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Mercedes-Benz of Birmingham

Rectangle 48
Sales 9:00 AM - 7:00 PM

Mercedes-Benz of Birmingham Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2014

Mercedes-Benz of Birmingham, formerly Crown Automobile, will set the standard for luxury in Alabama. The partners have s

...

et their sights on becoming not only the premier dealership in the state but the nation. We are home to all your Mercedes-Benz and Sprinter needs from Sales, Service and Parts. We believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way but it's great customers that get you there.

"Expect Excellence"

Service

Oil, Filter Change

$34.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
579 lifetime reviews. Includes reviews of Mercedes-Benz of Birmingham from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 10, 2018

    I love my new Mercedes!! Djiby Tall, our sales consultant, was super nice and stayed late to make sure we got the car we wanted!! Best experience I've... ever had purchasing a vehicle!! Thanks again!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Djiby Tall

    Sales & Leasing Consultant

    NOT RATED

    Marion Cain

    Finance Advisor

    NOT RATED

  • 5.0 out of 5
    November 27, 2018

    Mr. Jonte Williams was an excellent salesperson. He had a car picked our for me before I made it to the dealership! I will purchase from him again!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 3, 2016

    I recently leased a 2017 Mercedes from Mercedes-Benz in Birmingham. My sales consultant was Ghali Bazzi. I received exemplary service from Ghali. He... took the time to listen to my specific vehicle needs and options I desired. Ghali was extremely knowledgeable and offered great insight regarding my selection of a Mercedes-Benz. The entire process of leasing a Mercedes-Benz was an extremely pleasant experience and I will continue to lease a Mercedes-Benz if Ghali Bazzi can be my sales consultant.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2018

    We purchased another GL550 today. Caleb was our salesman and did a fantastic job. Great experience. He was very knowledgeable about the features of... the vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Caleb DeMars

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 17, 2018

    Fabulous experience! Djiby knew what features were important to us and he went to great lengths to get us in the car that we wanted. I highly recommend... Djiby and this dealership!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Djiby Tall

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 17, 2018

    This dealership provided the best service I have ever had! Appreciate their service and kindness they really get the job done! Best dealership in the area

    5.0 out of 5
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    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nicholas Holloman

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 16, 2018

    My car purchase from Mercedes of Birmingham will forever be a most memorable time. The team work and ease of carrying out each of their duties was undeniable.... Being met with warm greetings, allowing me to relax and giving me time to absorb the mechanisms that makes this company second to none. Kudos to Mr. French (Russell ), Mrs Clifton, and Mr. Cain for their devotion in completing my transaction. Special thanks to Russell, my salesman who met with me in the rain, eased my decision in buying the Mercedes C class, and buffering any anxiety I may have had during my purchase. Thank you all for your assistance in helping fine my dream car. Gloria Jones ( Birmingham , Al

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Russell French

    Sales & Leasing Consultant

    (5.0) 10 reviews

    Marion Cain

    Finance Advisor

    NOT RATED

  • 5.0 out of 5
    November 14, 2018

    I appreciate the respectful, time efficient, and knowledgeable sales and customer service folks at Mercedes Benz of Birmingham. Djiby was my sales rep... and made the process of buying a new car fast and precise. He found me the SUV I wanted and knew the vehicles on the dealership lot. This is my first Mercedes, and I am impressed with the experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Djiby Tall

    Sales & Leasing Consultant

    NOT RATED

    Marion Cain

    Finance Advisor

    NOT RATED

  • 5.0 out of 5
    November 12, 2018

    The salesman Eric Burks was very professional and made sure that I was totally satisfied with my car purchase. The overall car buying experience was exceptional.

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2018

    Nick was such a great help. I had a specific car in mind, and easily obtained what I wanted. This is my first Mercedes and I have highly recommended Nick... to friends. He went over and beyond being helpful, friendly. NO PRESSURE.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nicholas Holloman

    Sales & Leasing Consultant

    NOT RATED

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