Volkswagen of Lee's Summit

Andrea was very helpful and got me in the vehicle I wanted and delivered the vehicle directly to my door house. Highly recommended and will return for... my next vehicle

This is the second time I've had Benjamin for my service provider. He has excellent customer service skills and went above and beyond in making sure I... understood the repairs my car needed - which ones could wait a bit and which ones needed to be done soon. He is a true asset to LS VW.

Service associate was very helpful. He saw that I was waiting on car and had my computer and offered me an empty office to use. He reviewed what would... be done and gave me a timeframe. The car was nicely washed and cleaned. I appreciated the video sent by the service technician.

Always courteous and quick. My Service Writer Ray is fast to take care of my needs and on top of things....The Service Manager Scott is always checking... up to make sure I am happy. Great place to get service. They provide a video of your car to make sure everything is in good shape.

Best experience, ever in purchasing a car. Crissean was a excellent sales person...no pressure. Will, definitely let friends and family know...thank you,... very very much!!!

I had the opportunity to work with a young lady named Andrea. What started off to be a bad experience, ended up being great. My daughter and I thought... we were about to purchase a used car. However, it was sold to someone else after being told it was ours to buy. After being disappointed, we were introduced and taken care of by Andrea. It was truly a blessing working with her, she reassured us that she will take care of the situation. Her genuine concern and her determination to make my daughter happy was awesome. We were able to purchases another vehicle. We left there feeling like we found a friend. She was very approachable yet professional. Awesome job Andrea Thank you..

These guys went above and beyond by getting my car in and out when it could have been next week before the getting my car back. Great Job Ray Choi and... team.

Thank you so much to Crissean for helping us choose the perfect VW Atlas for our family. It has everything we wanted and we absolutely love it!

It took 4 hours for them to finance me. I gave them 1250.00, and waited a week for my car, just for them to tell me, its not gonna pass inspection..... no one was in contact with me, i had to call and check every day for a week. .. i eventually requested a refund.. then come to find out 3 werks later they never canceled the loan i was financed for..i had to call for abt 2 weeks, left several messages.. NEVER GOT 1 CALL BACK....i eventually had to go up there, then the loan was finally canceled.. ..it was the worst experience ever..

Ray always remembers me and my VW. He is always courteous and helpful when I call to make my appt and during the drop off and pick up process. I appreciate... it!