Reviews
Very helpful to us they will accommodate all your needs
Very helpful to us they will accommodate all your needs thanks for the help guys
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Timothy, thank you for the review but we are disappointed that we could not earn a 5-star. We will use this as a training opportunity to improve our process and look forward to your next service visit...
I always get good service when I come here.
I always get good service when I come here. The staff is always so nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Silvia, thanks for being a loyal customer to our service team, thank you for the 5-star review...
Great service, good customer experience and I love the
Great service, good customer experience and I love the coupon deals for the services and the car wash
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, for the 5-star review, please keep an eye out for future promotions and look forward to your next service visit...
I always have a pleasant experience with the entire
I always have a pleasant experience with the entire service department at Clay Cooley's Arlington.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Alex, for taking the time to write our service team a great review, we appreciate your business and look forward to your next service visit...
Was diligent about replacing my headlights but didn't
Was diligent about replacing my headlights but didn't replace them with the LED headlights that I purchased the vehicle with. But satisfied overall!
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello Mr. Hughes, we appreciate the feed back and understand your concern about the headlight bulbs. The representative communicated to you in the parking lot, it was advised the original type of headlight bulb the vehicle came with from the factory must be installed to avoid future electrical issues. We apologize for the inconvenience this may have cause, as we only try to look out for the best interest of all our customers...
The lady at the front that does intake is always so
The lady at the front that does intake is always so helpful and kind! She’s the reason I keep coming back instead of going somewhere closer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Corin, Thank you for being a loyal customer to our service team, we appreciate the review...
Appreciate how hard they work to ensure customer
Appreciate how hard they work to ensure customer satisfaction. They worked quickly to resolve any issues I may have had. Also would consider the customer service reps very easy going and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you King, we appreciate the great review and happy to hear that our service team provided great customer satisfaction, we look forward to your next service visit...
It is always a pleasure working with them, Adam looks out
It is always a pleasure working with them, Adam looks out for everyone. Great day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Percy, It's great to hear that Adam and our service team was great to work with, thank yu for the 5-star review and look forward to your next service visit...
Great place for service, friendly and professional staff.
Great place for service, friendly and professional staff. I always like Adam bring my service guy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Angela, we appreciate your patronage and glad to hear that Adam is your service guy. Thanks for the 5-star review, we look forward to your next visit...
Adam was excellent.
Adam was excellent. I was off to a bad start with Clay Cooley and Adam put it right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello June, thank you for allowing Adam and the service team the opportunity to showcase our customer service standards. We appreciate your patients and look forward to servicing your vehicle in the future...