Reviews
Beautiful facility; great inventory; unbelievably
Beautiful facility; great inventory; unbelievably professional sales people. See Arsenio Eatmon and Massamba Mbao; they will ensure you get exactly what you want, without making you feel like you were taken advantage of. Best dealer experience I have had in 40 years of buying cars!
Beautiful facility; great inventory; unbelievably
Beautiful facility; great inventory; unbelievably professional sales people. See Arsenio Eatmon and Massamba Mbao; they will ensure you get exactly what you want, without making you feel like you were taken advantage of. Best dealer experience I have had in 40 years of buying cars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First class dealership with a first class buying
First class dealership with a first class buying experience. I highly recommend my sales consultant, Arsenio Eatmon, who was professional and customer centered!
First class dealership with a first class buying
First class dealership with a first class buying experience. I highly recommend my sales consultant, Arsenio Eatmon, who was professional and customer centered!
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kim Gancayco created the best sales experience I have
Kim Gancayco created the best sales experience I have ever had purchasing a car. She is very knowledgable, professional and caring. I can't imagine using anyone else for my car needs! She helped me get my dream car and one that I could afford. The service provided by Kim was above and beyond any expectations I could have.
Kim Gancayco created the best sales experience I have
Kim Gancayco created the best sales experience I have ever had purchasing a car. She is very knowledgable, professional and caring. I can't imagine using anyone else for my car needs! She helped me get my dream car and one that I could afford. The service provided by Kim was above and beyond any expectations I could have.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was planning to trade my Mercedes in at another
I was planning to trade my Mercedes in at another dealership when a service light came on. I went to the Irondale campus for service and while waiting bumped into Kim Gancayco in the used vehicle lot. She really listened to why I was there that day and jumped in with alternative solutions, without any pressure. Long story short, I traded for a Camry in great shape for my son. I also ended up trading my wife’s lease in early for an incredible GLE53. Two in one day! Tyler Williams in finance was also incredible. No hard sells, just smart conversations about covering yourself from repair risk. He really listened to what we needed and found the right products for both my son and my wife, which were different. Extremely pleased with the dealership, from the greeters to the closers. I would highly recommend the Irondale campus. Ask for Kim Gancayco and Tyler Williams!
I was planning to trade my Mercedes in at another
I was planning to trade my Mercedes in at another dealership when a service light came on. I went to the Irondale campus for service and while waiting bumped into Kim Gancayco in the used vehicle lot. She really listened to why I was there that day and jumped in with alternative solutions, without any pressure. Long story short, I traded for a Camry in great shape for my son. I also ended up trading my wife’s lease in early for an incredible GLE53. Two in one day! Tyler Williams in finance was also incredible. No hard sells, just smart conversations about covering yourself from repair risk. He really listened to what we needed and found the right products for both my son and my wife, which were different. Extremely pleased with the dealership, from the greeters to the closers. I would highly recommend the Irondale campus. Ask for Kim Gancayco and Tyler Williams!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Sales Experience with Mercedes was above and beyond
The Sales Experience with Mercedes was above and beyond expectation! I highly recommend Eric Burks as your Salesman! Very knowledgeable and extremely courteous! He told me "Welcome to Mercedes at the time of my purchase and this feels just like home!" Thank you!
The Sales Experience with Mercedes was above and beyond
The Sales Experience with Mercedes was above and beyond expectation! I highly recommend Eric Burks as your Salesman! Very knowledgeable and extremely courteous! He told me "Welcome to Mercedes at the time of my purchase and this feels just like home!" Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just bought my second Mercedes from Greg Forrest.
Just bought my second Mercedes from Greg Forrest. He is the best! Knowledgeable and professional!
Just bought my second Mercedes from Greg Forrest.
Just bought my second Mercedes from Greg Forrest. He is the best! Knowledgeable and professional!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Arsenio is a 10 out of 10!
Arsenio is a 10 out of 10! He keeps the customers best interest first and foremost! We have bought multiple cars from him and will continue. Last week we needed a car for my daughter in Michigan, while i was in Florida. Arsenio sent photos, car fax, videos and even assisted with the transport. He is truly the absolute best, thorough, honest salesperson ever!! And we love the irondale Mercedes store! It's a pleasure shopping there! They make shopping for a car effortless!
Arsenio is a 10 out of 10!
Arsenio is a 10 out of 10! He keeps the customers best interest first and foremost! We have bought multiple cars from him and will continue. Last week we needed a car for my daughter in Michigan, while i was in Florida. Arsenio sent photos, car fax, videos and even assisted with the transport. He is truly the absolute best, thorough, honest salesperson ever!! And we love the irondale Mercedes store! It's a pleasure shopping there! They make shopping for a car effortless!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommend!
Highly recommend! Arsenio Eatmon was great to work with. He went above and beyond to secure my dream car and ensure top quality! He really made the process smooth and easy going. Arsenio was full of knowledge and had an answer for any questions that I had. I am more than happy with my purchase and highly recommend working with him!
Highly recommend!
Highly recommend! Arsenio Eatmon was great to work with. He went above and beyond to secure my dream car and ensure top quality! He really made the process smooth and easy going. Arsenio was full of knowledge and had an answer for any questions that I had. I am more than happy with my purchase and highly recommend working with him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best experience I have ever had buying a new car!
Best experience I have ever had buying a new car! Djiby Tall was the BEST!
Best experience I have ever had buying a new car!
Best experience I have ever had buying a new car! Djiby Tall was the BEST!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought my third car from MB of Birmingham.
Just bought my third car from MB of Birmingham. Greg Forrest (Sales) and Tory Barber (Service) are why I choose this dealership repeatedly. I will continue to buy from them in the future because you can't beat their level of service before and after the sale. They are the best in the business!
Just bought my third car from MB of Birmingham.
Just bought my third car from MB of Birmingham. Greg Forrest (Sales) and Tory Barber (Service) are why I choose this dealership repeatedly. I will continue to buy from them in the future because you can't beat their level of service before and after the sale. They are the best in the business!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car