Reviews
Bought a car and paid cash 5 weeks ago and they still
Bought a car and paid cash 5 weeks ago and they still have not sent us the title. Have called multiple times and nothing.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (720) 627-6386 so we can work towards a resolution. We want to hear from you and would like to have a better understanding about your experience.
Worst car buying experience I have had. The odometer didn't match the car fax which made me suspicious. We go to pick up the SUV late in evening and it wasn't washed on the interior or exterior and No gas. They were totally unprepared for the delivery of the vehicle. we drove the car home and the steering column made a significant noise. We took it to the VW dealer and they said they were glad we brought the car in because it shouldn't have been driven and it was very unsafe. As my wife mentioned in her survey the most frustrating thing is that we bought the car 5 weeks ago with cash and still NO title. Poor service on all accounts. This is what gives car dealerships its poor reputation. ZERO stars!!
This dealership is absolutely amazing!
This dealership is absolutely amazing! We came in because we we were in a position where we had to get a car there was noway around it. We looked at many other dealerships, and after coming here, we definitely made the right choice. Our salesman Matt was absolutely the best. He knew everything we needed to know about every vehicle we test drove. He was very friendly and was great to talk too. He treated us like a friend, and he was there to help us make a very difficult decision. We looked for hours and the whole time he was always smiling and the best part, NO pressure at all! Everything we chose to do was very well explained, there was no confusion or hassle at all. We love our new Acura! Thanks to Matt and the dealership team for.making it possible!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us at Echopark Automotive! We strive for 100% satisfaction so thanks again for your praise and kind comments about our team. It's experiences like yours that really keep us motivated. We hope you have a great day!
Smiling’s our favorite, and this review is going to have us smiling all day. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.
No issues, good experience with Harold even on a very
No issues, good experience with Harold even on a very busy Saturday, Good value for car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Hi, Nurseed6060 we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Denver (Centennial)! This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
Process was quick and simple.
Process was quick and simple. All my questions were answered and I had an overall pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We appreciate your review. Thank you again for taking the time to let us know how we did here at Echopark Automotive and we hope you have a great day!
So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.
Matt was wonderful to work with.
Matt was wonderful to work with. Explained the process, extended warranty, managed multiple customers at once. I came in several times and test drove several cars before buying one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Warmer temps, a new-to-you car and a great review for us – sounds like a springtime win-win for all of us. This isn’t bye forever, only bye for now. Give us a shout if you need anything else from us. (Or at least wave as you drive by.)
Matt was extremely helpful and helped us find exactly
Matt was extremely helpful and helped us find exactly what we were looking for! We weren’t sure if it was possible, but he made it possible AND we stayed within budget!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your praise and kind comments about our team here at Echopark Automotive! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The service was super quick and easy.
The service was super quick and easy. Matt was so very helpful in explaining everything to me as a first time car buyer. Will definitely be coming back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We appreciate your review. Thank you again for taking the time to let us know how we did here at Echopark Automotive and we hope you have a great day!
This is an excellent dealership and I had a very good
This is an excellent dealership and I had a very good experience with the purchase of a new/used car. The staff were super friendly and helpful, never pressured the sale, and gave me more for my trade in than I was expecting. I would highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! Thank you for your kind review. We are happy to pass along your comments to the team here at Echopark Automotive. Thanks for your kind words and we hope you have a great day!
An Absolute Yes
Incredible experience all around. I had not purchased a car from a dealership in years and was unsure about the process. From start to finish echopark provided me with a fun, informative smooth ride of an experience. No bumps in the road, they put me in the driver's seat literally and configuratively. They navigated me through my options, provided me with a variety of solutions for financing and honestly made the whole experience an enjoyable smooth ride. Highly recommend Matt and Echopark Centennial.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love playing matchmaker – so glad we could help you find your dream car. Let’s stay in touch. Please reach out if you need anything else, we’d love to help.
Rob was great- Answered all our questions and concerns
Rob was great- Answered all our questions and concerns without issue. Fast and easy experience
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your praise and kind comments about our team here at Echopark Automotive! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!