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INFINITI Stuart

(2,076 reviews)
Visit INFINITI Stuart
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (772) 232-8617 (772) 232-8617
Used (772) 232-8599 (772) 232-8599
Service (772) 621-2285 (772) 621-2285

Reviews

(2,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI Stuart from DealerRater.

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Staff is very knowledgeable and friendly, all

Staff is very knowledgeable and friendly, all professionals. And the wait was less than expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Frank for your 5 star review and your business!

I am always pleased with the service at Infiniti Stuart .

I am always pleased with the service at Infiniti Stuart . The staff is polite, professional and answer all of my questions concerning my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and your kind words!

Great service the staff was kind, the salesman was very

Great service the staff was kind, the salesman was very knowledgeable of the vehicle. I always enjoy the cleanliness of the dealership. This is my third lease vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and your business! We appreciate you!

Very nice and professional sales staff Only complaint

Very nice and professional sales staff Only complaint is the $999 Documents fee Seems very unreasonable should be able to negotiate lower fees which the law allows

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and your repeated business!

$900+ for a heater hose is reason enough to find another

$900+ for a heater hose is reason enough to find another service provider. Prior service writers at least made you feel that they valued your business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Sir Or Madam, We are sorry to hear you felt that we did not value your business. Infiniti Stuart Service team always strives for friendly and respectful customer service while providing value with quality repairs. I would like very much to discuss this visit with you so we may improve. Unfortunately I do not have your contact information. If you would please reach out to me personally scott.okeefe@infinitistuart.com Thank you, Scott O'Keefe Service Manager 772.266.7583

I love the staff at this dealership.

I love the staff at this dealership. Great customer service skills. Perfect workmanship. Team players. They always give their very best. I will highly recommend this dealership to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and your business! We appreciate you!

Linage at Infiniti Stuart was amazing.

Linage at Infiniti Stuart was amazing. He worked extremely hard to get me the best deal. This is my fourth Infiniti and I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and your business! We appreciate you!

Rafael Salcedo took care of my car service

Rafael Salcedo took care of my car service professionally, thoroughly and kept me well informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review!

The service agent was very professional and helpful but I

The service agent was very professional and helpful but I feel the communication regarding the estimated time my car would be finished could have been a little better. Proactive updates would have been helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and your business! We appreciate your feedback!

I always have a great experience at Infiniti Stuart.

I always have a great experience at Infiniti Stuart. I'll always be a repeat customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Marsha for your 5 star review and repeated business!