Reviews
Tommy is absolutely amazing!
Tommy is absolutely amazing! He was insanely friendly, welcoming, and all around an amazingly whole hearted human being. I really enjoyed working with these guys, from the beginning to the end. They gave me the full time of day, allowed all questions, and helped build a great relationship. There was no pressure, it didn’t feel like signing your life away, and then getting kicked out. I’m very thankful for having people like this still existing in the car world. I would purchase a car from them over and over again for the rest of my life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We've had nothing but trouble with the car we purchased.
We've had nothing but trouble with the car we purchased. The air conditioning did not work, the car was stripped of fluids and the fluids that were in the car were dirty, among other issues. All of our calls to the dealership for assistance were not returned. I do not recommend purchasing from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience with Tommy.
I had a great experience with Tommy. We were looking for car on a budget for a friend in need. Tommy showed me a car in the price range, was forthcoming about its downsides and was willing to let us get it inspected. We wound up getting a different car, and when I told Tommy, he said, “awesome.” I see now why my trusted friend recommended him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Made an appointment to go test drive a vehicle and the
Made an appointment to go test drive a vehicle and the called to confirm my appointment then texted me 3 hours later and said the tahoe was sold
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
DO NOT BUY!
This dealership sells lemons. BUY AT YOUR OWN RISK. There is a manager/owner named Tommy Finnigan, hes the worst. They sold me a lemon and refused to give me my money back after a day of having the car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome place for a used car
No BS dealer. I got my Lexus LS from them and couldn't be simpler. Very nice car and very easy to work with. All the negative reviews I see are from people that don't know how to buy a car or what they are buying in a first place. If you're insure get a car inspected by your own. Pretty sure they would be fine with that. Highly recommended
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!
This was my first time buying a used car in over 20 years so I was skeptical. However, dealing with the team at Trusted Auto Brokers I felt extremely at ease. They were transparent and upfront about everything! They even worked with me on a monthly payment I could afford in an awesome car!!! Highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t overlook this dealership!!!!!
We honestly went into this dealership with not much hope to find a car, especially since we went already to 3 other dealers., but I can tell you that do NOT overlook this dealership. Super friendly and they went sooo out of the way to make this purchase special for my son’s first car. Kush had been taking care of us. His worry that everything goes smooth for my sons surprise , the attention to detail and customer service he provided and even stayed late for us was AMAZING. We will defiantly buy another car from Kush and this dealership. Just great customer service .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Incredible Salesmen and Service
I was shopping for a car and was skeptical of what I was going into, but Kush, one of the salesmen, helped me out an incredible amount with the choices and information he gave me, also while making sure i get the best deal for what i’m looking for. Would definitely recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
NIGHTMARE EXPERIENCE
IF YOU ARE IN NEED FOR A VEHICLE DO NOT TAKE YOUR BUSSINESS TO THEM!! I purchased a vehicle from them Oct 21, as soon I drove it off the lot, not even having a chance to get home, the engine light & the service all wheel drive light came on. I called them to let them know, they claimed they were going to fix it. I took it back to them a couple of days later for them to fix it. While they had the vehicle, the mechanic they work with crashed the vehicle. The only reason I found out about this was because they filed a claim with the insurance company and the agent gave me a call. When I called Trusted they claimed to not know what was going on. I did not get my car back until Dec 10!! They returned the vehicle in worse condition than before. The car is only worth $7,000 and i still owe the full $18,000!! They do not care about the safety of the drivers do not shop from them!! They keep deleting my reviews. I see they only keep the good reviews!! spare yourself a headache and go to a honest dealership!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase