Reviews
I have signed paperwork and vehicle has not been released...
I have signed paperwork and vehicle has not been released to me. I have called and emailed and left text messages but nobody seems to care. Just let me know what is going on.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Really nice and people and a great, no pressure feel to...
Really nice and people and a great, no pressure feel to the entire process. Loved working with everyone and I love my new car! Thanks Echopark!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service!
The dealership was nice, clean, and well organized. Lana, my saleswoman, was super nice, patient, not pushy at all, and took her time to get to know what I wanted and accommodated me according to my wants and needs. She was able to find me the perfect vehicle with everything I wanted. She was great! The car buying process was fairly painless. Since I drove up from Colorado Springs, they worked with me so that I could drive the car home and finish the process of signing over the title to my old vehicle and down payment in the Springs office the next day. All of the vehicles I looked at were in near perfect condition, low mileage, and like new. It was a very good buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paula Russel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark at two of our locations! We hope to be of service to you again in the future. Reach out at 720-627-6386.
Echo Park Centennial, CO - Great Experience
This was the first time that I bought a vehicle at Echo Park in Centennial, Colorado. It is a different kind of used car dealer made for those individuals who want a reliable and quality used vehicle less than 5 years old at a good price. Salesperson was excellent,, no pressure sales, no waiting all day negotiating, respectful of your time, honest and fair and no dealing with finance person. Overall, it was the best experience that I have had with buying a car over the last 30 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy you found our staff to be so supportive during your experience here at EchoPark. We hope to be of service to you again in the future. Reach out at 720-627-6386
Sierra Medina and Bret were very helpful with every step...
Sierra Medina and Bret were very helpful with every step of the process, I thought there was an issues with the paint, turned out to be a protective cover on the roof of the vehicle. Very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!!!!!
Buy from EchoPark was amazing and fast. First time purchasing through them and they were just great. Kevin gave great Customer service. High recommend buying from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michelle Battista! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again! If you have any questions or concerns please reach out at 720-627-6386!
I Love what They Do For me! Good Job All Around. From...
I Love what They Do For me! Good Job All Around. From walking in the door to the test drives to the financing to the drive home. Happy Owner here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I actually missed my appointment they were super...
I actually missed my appointment they were super understanding and were still able to help me. Everybody was kind especially our sales man Adam. I love my new car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was once a huge advocate but no more. 1) Had to beg for...
Was once a huge advocate but no more. 1) Had to beg for sales support (was probably the first clue to stay away). 2) The 190 point inspection is a joke. 3) Can't get service to respond. Can fix this review by 1) Respond to service request. 2) Admit to the neglectful 190 point inspection. 3) Fix.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent buying experience!
I had the best time going to Echo Centennial. JJ and Bart both helped me and I had the best car buying experience. They were super helpful and invested in helping me make the best decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julia Sadusky, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!