Reviews
Luxurious Travel without the predatory experience
My 2012 Chevy Traverse has had many electrical issues. i've replaced my battery and alternator 3 times each, starter, throttle, petal position sensor, and transmission (complete rebuild) because of electrical issues. i've been to numerous dealerships looking for a replacement vehicle but almost all attract with low price deals that often are for qualified patrons or based on a prescribed assumed down payment. This is what i expected when i arrived at Volvo Cars North Miami, but the true experience was completely opposite of what I expected. Yandi treated me like a familiar friend while we previewed the car i would ultimately purchase. the real experience is that they didn't use clever tactics or language to disarm me, they simply laid out the full experience up front. they showed me all the numbers, nothing hidden, nothing implied. Once i sat down with JC, the finance officer, she never shamed me or pressured me into purchasing anything above and beyond what i requested. As i expressed my joy and reverence for their lack of sugarcoating the numbers, i want to also impress on anyone reading this, there is NO OTHER car dealer i will ever give my business to. Not only is my Volvo S90 an impressive car, but Volvo Cars North Miami is a beacon of hope for those looking to feel more human while on their journey for a new expression of travel. a special thanks to Adrian and the parking lot security guard for providing a great personal experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Miguel, thank you so much for sharing your kind review with us! We really appreciate your feedback, and we sincerely look forward to working with you again next time!
They are not trying to sell you a car, they are trying to
They are not trying to sell you a car, they are trying to buy a car with you like family. I never felt comfortable with any store employee before I met them. Giovanna S, Jorximar R. and Serdar D. Thank you all, for welcoming me like a part of your family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy that we were able to help you find a great car! Thank you for taking the time to share your review with us, and for choosing Volvo Cars North Miami!
Worth the trip from Naples
We completed the majority of the deal by internet and phone. We traveled from Naples and it was worth the drive. Rick and his team were very helpful. This dealership is well-oiled. We did not experience any surprises. And our car seems to be a high quality, lease return with low miles. We’re quite pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review! We're so appreciative that you would go out of your way to visit our delaership, and we're so glad to hear that our team could exceed your expectations. We hope to work with you again next time!
Excellent customer service and attention to detail
I found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Jesus! We're so happy to hear that you had a positive experience here!
From the moment I inquired about my DREAM CAR, Daniel &
From the moment I inquired about my DREAM CAR, Daniel & Ricky were all over my request. Everything Ricky verbalized, he acted on. From my inquiry to driving off the lot in my 2017 Lincoln Continental, this man & his team more than delivered. Honorable mention goes out to JC, the other staff members & even other customers, who were as excited for me as I was. I received a World-Class, Customer Service Experience that will go down in history. I truly appreciate you ALL. Enjoy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad that Daniel, Ricky, JC, and the rest of our team members were able to make your experience go so well! Thank you for taking the time to share your kind feedback, and congrats on your purchase!
Profesionales amables honestos amigables serviciales y
Profesionales amables honestos amigables serviciales y muy agradables me sentí como en casa fueron rápidos salí muy contento Gracias
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Gracias por la maravillosa calificación! ¡Apreciamos su preferencia!
Excelente Dealer
Es un dealer muy eficiente muy servicial con una variedad de carros muy grande, honesto y serios fue un verdadero placer comprar mucha dedicación ….. Gracias
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
¡Gracias por la maravillosa calificación! ¡Apreciamos su preferencia!
We'll Be Back!
From the moment I inquired about my DREAM CAR, Daniel & Ricky were all over my request. Everything Ricky verbalized, he acted on. From my inquiry to driving off the lot in my 2017 Lincoln Continental, this man & his team more than delivered. Honorable mention goes out to JC, the other staff members & even other customers, who were as excited for me as I was. I received a World-Class, Customer Service Experience that will go down in history. I truly appreciate you ALL. Enjoy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic service from Volvo North Miami.
Fantastic service from Volvo North Miami. We are new to Miami and we wanted to reestablish our relationship with Volvo from elsewhere to here. Tito was extremely courteous and helpful and supported us all through the sales process. Highly recommend North Miami Volvo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so appreciative of your great feedback! Thank you for visiting our dealership, and we hope to work with you again next time!
Moudy and this dealership are truly top notch.
Moudy and this dealership are truly top notch. Best car buying experience ever and I would highly recommend to anyone looking for a new or used car! I felt valued and also felt like they were truly listening to my needs! Cannot say enough good things about this dealership and Moudy!!! Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We're so glad to hear that you found your perfect car at Volvo Cars North Miami!
