Volkswagen of Lee's Summit

Matt is awesome! All taken care of and every issue addressed!!! And got me in on a Saturday and within 24 hrs of calling!!! Rock star!

I was satisfied with the service, but was dissatisfied with the problem. I was getting a notice on my dash display and my radio display of a voltage problem resulting in a replacement of a one year old battery after being told by the service rep you were seeing several of these recently. VW absorbed half of the cost of replacing the battery and reprogramming the electrical system leaving me with a $245 bill to pay.

Professional, exceptionally knowledgeable about the vehicles- best I have ever seen. They have a really good process for working with customers and assisting them with their new vehicle.

We had the pleasure of working with Seirra, Nick and Tyler! As always they were awesome and straight to the point. We have worked with Seirra and Tyler since our 1st car and they have us coming back. This is our 4th purchase and we will continue to recommend this dealership because of the incredible experience. This is our fist time working with Nick and he is just as amazing! These are the reasons why we return! Thank you for all that you do and thanks for being such awesome people!!

This was the best experience! Matt always calls with details on the car from start to finish. Return calls immediately! Answered all questions! Education given was also top shelf! Customer service was his priority. Great person to work with!!!

I purchased my vehicle from this dealership and I've had nothing but good experiences with them. Came in to get my car serviced. They were very prompt and I was very pleased with the whole service department.

I have done repeated business here. Nick, Steve and Aaron were all great to work with. I appreciate that they were upfront and honest with me. Thank you guys!!

Kattya was great to work with, and it was by far the best ( I stole this statement, because I couldn’t agree more). She is friendly and knowledgeable. She understood what we need, and made sure our car shopping process be as efficient as it can get .

I bought my car new, here. And, they have not given me top notch service the whole nine years. And, t I was over charged for it. Now, they can't even get my car in a lift to inspect the damages!! These people have no idea what they are doing.

My service advisor William Keith was great. He met me before I got out of my car and was pleasant, thorough and quick to get me checked in for service and found me when the service was completed. He also explained everything that was completed. I highly recommend him as your service advisor.