Reviews
Just bought my third car from MB of Birmingham.
Just bought my third car from MB of Birmingham. Greg Forrest (Sales) and Tory Barber (Service) are why I choose this dealership repeatedly. I will continue to buy from them in the future because you can't beat their level of service before and after the sale. They are the best in the business!
Just bought my third car from MB of Birmingham.
Just bought my third car from MB of Birmingham. Greg Forrest (Sales) and Tory Barber (Service) are why I choose this dealership repeatedly. I will continue to buy from them in the future because you can't beat their level of service before and after the sale. They are the best in the business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for having wonderful dealership.
Thank you for having wonderful dealership. Your service department is full of experienced hones employees, especially Mr. David Northcutt his knowledge of Sprinter Vans is amazing. The service department - Mrs. Juliett Watkins immediately attended to my needs and assured me that I would be able to continue with my visit to Birmingham Bowl. Mr. Deon Grant made sure that at all times I was taken care by shuttling me back-and-forth from my hotel during the two days that it took to fix my van. I cannot express the gratitude that I have for Mercedes Benz of Birmingham and my only regrets is not being near this dealership. I highly …highly recommend to anyone that has a Mercedes Benz to take advantage of such an incredible bunch of people eager to make the experience of either purchasing or having your car service-repair. Thank you! …Thank you, Mercedes Bens of Birmingham!
Thank you for having wonderful dealership.
Thank you for having wonderful dealership. Your service department is full of experienced hones employees, especially Mr. David Northcutt his knowledge of Sprinter Vans is amazing. The service department - Mrs. Juliett Watkins immediately attended to my needs and assured me that I would be able to continue with my visit to Birmingham Bowl. Mr. Deon Grant made sure that at all times I was taken care by shuttling me back-and-forth from my hotel during the two days that it took to fix my van. I cannot express the gratitude that I have for Mercedes Benz of Birmingham and my only regrets is not being near this dealership. I highly …highly recommend to anyone that has a Mercedes Benz to take advantage of such an incredible bunch of people eager to make the experience of either purchasing or having your car service-repair. Thank you! …Thank you, Mercedes Bens of Birmingham!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales Review - I cannot express strongly enough how happy
Sales Review - I cannot express strongly enough how happy I am with the sales experience I had at the MBB - Irondale Dealership, specifically with Eric Burks help. Hands down, a five star experience.
Sales Review - I cannot express strongly enough how happy
Sales Review - I cannot express strongly enough how happy I am with the sales experience I had at the MBB - Irondale Dealership, specifically with Eric Burks help. Hands down, a five star experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience start to finish!
Great experience start to finish! I had the pleasure of working with Ghali B., who was a tremendous help! I highly recommend Mercedes of Birmingham (Irondale location)! Beautiful dealership, courteous staff, and great deals!
Great experience start to finish!
Great experience start to finish! I had the pleasure of working with Ghali B., who was a tremendous help! I highly recommend Mercedes of Birmingham (Irondale location)! Beautiful dealership, courteous staff, and great deals!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and well organized.
Friendly and well organized. It is a beautiful facility. The choice of cars is amazing Russell French is the nicest person I have ever done business. He is the reason we return every three years.
Friendly and well organized.
Friendly and well organized. It is a beautiful facility. The choice of cars is amazing Russell French is the nicest person I have ever done business. He is the reason we return every three years.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aria was a Good communicator and followed up in a timely
Aria was a Good communicator and followed up in a timely manner. Good sales person.
Aria was a Good communicator and followed up in a timely
Aria was a Good communicator and followed up in a timely manner. Good sales person.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased my brand new S63 from Arsenio Eatmon and the
Purchased my brand new S63 from Arsenio Eatmon and the level of customer service was over the moon, Thank you Arsenio! Everyone at the dealership from reception to finance does it right!!! The dealership is beautiful and the staff made me feel good about my trades and new vehicle! Thank you!!!
Purchased my brand new S63 from Arsenio Eatmon and the
Purchased my brand new S63 from Arsenio Eatmon and the level of customer service was over the moon, Thank you Arsenio! Everyone at the dealership from reception to finance does it right!!! The dealership is beautiful and the staff made me feel good about my trades and new vehicle! Thank you!!!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Simply amazing customer service monumental care and my
Simply amazing customer service monumental care and my Sales Consultant Arsenio Eatmon displayed amazing product knowledge while working a deal for my new car! I reside in another state and purchased my new car unseen in person! Arsenio made sure I had access to videos, pictures and comparable information to ensure the vehicle met my needs.Over the moon with joy from initial conversation about vehicles to driving off the lot. Platinum Level Service!!!
Simply amazing customer service monumental care and my
Simply amazing customer service monumental care and my Sales Consultant Arsenio Eatmon displayed amazing product knowledge while working a deal for my new car! I reside in another state and purchased my new car unseen in person! Arsenio made sure I had access to videos, pictures and comparable information to ensure the vehicle met my needs.Over the moon with joy from initial conversation about vehicles to driving off the lot. Platinum Level Service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love this dealership!
I love this dealership! I have had my car serviced there for years and bought my first car from the dealership this week. Great process from beginning to end! My sales person, Arsenio Eatmon, and the finance team made the experience a great one!
I love this dealership!
I love this dealership! I have had my car serviced there for years and bought my first car from the dealership this week. Great process from beginning to end! My sales person, Arsenio Eatmon, and the finance team made the experience a great one!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trent Tate was so helpful and informative.
Trent Tate was so helpful and informative. The whole experience was easy and stress free.
Trent Tate was so helpful and informative.
Trent Tate was so helpful and informative. The whole experience was easy and stress free.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car