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Jack Hanania Chevrolet

(171 reviews)
Visit Jack Hanania Chevrolet
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (904) 578-7048 (904) 578-7048
Used (904) 527-7755 (904) 527-7755
Service (904) 578-7081 (904) 578-7081

Inventory

See all 252 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2020.
Lots of folks in Saint Augustine count on the high-quality vehicles and services found at Jack Hanania Chevrolet and we look forward to living up to our reputation every day. Stop in and see us today or contact our staff with any questions!

Service center

Phone number (904) 578-7081

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Gio Salesmsn great knowledge of inventory and each

Gio Salesmsn great knowledge of inventory and each difrence very fast efficient time saving explanation of difrent models to help chose the right vehicle for me

Gio Salesmsn great knowledge of inventory and each

Gio Salesmsn great knowledge of inventory and each difrence very fast efficient time saving explanation of difrent models to help chose the right vehicle for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salesman was very professional and polite.

Salesman was very professional and polite. Got us the best deal possible . Gave us a fair price for are trade in. Thanks Mike for helping us get the car we wanted

Salesman was very professional and polite.

Salesman was very professional and polite. Got us the best deal possible . Gave us a fair price for are trade in. Thanks Mike for helping us get the car we wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a used car with 4000 miles for $60k.

Purchased a used car with 4000 miles for $60k. During the process I was constantly told that it was “basically new” and that they had completely gone through the vehicle to confirm it was as good as new. After purchasing the car, about 20 miles down the road a check engine light came on. I took it to a Toyota dealership the next business day and they informed me that sensors had been removed, and that the service history for the vehicle showed that Hanania Chevrolet had worked on this issue on the vehicle prior to selling to me and manually reset the code. The carfax also showed they had worked on it. Hanania refuses to help with the issue as I “already got too good of a price on the vehicle so it is not their issue.” Steer clear of this business, they will do whatever it takes to make a sale (even maliciously covering up issues), and then be no help when you simply ask for them to keep up their end of the deal (a fully functioning, like new vehicle). Don’t think it won’t happen to you, this dealership has no issues with fraudulent business to make a sale. Save yourself the headache and Go to other dealerships, there are plenty of other cars on the market right now.

Purchased a used car with 4000 miles for $60k.

Purchased a used car with 4000 miles for $60k. During the process I was constantly told that it was “basically new” and that they had completely gone through the vehicle to confirm it was as good as new. After purchasing the car, about 20 miles down the road a check engine light came on. I took it to a Toyota dealership the next business day and they informed me that sensors had been removed, and that the service history for the vehicle showed that Hanania Chevrolet had worked on this issue on the vehicle prior to selling to me and manually reset the code. The carfax also showed they had worked on it. Hanania refuses to help with the issue as I “already got too good of a price on the vehicle so it is not their issue.” Steer clear of this business, they will do whatever it takes to make a sale (even maliciously covering up issues), and then be no help when you simply ask for them to keep up their end of the deal (a fully functioning, like new vehicle). Don’t think it won’t happen to you, this dealership has no issues with fraudulent business to make a sale. Save yourself the headache and Go to other dealerships, there are plenty of other cars on the market right now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bought new car pouring fluid when got home with it and

Bought new car pouring fluid when got home with it and they would not take it back or get me another way going! We’re not trying to help! people above sale person did not try to help! Do not recommend this dealer to no one! Mechanic undoubtedly did not now what a leak looked like either!

Bought new car pouring fluid when got home with it and

Bought new car pouring fluid when got home with it and they would not take it back or get me another way going! We’re not trying to help! people above sale person did not try to help! Do not recommend this dealer to no one! Mechanic undoubtedly did not now what a leak looked like either!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Diagnosis of problem and estimate was quick.

Diagnosis of problem and estimate was quick. Drove me home and truck was ready same day. Everyone was very helpful

Diagnosis of problem and estimate was quick.

Diagnosis of problem and estimate was quick. Drove me home and truck was ready same day. Everyone was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Purchased my wife?

Purchased my wife?s vehicle from same salesman at there sisters store and been talking to him on my truck for a few weeks finally had time to meet with him and couldn?t be more grateful great guy to work with

Purchased my wife?

Purchased my wife?s vehicle from same salesman at there sisters store and been talking to him on my truck for a few weeks finally had time to meet with him and couldn?t be more grateful great guy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Avoid This Dealership – Unreliable Vehicles & Poor

Avoid This Dealership – Unreliable Vehicles & Poor Customer Service I’m writing this review in the hopes that someone at this dealership will finally take accountability and resolve this situation before I’m forced to pursue legal action for lost wages and distress. I purchased a used Ford F-150 from this dealership on February 8, 2025. Within just three weeks, the transmission completely failed. Since the dealership wouldn't service a Ford, we followed instructions and brought it to a Ford service center. Their inspection confirmed a full transmission replacement was needed. I was also given no loaner vehicle from Chevrolet. At the time of purchase, I was sold a warranty promising up to $7,000 in coverage for repairs. However, the third-party warranty provider only approved $5,000, leaving me responsible for the remaining $2,273—including the deductible on a vehicle I just purchased. To make matters worse, Chevrolet still hasn't activated the warranty (it is now April), which has prevented Ford from receiving payment. As a result, they’re holding the truck, even though repairs have been completed for over a month. I’ve now made three payments on a vehicle I’ve had in my possession for less than 20 days. The lack of communication and accountability has been incredibly frustrating. Calls to the GM go unanswered, and the warranty representative, Joseph, continues to give vague and repetitive responses with no resolution. If you’re considering buying a vehicle here, think twice. The vehicle I was sold was clearly not in proper condition, and the dealership has shown no urgency in resolving a serious issue. Save yourself the headache and shop elsewhere.

Avoid This Dealership – Unreliable Vehicles & Poor

Avoid This Dealership – Unreliable Vehicles & Poor Customer Service I’m writing this review in the hopes that someone at this dealership will finally take accountability and resolve this situation before I’m forced to pursue legal action for lost wages and distress. I purchased a used Ford F-150 from this dealership on February 8, 2025. Within just three weeks, the transmission completely failed. Since the dealership wouldn't service a Ford, we followed instructions and brought it to a Ford service center. Their inspection confirmed a full transmission replacement was needed. I was also given no loaner vehicle from Chevrolet. At the time of purchase, I was sold a warranty promising up to $7,000 in coverage for repairs. However, the third-party warranty provider only approved $5,000, leaving me responsible for the remaining $2,273—including the deductible on a vehicle I just purchased. To make matters worse, Chevrolet still hasn't activated the warranty (it is now April), which has prevented Ford from receiving payment. As a result, they’re holding the truck, even though repairs have been completed for over a month. I’ve now made three payments on a vehicle I’ve had in my possession for less than 20 days. The lack of communication and accountability has been incredibly frustrating. Calls to the GM go unanswered, and the warranty representative, Joseph, continues to give vague and repetitive responses with no resolution. If you’re considering buying a vehicle here, think twice. The vehicle I was sold was clearly not in proper condition, and the dealership has shown no urgency in resolving a serious issue. Save yourself the headache and shop elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealership is well laid out, employees were promptly

Dealership is well laid out, employees were promptly accessible, attentive and polite. Quite A busy place.

Dealership is well laid out, employees were promptly

Dealership is well laid out, employees were promptly accessible, attentive and polite. Quite A busy place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service, excellent service department, and

Great customer service, excellent service department, and large inventory of vehicles. Dean Kincaid was amazing in helping me trade in my truck and get into a brand new truck. The process was smooth and everything was great. Will definitely recommend Dean to all of my friends shopping for a new Chevy.

Great customer service, excellent service department, and

Great customer service, excellent service department, and large inventory of vehicles. Dean Kincaid was amazing in helping me trade in my truck and get into a brand new truck. The process was smooth and everything was great. Will definitely recommend Dean to all of my friends shopping for a new Chevy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dean was amazing ,A Month after our purchase I had issues

Dean was amazing ,A Month after our purchase I had issues with new phone pairing to my car.He was amazing he was able to get it fixed right away.fantastic customer service after the sale.

Dean was amazing ,A Month after our purchase I had issues

Dean was amazing ,A Month after our purchase I had issues with new phone pairing to my car.He was amazing he was able to get it fixed right away.fantastic customer service after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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