INFINITI Stuart

Left my car for service in the morning. Received one text suggesting repairs and when I replied...I received no response. Then I tried reaching service and the manager from 2:30 until I arrived back at the dealership at 4:30. I called a minimum of 6-8 times with no one answering my calls. Sent a complaint to the dealership and got no response

We had a pleasant experience with Infiniti of Stuart. We never felt pressure to make a decision at the moment.

Thank you to Mr. Sanchez for providing me with such an excellent experience. I am happy with my new car & I recommend him for your next vehicle purchase.

Took my car in 25 minutes late Let my car sit for 15 minutes finished before I initiated contact. Who do I see about settling up and getting me on my way. Service supervisor was in the service office with 2 other service people when I had to break them up to ask how do I get out of here. Service supervisor didn’t say a word and beat feet out of the office. Great supervisor. Could have said a word or two but chose to hit his candy drawer in his filing cabinet instead. I’ve never seen more people walking around and doing nothing. There’s a reason I didn’t buy my QX 80 at Infiniti Stuart. First of all, when I was in the market for a new QX 80 Infiniti of Stuart didn’t have 1 in stock. They’re response was we can order you one. No thanks. I wanna look at a few and decide which one I want. So I went to palm beach where they had 11 of them. As a matter of fact I wanted to look at the new QX 80’s when I got my recent oil change ant Infiniti Stuart and they’re were none on the show room floor. How can you not have at least 1 QX 80 on the show room floor. This dealership leaves me uninspired to do business with them in the future

I had an appt at 11:00 AM. I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance before Jorge came out of his office. He was rude and dismissive. This makes me not want to buy another car from this dealer.

The dealership is nice, clean and the staff is very friendly. I’m very happy with the service I received.

We had a great experience with Austin. I was only upset that I was not made aware that I would get only one key fob until I had already completed the purchase. Also was not made aware of two small dings in the windshield. We were floored that we were ready to take home a second car at a large expense. We were told there would be absolutely no discount for purchasing two cars in one day. A small gesture would have done the trick.

Michael Payne from Sales was great. Making a deal with Finance and having to dispute the fees is exhausting. They verbally agree to one thing and then rush you through the paperwork after keeping you there for 3 hours so that they can have you sign and agree to something different. Really disappointing.

Eric was wonderful an and a key factor for us to decide to get the car. He is an amazing sales person. Everyone was nice. Overall a good experience

Excellent service from both sales and service departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family.