Reviews
Kara Adams is the main reason I stay with Shottenkirk.
Kara Adams is the main reason I stay with Shottenkirk. She is very professional and works well with me.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Have always received great service and excellent repair
Have always received great service and excellent repair performance. Facility always very clean and organized
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
There were several customers and it took a little bit
There were several customers and it took a little bit longer than usual but other than that it was good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Jerry did an outstanding job working with the extended
Jerry did an outstanding job working with the extended warranty and myself to get my vehicle fixed. Thanks Jerry!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Work completed as expected without any add ons or extra
Work completed as expected without any add ons or extra work that needed to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Very helpful to me.
Very helpful to me. I just lost my husband and first time with dealing with car issues on my own. Very clear in explaining what was wrong. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Always very friendly and patient.
Always very friendly and patient. They are prompt and welcomes business.. will definitely get my business again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KYLE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Excellent customer service!
Excellent customer service! Scott kept me informed from start to finish…. I highly recommend Shottenkirk for all your auto service or repair needs regardless of make or model…
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Kara was very personable both on the phone and in person.
Kara was very personable both on the phone and in person. The work was completed in a timely manner and at a reasonable cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RJ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great dealership, very happy with the customer service
Great dealership, very happy with the customer service and salesmen. Will continue to come back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JAKE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!