Mazda of Palm Beach

WARNING: Mazda has no authority over it's dealers. These dealerships have 1000s of good reviews on Google from new customers and spammy sales tactics, but take it from someone who's actually owned one for years. $3,000 in repairs in 3 years on a new car. Nothing covered under warranty because it's a terrible car and so are the dealers. DON'T BUY ONE! They have less automotive market share for a reason. This year was the most insane, a $2000 fix, someone noticed a bolt head broke off for the steering component on the bottom. "Wheel could have come off at any moment" killing me at highway speeds. The dealer says "rust" only so they don't have to cover it under warranty just like every other issue I've had. Well, how about the bolt broke off then rusted since there is no rust coating under the bolt head? I heard an odd noise for a long time. Of course the Mazda dealer won't side with you, because Mazda itself has no authority over their own horrible warranties and you are nothing to them after you buy it. The guy had all sorts to say just so evidently and obviously to screw me over, insulting me rather than just telling the truth. He actually said "it happened when you drove it down to Florida" wow! Really? I didn't know your cars weren't supposed to driven? What about the rust story? Or, "you can go complain to the dealer you bought it at." Who I called states away, and said it "would have been covered!" Imagine buying an iPhone in Wisconsin and the Florida store tells you go back to Wisconsin to have the warranty covered. Egregious treatment. Ok, Mazda's side? A fatally important bolt rusts within 3 years on a warranty new, visibly well taken care of, 100% garaged car. Sounds like an excellent car! Mazda's were known for their rust issues. They can make up whatever fairytale, but at the end of the day not covering something this insane shows they have NO confidence in what they sell. After driving a Mazda for years, I noticed how much smoother my rental rode while they fixed this (which Useless Mazda Customer Experience wouldn't even reimburse fully, and practically needed my mother's social security number to offer anything FYI). No banging on road perfections. It's no wonder my Mazda breaks all the time.

E.J. Was so wonderful and helped me find the perfect car at the perfect price! Highly recommend working with him and will definitely come back!! He was so kind and helpful and the best salesman I have EVER worked with.

EJ was great and he had our vehicle ready to look at and pulled up front. He’s every easy to work with and no pressure sales. Thank you EJ

Mazda Palm Beach team was awesome!, Shout out to Mark and Maikol for their help

Tony and Roni were so helpful and made this process quick and painless! Highly recommend them.

I enjoyed the Dealership experience at Mazda of Palm Beach. E.J took care of us and thanks to him I was able to purchase a CPO 23’ Mazda 3 Premium. He valued our time and was patient with us. His manager Fabio was also helpful in this transaction. I got approved quickly. In addition to those great things on the process Mazda of Palm beach has a great selection of new and used cars!

E.J was great ! He is a great asset to Mazda of Palm Beach. Very attentive ,kind and knowledgeable! Whenever you come here ask for E.J!:)

EJ got us into exactly what we were looking for with ease! Walked into the dealership unsure if they had we needed on the lot and walked out happier than expected! Showed us great hospitality, spoke with confidence, and made us feel at home while we navigated through the deal.

The best of the best! We worked with Juan to find the perfect SUV for our family…. So knowledgeable and friendly. We never felt pressured and we are so happy with our new car!

Great dealership a lot of help and great service got me the best deal on my Mazda Mr Ben k was amazing