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Cape Cod Carz

(345 reviews)
Visit Cape Cod Carz
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday 11:00am–3:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(508) 681-3196 (508) 681-3196

Reviews

(345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cape Cod Carz from DealerRater.

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Typical

These guys talk a good game, but typical used car dealer. Nothing worth recommending to anyone. Was about to buy a Toyota Tacoma from them, got the approval and asked for a couple hours because I was trying to find the best deal. They sold it to someone else, and didnt find out until I showed up with the down payment. I'm a newly disabled combat veteran. Was going to use my disability money to buy a safe and reliable vehicle for the winter, that would accommodate my disabilities. Cape and Islands Mitsubishi really screwed up my credit score after making several dozen inquires, so I went to these guys for help, and they went after the quick buck. Could be just me, but even for a used car sales person, I just don't trust them and not going back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dan, We don't typically hold cars without deposits and you seemed to be on the fence as to what you wanted to do one way or the other. You indicated that you were still shopping for other vehicles. We hope that we can get together on your next vehicle purchase.

Above and Beyond Customer Service

Cape Cod Carz, is top notch! Rick Jr and Rebecka went above and beyond to make sure my son was able to purchase a car he was comfortable in and could afford. Due to credit issues. We weren't sure this would even happen! Rick Jr, was very compassionate and truly genuine, as he gave my son suggestions and advice. After deciding on a car,the process was absolutely painless. So quick and professional. Rebecka was very efficient in getting the paperwork processed. My son was able purchase and drive away with his car that day. We felt like family by the end of the whole process . Rick Sr and Guy made us feel so comfortable and very at ease, chatting away,as we waited for the lender's decision. I would recommend Car Carz without hesitation to anyone looking for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sandi, It was a pleasure working with you and Patrick. We hope he is enjoying his new vehicle and stop in to see us anytime.

Chrysler 300c

We purchased a vehicle from Cape Cod Caz and had a positive experience from start to finish. We would recommend them to anyone looking for a car. The dealership did everything they said in a professional manner. We purchased the car for my son who is very picky and was looking for just the right car to fit him. There was no pressure just a positive experience. We could not be happier with the car and the experience thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anthony, Thank you for a great review. I was a please working with you and your family. Hope you are enjoying your new vehicle. Send you friends and family our way.

Not as described

Called back fast but did not really work with credit as said in there description.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mommy of Three, We have guarantee financing programs as long as you can prove your income, residence and have a down payment. We will revisit your application if you would like to work with us. Cape Cod Carz makes the best efforts to get our customer loans and into a new vehicle they like.

Customer

Our family lives on Nantucket and sometimes it is tricky, daunting and overwhelming to get off the island to shop for a big ticket item such as a car. Cape Cod Carz was our first stop after getting off the Hyline. We were greeted politely and friendly by the owner and he let us roam and explore the lot without any pressure or gimmicky sales tactics. Our son was excited to see so many choices of SUV's and trucks within his price range and liking. We walked the lot and made a few notes of contenders for a possible purchase. We went about our day and visited quite a few other car dealerships in Hyannis and test drove some vehicles. After each dealership, our conversations kept coming back to Cape Cod Carz and what was on their lot. So with no further hesitation we headed back over to CCCz. We were pleasantly greeted again by the owners and there began our adventure with test driving a few vehicles and getting in depth information on the vehicles our son was interested in. When our son decided on a vehicle (a mint 2007 Chevy Silverado) Rick and Rebekah moved us through the buying process with ease and professional finesse. We felt at home in their office and chatted about our personal lives and had great casual conversations. We loved Rebekah's dog Daisy who offered us amazing office hospitality. Rebekah found us some good financing and made us an appointment for closing very quickly. We closed on our loan and my son is now a proud owner of a 2007 Chevy Silverado!! Rick and Rebekah will be driving the truck down to the Steamship Authority to get it on the Ferry for us to pick up on Nantucket. What service!! I will always make Cape Cod Carz my fist stop for buying a used car! Next time we might try doing a trade with them. We will recommend CCCz to anyone who asks us if they are looking for a used car. We are grateful, impressed and completely satisfied with doing business with Rick and Rebekah at CCCz!! Thank you thank you thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review. It was a pleasure meeting your family and helping you guys get into a new vehicle. We enjoyed the process with you guys and look forward to helping you in the future.

Used car

Went in with credit issues, rick was nothing but helpful, very organized and went above and beyond to make sure I was in a good loan. Thanks for all your help. Would deffinalty go back for next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, Thank you for the great review. Rick takes prided in helping people with good car loans and makes sure they are happy with their vehicle purchase. Enjoy your new vehicle!!

Cape Cod Carz is the BEST

This place is amazing. Rick Sr, Rick Jr, and Rebekah were so great to work with on getting a car. They were so patient with me, responsive, and when I found the one, they couldn't have made it an easier buying experience. I would recommend this place again and again. So friendly and having Daisy there is a nice touch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Becky, It was our pleasure to work with you. We know that sometime it takes our customer to find the vehicle that works for them. We enjoy helping people get into the vehicle they want and work with them to get a loan. Hope you are enjoying your new vehicle.

Was Amazing People!!

I will always recomend CAPE COD CARZ because I am a native of Cape Cod!!They r they best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jessica, Thank you for the review! It was our pleasure to help you get into a safe vehicle. Enjoy you new vehicle.

Outstanding customer service

We were looking for a "first" car for my daughter and I actually found one that I liked. After purchasing my new car, both Rick Sr and Rick Jr helped in finding the perfect car for my daughter. The customer service is friendly, attentive and knowledgeable. I would recommend Cape Cod Carz to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review. I was our pleasure to help your daughter get into a safe vehicle.

Needed a vehicle for college aged son

I purchased a vehicle for my son who was coming back home from college in May. Everyone at the dearlership were knowledgeable and supportive throught the entire process. To date the vehicle has been a good purchase. I would recommend this dealership to anyone who is looking for a quality used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greg, Thank you for the review. I was a pleasure working with and we are happy to hear your son is enjoying the vehicle. Let us know if we can help you in the future