Reviews
Bought a 2022 Ford Explorer.
Bought a 2022 Ford Explorer. Nice car. Courteous sales and financing. Nice price. Even delivered to my home without anybextra charge.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
I purchased a used car from this dealership 5 days ago.
I purchased a used car from this dealership 5 days ago. When I test drove it, several electrical components were not functioning (the blinkers being the biggest issue for safety). They promised to fix them and sent me home in a loaner. Getting any information on ehen my car would be ready was impossible. Everyone I talked to didn't know, and didn't care to try and get me an answer. Once it was done, I got a call telling me it was and scheduling swapping out the loaner for my car. That part went fine, however once I looked under the hood, I immediately saw 4 bolts that were left out during the service. (To get to the headlights) Messaged Keith, my salesman. He was off today so he told me to call the service department. They told me to bring the car back to them "to see if they have any bolts that fit" No, you can order me new bolts and ship them to me. I emailed photos of the missing bolts, and screenshots of the part numbers and diagrams.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.
Very easy to work with.
Very easy to work with. Got the deal done fast. Thank you guys very much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
DANO, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Salesman was great, but the sales manager who is
Salesman was great, but the sales manager who is supposedly approving the trade and offer made several mathematical errors , which made you feel like you were being taken ADVANTAGED OF. If it wasn’t for the car salesman Keith Bramlett I would’ve left and never came back to this dealership
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
KEVIN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper
Extremely knowledgeable staff with curtsy at its finest.
Extremely knowledgeable staff with curtsy at its finest. Would highly recommend to anyone ready for a new Ford.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
JOE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!
Keith Bramlett was great.
Keith Bramlett was great. I didn't meet Eddie Hefferon that I can remember. (you can give him five stars as well) The young lady in the finance department, Kristi Stewart, was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
PETER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
We didn’t physically meet with Austin, just talked on the
We didn’t physically meet with Austin, just talked on the phone. For that interaction, he was great. Keith is the one that we actually met with and we thought very highly of him. We spent 5 hours at the dealership with him and he was great the entire time ! He was a lot of help and we will definitely use him again!!! He even offered to help my husband reinstall all four car seats in the new vehicle’s. You don’t find many people like that !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
DAKOTA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Had been shopping Super duties for months.
Had been shopping Super duties for months. These guys won my business and did what they said.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JOHN., thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
I was very pleased with my entire experience purchasing
I was very pleased with my entire experience purchasing from Shottenkirk Ford. My purchase was for a vehicle from out of state. The entire group of people that I worked with for purchase, paperwork, and shipping to me was flawless! I highly recommend Vernon Mcdonald as a sales agent! He did a wonderful job of keeping in communication with me throughout and after the entire process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
MYRON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Thank you, Keith, for helping me get the van home.
Thank you, Keith, for helping me get the van home. I appreciate everything you did to make this deal easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ANITA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!