Reviews
Great experience !!
Great transaction at Capitol ford. Everyone was great from start to finish making sure I got the car and deal I wanted !! Would recommend and I would purchase there again !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
easy purchase
sales person very kind, flexible an went the extra mile exchanging vehicle, and going outside his office to get papers sign just great guy. thanks jesus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a pre-owned Tiguan
It was a great experience. This is my first car. I don't know much about dealership but they helped me a lot. One thing Tonne improved is the speed of operation. The waiting time during my buying was a little bit too long.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate the review and feedback!
Great service
Great service, and easy buying. Went to check out a truck the other night and the customer service was amazing. Next morning I got there as soon as they opened and started the process. After all negotiations were over I drove away with a clean vehicle. From 11am to 2pm, start to finish, to to bad if you ask me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the kind review!
Great experience
Gerry was great! We really enjoyed the whole experience. Everything went smoothly and we love our new Explorer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good experience
Purchased a new explorer from Gerry. Very helpful and patient as we decided what features were important to us. We would recommend everyone to buy from Gerry and Capitol Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible service!
Do not deal with these jokers they will take forever servicing your car. They are crooks and do not know the meaning of customer service be warned!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry to see that you didn't have a great experience with us. Please send your contact info to socialmedia@dgdg.com so that our GM can reach out to you directly. Thank you!
Outstanding sale support
Great sale support. My UpFit rebate is going to expire within 14 days. Knowing my dead line is coming up, Elizabeth and Scott put some priority on my paperworks. They were able to process the receipt and got it approved within a week. It only took a couple of phone calls and emails throughout the whole process. I was worried the whole process might take a long time and I would miss the deadline. Thanks to Elizabeth and Scott, I can enjoy my 4th of July knowing I will receive the rebate check soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer experience!
Charlie and this staff have been extremely helpful when it comes to service and repair. Took my mustang in and they took care of the rest. I am grateful for their services!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best car buying experience ever!
Minus the 100 degree day, my truck buying experience was painless thanks to Jacqueline Yates. She made the whole process a breeze. If you go to capitol ask for her, she rocks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase