to serving you for the next 10 years! Jim DaLuga General Manager
They were very helpful, even offered a loaner vehicle if
They were very helpful, even offered a loaner vehicle if needed. However I was able to wait and my car was fixed within great time on a very cold busy day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kimberly, Thank you so much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
I am always treated like their best customer as is
I am always treated like their best customer as is everyone who visits Brilliance Subaru. The service department goes above and beyond to ensure your vehicle is running at its best. They are consultative in their approach and don't pressure you into any services you don't need. Love these guys!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
gamucha513, Thank you so much for the absolutely amazing review and trust in our Service Department. We truly appreciate the business and we look forward to seeing you next time. Jim DaLuga General Manager
Great service!
Great service! It was very smooth from the time I drove in to the service area through the finish line. This was my first service visit with Subaru and it was very pleasant.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Susan, Thank you so much for the wonderful review. I am glad that we took care of you for your first service visit and we look forward to seeing you next time. Jim DaLuga General Manager
Friendly from the moment I pull in.
Friendly from the moment I pull in. Listen to what I need done and what I need looked at
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Auntiebaclark, Thank you so much for the 5 star review and feedback, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
Staff is friendly, informative, thorough.
Staff is friendly, informative, thorough. Much thought put into customer's comfort while waiting for service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
WD35, Thank you very much for the amazing 5 star review. We appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
Good experience.
Good experience. They listened to my concerns and addressed the problems with video and photo evidence.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DWW, Thank you so much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager