Worst service department on the absolute planet
Battery 14 volts on pickup, battery dead now. Guess I need a new battery now too. Always go to Carlock Jeep. You spend an hour on that drive to get it working within 15 minutes of arrival, excellent trade off when compared to the 5 minute drive and 3 day fix time at Allen Samuels. You take it to Allen Samuels, you’d better expect a misdiagnosis, replacement of multiple parts not the problem, bill for more labor than was done, and to get a rental car for the month, maybe a week for an oil change though. Oh, and they broke my brakes. Literally how
Best service around
Have absolutely taken care of me in every way from buying to service couldn’t ask for more thanks for everything and I’ll keep sending customers your way thanks again
get a certified vehicle, if it is no warranty or as is, RUN. I trusted the sales team and I have lost $10000 for a junk vehicle and repairs
Awesome service experience
The service department guys went out of the way to make sure I was helped and explained the work that needed done. Thank you so much
Best in the whole wide world. Allen Samuels great
They are the bomb. My experience was amazing if you are searching for a new or used vehicle this is the spot.
Excellent service, very polite and professional....
Outstanding job from Rives, Ragon and Barnes!
After extensive internet research and price shopping - we knew what we wanted - Jeep Renegade Sport - before contacting the dealership. Initial internet contact after business hours with sales manager Mason Rives, who confirmed contact and information early next morning. Individual sales person Trey Ragon followed up within an hour of Rives with an out the door price on the requested Renegade. Set up appointment time and dealership had Renegade washed, waxed and road-ready when we arrived. We were welcomed at the door and got a Jeep "tour" from Ragon, who was knowledgeable about the Renegade (and Ram trucks, too). Finance manager Russ Barnes got us a better interest rate than we anticipated and explained the legal and financial details thoroughly. Rives stopped back by to personally thank us for the purchase while Ragon filled up our new vehicle with gas. After returning, Ragon offered to help us set up impending future service appointments and shuttle service in Oxford if we encountered logisitics issues. We live one hour (approximately) from the dealership, so the offer of scheduling help is appreciated. The personal service from this trio was above and beyond expectations, including an after-the-sale follow up e-mail. Barnes even answered a financing question for me with friendliness and humor when I called a couple of weeks later. A first-rate car purchase experience - you can buy with confidence here.
Best Deal on Chryslers
I love my town & country!! The sales people are very helpful and friendly. He helped me find my perfect vehicle.
We strive to make all our customers dreams come true. Thank you for your business.
Best Jeep store in Mississippi!! Buy your Jeep here!
Thank you Shelby, We try our best to satisfy everyone.
Super nice and personable employees. I would recommend Allen Samuels.