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Reviews

(3,515 reviews)

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The Internet sales Rep Rebecca is dishonest.

The Internet sales Rep Rebecca is dishonest. They were persistent in asking me to bring them my used vehicle to purchase. I let them know that I would not take less than $6k and not to waste anyones time if they werent will to pay that. She agreed that if the car met their concerns that tyhey were prepared to offer more than $6k. I brought them the car and they offered $2k but said they could do better if I were to use it towards the purchase of a new car. They did not express any concerns or issues they had with the car.., SO MANY OTHER DEALERSHIPS TO CHOOSE FROM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We want to clarify that our team, including Rebecca, will never agree to a price for a vehicle without first running it through our shop and conducting a thorough inspection. This is part of our commitment to providing the best used car selection for our customers. The goal is to ensure that we offer a fair and accurate price based on the condition of the vehicle, which is why we never finalize any offers without assessing the car in person. We understand your position and respect your decision. We wish you the best of luck finding a buyer who will meet your expectations. We remain dedicated to offering quality vehicles and fair deals, and we appreciate the opportunity to consider your car.

Shakiel was a great person to work with.

Shakiel was a great person to work with. He insured that the car that I wanted, down to the colors and amenities were all available. I truly appreciated his patient and time in helping me navigate the car buying process as a first time buyer. He kind of manifested the car for me but it was a great find and an even better purcharse!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience. We are happy to hear the team exceeded your expectations and made your first time buying experience a memorable one. Welcome to the Mazda family!

Not your typical car salesman.

Not your typical car salesman. Very friendly and understanding, not pushy like most salesman. Highly recommend!

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience. We are happy to hear Eugene and Maikol exceeded your expectations. Enjoy your new Dodge!

My 4th Mazda.

My 4th Mazda. Great car; excellent company; Sales person was very efficient. I certainly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your experience! We are glad to hear the team exceeded your expectations! Welcome to the Mazda family!

I have purchased 4 vehicles from here and get all my

I have purchased 4 vehicles from here and get all my vehicles serviced here as well great dealership. Thank you Tanner for helping me with my recent purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your experience! We are glad to hear the team exceeded your expectations! Welcome to the Mazda family!

Tanner was awesome.

Tanner was awesome. He helped make sure I was fully taken care of and happy, even after I purchased my CX-9

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience! We are glad to hear the team exceeded your expectations! Welcome to the Mazda family!

Five Stars!

Five Stars! I just purchased my brand new 2025 Mazda CX-30 from Mazda of Palm Beach, and I couldn’t be happier! From start to finish, the process was seamless—and that’s all thanks to my amazing salesperson, Mr. Ben. He was professional, knowledgeable, patient, and genuinely cared about getting me into the perfect vehicle. He took the time to explain every detail, made sure I was comfortable throughout the entire process, and never made me feel pressured. I highly recommend asking for Mr. Ben if you’re in the market for a new ride. This experience exceeded my expectations, and I’m absolutely in love with my new Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your experience! We are glad to hear the team exceeded your expectations! Welcome to the Mazda family!

Avoid this dealer at all costs.

Avoid this dealer at all costs. Their price listed on this site is SEVERAL THOUSANDS lower than the "real" price once they tack on a whole bunch of made-up, mandatory fees. I've reported them to Mazda corporate and the Florida Dept of Motor Vehicles who confirmed they are being investigating for their business practices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for you review . We have absolutely no hidden fees. ZERO and we are the only dealer who has our dealer fee CLEARLY listed on our advertised price online on our website. We are extremely transparent our final internet price IS OUR PRICE. The only added charge is sales tax. There is no "" fees"" We are not "under investigation " whatsoever and have multiple sources and a great relationship with motor vehicle. Pure lie.

I want to give a huge shoutout to Tanner at Mazda Palm

I want to give a huge shoutout to Tanner at Mazda Palm Beach! From start to finish, he was incredibly professional, patient, and genuinely helpful. He helped us work through a complicated situation with the deal and handled it with total professionalism. He listened to both sides, represented both our concerns and the dealership’s fairly, and made sure everyone was happy with the outcome. What really stood out was how thoughtful and kind he was. I came in with my child, and Tanner immediately offered snacks and popcorn for the little one, and coffee for me. He made sure we were comfortable the whole time. No pressure, no sales tricks — just honest, respectful service. If you’re looking to buy a car and want someone who actually cares, ask for Tanner. He made the whole experience smooth, stress-free, and even enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience! We are glad to hear the team exceeded your expectations! Welcome to the Mazda family!

Everything was incredibly Smooth and easy I went to a few

Everything was incredibly Smooth and easy I went to a few other dealerships and none could get it done Maikol took his time explaining everything to me and work es hard to get it done so I Trump appreciate that. He’s very professional and knows what he’s doing. Raphael in Finance and Jesus the manager were also fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We are glad to hear the team exceeded your expectations! Welcome to the Mazda family!