Reviews
Moudy and team were very professional and low pressure....
Moudy and team were very professional and low pressure. Great deal and great experience. I highly recommend this dealership and would certainly work with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are incredibly grateful for your feedback and want to thank you for your recommendation! We're happy our team helped you get into an amazing new car. We look forward to serving you again!
I bought my first Volvo with Dayana Internet Sales, and...
I bought my first Volvo with Dayana Internet Sales, and as a previous review I had done back then she is the best. She is the "top of the line". Now I had my first experience in the Service Dept. with Juan, WOW absolutely best experience ever, excellent customer service. His attention to the details, great communication skills, and ready smile made the experience even better than I expected. North Miami Volvo has won a customer for life because of these two exceptional professionals andI will recommend your dealership to others in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that your in-person visit lived up to your expectations! We're glad you had a great experience with Juan, and look forward to working with you again next time.
Very good experience. No pressure by Moudy our salesman....
Very good experience. No pressure by Moudy our salesman. He was great. Very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome review, we work hard to meet expectations like yours and we’re happy to hear we hit the mark for you! Please don't hesitate to reach out if we can ever be of further assistance. Enjoy your amazing new Volvo!
Absolutely best experience I ve ever had. Alex the sales...
Absolutely best experience I ve ever had. Alex the sales person, helped me to find the car I wanted, the way I dreamed to be. Very, very happy with my brand new Volvo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad Alex made your experience so special! Thank you for giving us a chance to help you find an amazing new Volvo. Enjoy your new ride and please do not hesitate to reach out if we can ever be of further assistance!
Great Customer Experience
Both Moudy (our salesperson) and Serdar (Sales Manager) were excellent to deal with. Moudy took the time and effort to answer all of our questions and would respond to texts and emails in a very timely manner. Serdar did what he could to make the deal work and was transparent. There are many dealerships in Miami but most do not prioritize customer service and experience. Both Moudy and Serdar focussed on the customer experience and made the process of leasing a car relatively painless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the awesome review, Sasha! We work hard to meet expectations like yours, and we’re happy to hear our team hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!
Ricky Menedez assisted us with the purchase of our...
Ricky Menedez assisted us with the purchase of our automobile;he is excellent and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know how your experience with Ricky went! Your support means a lot as well as your kind words for our team. Congratulations on your new vehicle and please let us know if we can ever be of further assistance!
Contacted them via website on a Volvo. Diana (internet...
Contacted them via website on a Volvo. Diana (internet sales) assisted me via phone. Went to the dealership at 10 am and Oscar took me for a test drive, explained the car's features and we began the paperwork. I was able to get Teacher and Costco discount. What I was quoted was the TRUTH!!! No hidden charges or fees. By noon I had my new car! Would highly recommend!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad everything went so smoothly! Thank you for giving us a chance and leaving such wonderful feedback. Your kind words mean a lot. Enjoy your new vehicle and please reach out if we can ever be of further assistance!
Excellent customer service. Prompt and accurate...
Excellent customer service. Prompt and accurate attention. Will recommend in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your support! We're happy your experience went so smoothly. We appreciate your recommendation and look forward to working with you again!
Most people know that purchasing a new vehicle can be a...
Most people know that purchasing a new vehicle can be a stressful experience, sometimes it comes down to you versus them. To my pleasant surprise when I went to purchase a vehicle from Volvo of North Miami I was met by Moudy [ I had spoken to him prior to arriving at the dealership]. One could not ask for a more pleasant and knowledgeable sales representative to deal with when buying a new vehicle. While all the paperwork and discussions can take a bit of time the experience I had at this dealership was excellent! Moudy was great as well as others I spoke to during the course of my purchase. I certainly would recommend this Volvo Dealership if you are interested in a Volvo. The price was fair and reasonable and when I left with my new SUV I did not feel that I was taken for a ride, rather I left feeling that I received a price that was fair to the dealership and to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future. Have fun in your new ride!
Best Dealership Ever!!!
Giovanna (sales) and JC (finance) were so amazing!! Best car buying experience I have ever had (by far). I traveled south two counties for my car and I would do it again in a heartbeat to work with this dream team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hayley, your feedback means so much and we are delighted to hear that our team offered such a great experience. Thank you for your support. Enjoy your new ride and please reach out if we can ever be of further assistance!