Welcome to Economy Auto Outlet! Economy Auto Outlet in Massillon, OH, treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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Bought a 2015 Kia Forte for my first car. Heath answered all my questions thoroughly, and was very patient despite my calling numerous times with further... questions.
Very helpful and very informative. Quick replies and had time to match my schedule. Would recommend to anyone! I appreciate the work they did even when... I didn’t get a vehicle!
I inquired about a car online, the price and milage were below average. Two days later I went to check out the vehicle, within an hour and a half I drove... it off the lot.
There are too many options for you. DO NOT settle for this place. You work way too hard to give this place any of your money. GO ELSEWHERE.
waited over 9 hours for a return phone call to purchase a car and still waiting Must have very good sales people to busy to return calls
Found the perfect vehicle for my son, perfect find. I asked them to hold it for me until I could get there to look at it. They proceeded to let me know... they are an "AS-IS" lot and cannot take money to hold it. I said fair enough, but PLEASE call me if it sells because I have a 45 minute drive to your lot. They said okay. I even called later on as I'm pulling out of my driveway to ensure it wasn't sold. I get there, and no one can find the keys because it's sold. This was after I walked in looking for the person I had AN APPOINTMENT WITH, only to find out she wasn't there and no one else jumped up to help me out. I had to go ask the person playing on the computer to find out where keys were and the person I was supposed to have an appointment with. They bailed on us after not calling to let me know they sold the vehicle and I wasted an hour and a half round trip for NOTHING! Shop elsewhere, apparently these people have better things to do than their job!
I would not send anyone to buy a car Here! We bought a 2012 GMC Terrain the same day we return to home with the car. It stalled on us as soon as we pulled... in the driveway I called the dealership they told me they could not help me to me that's very bad service I understand if I bought the car and then 30 days later it did this but I did not expect them to turn me down as soon as I pulled into my driveway with the car. I called the manager and the owner no one would return my calls then when I finally spoke with the store manager after calling multiple times he told me there's nothing they can do. To me that's bad business they could have at least checked it out and told me what was wrong with it. Or offer to help in some way somehow I paid over $10,000 for a vehicle that stalls when we drive it. Not the experience I was looking for.
I went in to buy a used car in August 2017. My salesman was helpful and polite, and buying a car was smooth. Only issue was once I drove off the lot the... starter to the car went out. They replaced the starter and also offered to give me my money back, which was generous. I took the car and not two months later I had transmission issues as well as another bad starter. The salesman was nice, and the manager was easy to work with, but in the end I was still left unsatisfied and was also given a bad part for a bad part.
Not very good service at all, do not give specifics or give extra photos. Guy did not show for appointment
Took my granddaughter out to go look at cars, and she found a sonata that she loved on their website. Talked to someone the day before to make sure it... was available,made an appointment, and told them we would be making the two hour drive to buy it. Talked to them that same morning about the car, then find its already sold by the time we arrived. Could have at least had the decency to call if it already sold before we left! At least bought our gas for the trip, but a good waste of a day. Took our business elsewhere.