EchoPark Automotive Centennial

I am very pleased with my experience with Antonio. He gets an A+. He was very thorough in explaining everything.

I purchased my car from Echo Park in Dallas in March but was authorized to purchase new tires at the Centennial store at their cost. Taylor Estel in service gave outstanding service throughout the process including a lot of extra paperwork to make sure I was covered by the warranty. Thanks to Taylor for making the process easy for me.

It was like no other place I’ve purchased a vehicle from. It was good experience.

Great location with friendly staff, and especially working with Antonio while buying my car was a great experience, he was friendly, helpful, and very knowledgeable about everything involved in the process and helped explain all the necessary information to me.

Very kind, very patient, to help find a car according to our needs, thank you so much

Another purchase from Echopark, this time the Centennial branch, as they had a specific car I wanted to look at. David was my sales person this time and as expected a no-hassle, no-pressure experience. As with all car sales, there is always a manager who believes he's needed, but also low pressure from him. All in all, transparency, patience and good staff, with the reassurance of a 7 days money back guarantee. My only side note is also a classic, the buyer for your car has the classic story of how your car is now less valuable than last week. I understand they need to optimize their margin, but is there anyone left on this planet who doesn't think it undermines their dealer's brand? Echopark, if you want to differentiate yourself from the market, find alternatives for these elements. Besides that, good to have you around.

From my understanding every car should be sold with 2 sets of keys. I didn't realize when I bought the car they only had 1 keyfob. I assumed it was in the packet they sent me off with but it wasn't until I got home that I realized we were only given one keyfob. Otherwise the experience was pleasant and our salesman was great. They should tell you upfront if they only have 1 key for the car.

We purchased this car around 4 months ago and it is already having issues. The AC is broken and the hood won’t open. Will have to bring it to another mechanic because echopark said they can’t do anything about it since it’s past 30 days. I would not recommend purchasing a car as it may have issues that they weren’t upfront about.

Nice staff and wide variety of vehicles. I went in for a couple test drives prior to purchasing but when I was ready, I was able to trade in my old vehicle and get a new car within a few hours . Antonio was very professional and made the experience a lot easier. Thank you, Echo Park Centennial!

We had an awesome experience and were met with transparency, kindness, and helpful information from everyone - from when we walked in to when we left with my new car!