Reviews
The whole process was so easy!
The whole process was so easy! great customer service. They took the time to find the exact car we wanted. Finance was a super easy process and very quick!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Midtown Kia is amazing.
Midtown Kia is amazing. I use them for everything that goes on with my car. Great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service manager both times I've delt with him has
The service manager both times I've delt with him has been very helpful and professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I told David, my salesman, I was not going to purchase
I told David, my salesman, I was not going to purchase the vehicle unless they got the certification of CPO done. He assured me it was done. I went to the dealership to get the paperwork because they didn’t give it to me at time of sale. They gave me a work order and a 135 point inspection with no VIN verifying it was for MY vehicle. So, I called Kia consumer affairs the next day to verify and they told me it was NOT done. I’m currently working with them to get this solved. THIS IS A PROBLEM! The car is a 2025 with 5k miles. Should have been done. Other issue is the finance guy tried to sell me on extended warranties and told me the maintenance warranty included oil changes, all filters changed and all fluids done for 5 years. I looked in my contract later and saw he signed me up for ONLY oil changes. I felt scammed, so I came in and cancelled the extended warranty and maintenance warranty and they told me it could take 16 WEEKS?!?! All in all, I felt this was all very shady, I’m not happy.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The dealership was very helpful with helping me find a
The dealership was very helpful with helping me find a car that I really enjoyed. I recommend this place if you’re looking for a new vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we had a good experience at midtown!
we had a good experience at midtown! Sam helped us out a lot and got us to where wanted our monthly payment to be! The Sale-man was very nice and helpful too!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership went above and beyond getting us exactly
This dealership went above and beyond getting us exactly what we were looking for and more.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The guys were extremely helpful and very professional.
The guys were extremely helpful and very professional. We could not as to be treated any better.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Melissa, Sam and Oshay at Midtown KIA made our car
Melissa, Sam and Oshay at Midtown KIA made our car purchase easy. We highly recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They completed the job efficiently and quickly.
They completed the job efficiently and quickly. The service personnel were very helpful and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair