Volkswagen of Lee's Summit

Thank you Scott and Richard for addressing my concerns with my TDI. I highly recommend any one to this dealer for all your service needs. I dive from overland... park ks just because of how well they take care of me and treat me ! Thanks again!

Feliz con mi nuevo carro, gracias por todo, buen precio y el personal muy amable y profecional, y gracias por el servicio en español , gracias al... vendedor Andrés Osorio

Service associate was very helpful. He saw that I was waiting on car and had my computer and offered me an empty office to use. He reviewed what would... be done and gave me a timeframe. The car was nicely washed and cleaned. I appreciated the video sent by the service technician.

Brandon in service was a huge help! I appreciate him for going above and beyond to help! I will definitely be coming back in the future!

When I went out to the dealership I had just called ahead of time and they were able to fit me in right away. I have been where in Dad getting off the... highway and they did a overall inspection to make sure there was no damage. William Keith was so helpful and professional! I really trust this dealership in providing me with the best service and advice on my new Volkswagen Tiguan.

I was super pleased that the service rep was forthright that he wanted to approach solving the problem with the least expensive quality solution first.... Then, if the fix didn't solve the problem, we would try another solution. The first and least costly repair worked.

My experience may be unique, but it may shed some light on their priorities. I scheduled an appointment to test drive a specific car at a specific time.... The appointment was confirmed and that whole process was simple. The issue with VW Lees Summit comes when I arrived at my appiintment time. They sold the car I specifically scheduled to view - AND DIDNT INFORM ME. I have no issue with a first come first serve sales strategy, it is totally logical. What I do have an issue with is not informing me of the situation the days prior that my car of interest was sold, and then proceeding to try and talk me into random used cars on your lot. Slimey sales tactics - I won’t be going back.

Derek showed me all I wanted to see and explained all of the options as a consultant rather than a salesman. He was very helpful on me making my decision.

I'm totally pleased with the way myself and wife are treated each and every time we go in for services and or repairs. Scott has turned the service... department around, it was ok before he came to work there now I can say it's excellent place to get service and repairs done. Staff Very polite and helpful with all of our needs.

Service Dept always go above and beyond for me. I am sometimes hard to please, but they have succeeded . I always get a car wash and they pay attention... to detail in all they do.