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Allen Samuels Chrysler Dodge Jeep RAM of Oxford

(203 reviews)
Visit Allen Samuels Chrysler Dodge Jeep RAM of Oxford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:30am–12:00pm
Sunday Closed Closed
New (662) 203-1251 (662) 203-1251
Used (662) 203-1299 (662) 203-1299
Service (662) 203-1286 (662) 203-1286

Reviews

(203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep RAM of Oxford from DealerRater.

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This rating is for Allen Samuels of Aranas Pass Texas,

This rating is for Allen Samuels of Aranas Pass Texas, Chuck was great at customer service and answered all my questions, called back in a short time frame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service done on my vehicle was very well done and

The service done on my vehicle was very well done and much appreciated. They were courteous and respectful and helped me decide what to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your Trust.

Great customer service!

Great customer service! Chuck was very helpful. I told them that I drove from San Antonio to pick up my truck, and they prioritized my truck to fix it. Excellent work. Appreciated all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate hearing that we are excelling, Thank you.

Nice to be able to make an appointment for oil changes

Nice to be able to make an appointment for oil changes and if filters are dirty they show you and let you decide if you want to replace but they do offer recommendations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want to protect your investment and will always provide you with service need if there are any.

great experience they treated me and my daughter as if we

great experience they treated me and my daughter as if we were family. big thank you to javier, joe, and one other young man for helping us get into something fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 STARS *****

They did a great job, got it done earlier than I thought,

They did a great job, got it done earlier than I thought, great people!!! Courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know.

Our salesman RJ is an exceptional young man.

Our salesman RJ is an exceptional young man. Made buying my truck a pleasure. Will recommend him to our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

He is GREAT, but thank you for trusting us with your purchase.

Ruben Gomez and Santos Martinez were very professional,

Ruben Gomez and Santos Martinez were very professional, they welcomed us immediately and made the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to help you.

I have purchased two vehicles from this dealership and

I have purchased two vehicles from this dealership and was treated professionally. It is clean and well organized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We try to make all visits perfect, for service or New Purchases. Thank you for your patronage.

My truck is still having the issues it was taken in for

My truck is still having the issues it was taken in for over a month ago. The lack of communication, follow-up, and attention to detail is something that this service department didn't lack in the past. There are two other CDJR dealerships closer to my than the Aransas Pass location. I went there in the past due to quality of work and I am having doubts about that know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.