Reviews
Great team lead by Steve.
Great team lead by Steve. Team is driven to provide unprecedented customer service and satisfaction
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Always very friendly and patient.
Always very friendly and patient. They are prompt and welcomes business.. will definitely get my business again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KYLE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
I worked with Kara.
I worked with Kara. She's friendly and great to deal with. She communicated well and explained everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Very helpful to me.
Very helpful to me. I just lost my husband and first time with dealing with car issues on my own. Very clear in explaining what was wrong. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Kara was very helpful and communicated very well the
Kara was very helpful and communicated very well the whole time my car was there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
All work completed and on time to my satisfaction.
All work completed and on time to my satisfaction. Kara Jordan is a 5-star employee, she takes the time to explain everything and has an excellent attitude, Se works in a hectic environment and handles all the cranky old men with ease; She represents Shottenkirk Ford very well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
CARL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Austin Weeks was a great salesman, he was able to find me
Austin Weeks was a great salesman, he was able to find me the exact truck I was looking for!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
I had to wait for over 2 hours for an oil change with a
I had to wait for over 2 hours for an oil change with a scheduled appointment.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
LARRY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.
Excellent service and support.
Excellent service and support. Scott is a superior communicator. Ya'll keep him happy and best to all at Shottenkirk!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great customer service and my car was ready when
Great customer service and my car was ready when expected… good value for service thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JUDITH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!