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Cape Cod Carz

(345 reviews)
Visit Cape Cod Carz
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday 11:00am–3:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(508) 681-3196 (508) 681-3196

Reviews

(345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cape Cod Carz from DealerRater.

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Estoy muy complacido por la atención y el buen servicio....

Estoy muy complacido por la atención y el buen servicio. Con estas gentes vale la pena hacer negocio. Y muchas gracias a Joel Garcia por su ayuda👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

These folks exemplify integrity, knowledge, and...

These folks exemplify integrity, knowledge, and humanitarianism. My nationwide web search for an affordable, dependable, low mileage, car for a family member who had been recently burned by an unscrupulous dealer ended perfectly just 15 minutes from home at Cape Cod Carz in Hyannis. Rick and his staff are honorable people who value customer relationship and providing the sought for vehicle at a fair price where all leave with a smile and satisfied feeling. The car is perfect, Karen is happy, all that is left for her to do is drive. I am relieved to have done my part, and I know that their word literally is their bond. I recommend them with NO reservations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for the great review Joel! It was a pleasure doing business with you and we are happy to hear Karen loves the car as well! We look forward to assisting you with any of your future vehicle needs :)

Best buying experience ever!

Other dealerships could learn a thing or two from Rick Jr. and Rick Sr.! They were honest on the phone about the vehicle. No surprises on the test drive. Rick Sr. was very down to earth, just chatting while we waited on the insurance company. Victoria was very knowledgeable and helpful with the paperwork. Buying a vehicle has always been a painful process. It was a pleasure at Cape Cod Carz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review!

I'm pleasantly surprised to say that I had a great buying...

I'm pleasantly surprised to say that I had a great buying experience! Rick Jr. was very helpful on the phone, describing the vehicle accurately. Rick Sr. was friendly in person. Victoria did a great job with all the paper work. Like others have mentioned, the longest part of the process was waiting on the insurance company. So different from most dealerships. I didn't feel emotionally exhausted by the process. It was a fairly long drive, but well worth it! The whole process, including the drive, was quicker than deals done in the next town over. I'd highly recommend Rick Sr. and Rick Jr. to anyone in the market for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Fran! It was a pleasure working with you and your son and hope you enjoy the Titan. We look forward to assisting you with any of your future vehicle needs!

An easy buying experience. Called ahead for a test drive...

An easy buying experience. Called ahead for a test drive and mentioned that I would like my mechanic to take a look while it was out. Vehicle was ready when I arrived, mechanic was impressed with the condition of vehicle and I bought it. They had the paper work done and I was on the road the following day. If looking for a used vehicle a great place to go,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review Kelley! We are happy we were able to do business with you and help make the process as easy as possible. We look forward to assisting you for any of your future vehicle needs.

I can not recommend them enough. They made the experience...

I can not recommend them enough. They made the experience so easy. My son was looking for his first vehicle. They talked to him also and not just me which I really liked. Would not hesitate to buy another vehicle with them or refer them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! It was a pleasure doing business with you and your son and are happy we could help him find the perfect first car. We look forward to assisting you with any of your future vehicle needs :)

When no other dealership was willing to work with me and...

When no other dealership was willing to work with me and get me the best deal. They did! I highly recommend them! Amazing people!! Honest dealership. Treated me like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review Amy! We appreciate you doing business with us and are happy we were able to help you!

Wonderful family owned business, good service, and great...

Wonderful family owned business, good service, and great experience. The team was friendly and helpful. They made the process of buying a car simple and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review Kristin! Happy we were able to help and we hope you're enjoying your new truck!

This was one of the best buying experience I’ve ever had....

This was one of the best buying experience I’ve ever had. Everyone was really kind and helpful. I would definitely recommend them to anyone looking for a quality used car and great selection!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the review! We are happy we were able to help and do business with you. Hope you're enjoying the new car!

Rick and Victoria were so helpful. We prequalified...

Rick and Victoria were so helpful. We prequalified online, drove out. We were done in 15min. Easiest car buying experience I ever had. The phone call to the insurance company took longer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review and for your business! We are happy we were able to make it an enjoyable experience for you!