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INFINITI Stuart

(2,114 reviews)
Visit INFINITI Stuart
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (772) 232-8617 (772) 232-8617
Used (772) 232-8599 (772) 232-8599
Service (772) 621-2285 (772) 621-2285

Inventory

See all 91 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2018.
INFINITI Stuart provides a seamless luxury experience—from advanced new models to quality pre-owned vehicles. Our VIP Platinum Program offers unlimited car washes, concierge pick-up and delivery, priority service, and more. With expert technicians, genuine parts, and flexible financing, INFINITI Stuart is where comfort, performance, and service come together on Florida’s Treasure Coast.
Your destination for selection of new INFINITI vehicles is sure to be award-winning at INFINITI Stuart

Service center

Phone number (772) 621-2285

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(2,114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI Stuart from DealerRater.

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Michael was an outstanding salesperson.

Michael was an outstanding salesperson. He was informative, professional and efficient! He along with Pat Stacy were excellent to work with. I will refer many friends and family to Michael. Thank you !!!

Michael was an outstanding salesperson.

Michael was an outstanding salesperson. He was informative, professional and efficient! He along with Pat Stacy were excellent to work with. I will refer many friends and family to Michael. Thank you !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The entire team was helpful, informative and made sure I

The entire team was helpful, informative and made sure I was well taken care of, especially Michael Payne. Great selection of certified pre-owned vehicles, as well. I was very impressed with the transaction.

The entire team was helpful, informative and made sure I

The entire team was helpful, informative and made sure I was well taken care of, especially Michael Payne. Great selection of certified pre-owned vehicles, as well. I was very impressed with the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Joshua Muir General Manager (772) 254-8222

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Deceptive sales techniques.

Deceptive sales techniques. Overcharging for sales tax to make more money. Charging for unnecessary add-ons. Unethical. Typical car dealership trying to sell online and can’t adapt.

Deceptive sales techniques.

Deceptive sales techniques. Overcharging for sales tax to make more money. Charging for unnecessary add-ons. Unethical. Typical car dealership trying to sell online and can’t adapt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We're sorry to hear about your experience, Rich, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joshua Muir General Manager (772) 254-8222

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My wife and I were very pleased with the service provided

My wife and I were very pleased with the service provided by Micheal Payne. The entire staff were courteous and professional.

My wife and I were very pleased with the service provided

My wife and I were very pleased with the service provided by Micheal Payne. The entire staff were courteous and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joshua Muir General Manager (772) 254-8222

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No major issues with Infiniti Stuart the car buying

No major issues with Infiniti Stuart the car buying process went pretty much as expected except for a limited selection of desirable vehicles everyone performed to expectations,nothing nothing out of the ordinary.

No major issues with Infiniti Stuart the car buying

No major issues with Infiniti Stuart the car buying process went pretty much as expected except for a limited selection of desirable vehicles everyone performed to expectations,nothing nothing out of the ordinary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joshua Muir General Manager (772) 254-8222

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Michael was professional, knowledgeable, caring and very

Michael was professional, knowledgeable, caring and very patient. He listened to our needs and budget. And, as a result, we were able to obtain the car we wanted and love. I would highly recommend Michael to anyone that is looking for an Infiniti!!

Michael was professional, knowledgeable, caring and very

Michael was professional, knowledgeable, caring and very patient. He listened to our needs and budget. And, as a result, we were able to obtain the car we wanted and love. I would highly recommend Michael to anyone that is looking for an Infiniti!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Joshua Muir General Manager (772) 254-8222

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Highly Recommend!

Highly Recommend! Mike and Aaron were amazing to work with and Dave in Finance worked his magic and got me the best financing. I drove from Naples to Stuart (2.45 hrs each way) to purchase my new QX60 and I would do it again in a heartbeat! If you’re thinking about getting a car from Infiniti of Stuart, don’t walk, run! Ask for Mike Payne! He’ll even put a big Red Bow on your car before you leave so you can snap pics of your new car!

Highly Recommend!

Highly Recommend! Mike and Aaron were amazing to work with and Dave in Finance worked his magic and got me the best financing. I drove from Naples to Stuart (2.45 hrs each way) to purchase my new QX60 and I would do it again in a heartbeat! If you’re thinking about getting a car from Infiniti of Stuart, don’t walk, run! Ask for Mike Payne! He’ll even put a big Red Bow on your car before you leave so you can snap pics of your new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joshua Muir General Manager (772) 254-8222

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Joe heinhart was excellent to work with on all aspects of

Joe heinhart was excellent to work with on all aspects of the deal. Great attitude and attention to detail

Joe heinhart was excellent to work with on all aspects of

Joe heinhart was excellent to work with on all aspects of the deal. Great attitude and attention to detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

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Infinity Stuart has always given us excellent customer

Infinity Stuart has always given us excellent customer service. We have bought several cars from here. Everyone is very friendly and always helpful and responsive.

Infinity Stuart has always given us excellent customer

Infinity Stuart has always given us excellent customer service. We have bought several cars from here. Everyone is very friendly and always helpful and responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Joshua Muir General Manager (772) 254-8222

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Reached out to a sales rep.

Reached out to a sales rep. We had a guaranteed price at Palm Beach Infiniti but wanted to give Stuart a chance since we had been working with a sales rep for years. My husband and the sales rep went back and forth for a while. The next day the sales rep text my husband and says the numbers he was given is on a car that isn’t even in the lot or for the car we had been looking at and that the price of the vehicle would be much higher. My husband said ok .. and we went ahead and begin negotiating on the vehicle that we wanted . My husband and the sales rep came to an agreement. Paperwork was supposedly written up and we’re just coming to pick up and sign. Upon sitting down with the finance guy.. we learned we had been lied to again and the price was actually 2 dollars higher than we had previously agreed to which we had in writing. The manager Josh refused to speak to my husband and said there is nothing else they can do , either take it or leave. We were treated terribly. We have been loyal Infiniti customers for years. I am so disgusted by the way we were lied to and manipulated. We will never ever go back to this store. Bad way to do business and treat customers.

Reached out to a sales rep.

Reached out to a sales rep. We had a guaranteed price at Palm Beach Infiniti but wanted to give Stuart a chance since we had been working with a sales rep for years. My husband and the sales rep went back and forth for a while. The next day the sales rep text my husband and says the numbers he was given is on a car that isn’t even in the lot or for the car we had been looking at and that the price of the vehicle would be much higher. My husband said ok .. and we went ahead and begin negotiating on the vehicle that we wanted . My husband and the sales rep came to an agreement. Paperwork was supposedly written up and we’re just coming to pick up and sign. Upon sitting down with the finance guy.. we learned we had been lied to again and the price was actually 2 dollars higher than we had previously agreed to which we had in writing. The manager Josh refused to speak to my husband and said there is nothing else they can do , either take it or leave. We were treated terribly. We have been loyal Infiniti customers for years. I am so disgusted by the way we were lied to and manipulated. We will never ever go back to this store. Bad way to do business and treat customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joshua Muir General Manager (772) 254-8222

Consumer response

We were in the dealership that day Mr. Muir. You shook both of our hands and were ready to have the deal made. I do not know what changed from the time we sat down in the chair and to moments before signing the paperwork but your demeanor and professional manner dissipated quite quickly. We tried to reconcile with you and discuss our issues with what was going on and your finance manager told us you were to busy and weren't available as we saw you sitting in your office. You didn't even provide us common curtesy. We have been loyal Infiniti customers for years and have never been so disrespected and mistreated. We will never return to your store. You do not care about your customers present or future that was made very clear.

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