Reviews
Write a reviewTHE BEST EVER!!!
When we decided to purchase a new car we decided to come to the Twin Cities area. We looked at several places but did not find what we were looking for and the sales reps made us feel like we really didn't matter. On our way back to Grand Rapids we passed through Elk River and I spotted a bright yellow KIA SOUL so we decided to stop. We were greeted my Melina and we feel in love with her! Long story short, I now own that beautiful KIA and she is named after that fabulous sales rep! We had such a wonderful experience. We even bring her back to Cornerstone KIA for oil changes and servicing. Cornerstone KIA is the only place we will ever by a car from!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary and Mick, on behalf of everyone here at Cornerstone we sincerely thank you for your time providing us your feedback. We're very happy you had a good experience, we value our relationships with our customers and do our best to listen so we can best meet their needs. Congratulations on your new Soul, we hope you are enjoying it. Thank you again for your business.
Rude people
The service department has rude customer service. I have had issues with 2 separate people there not seeming to care about me as a customer.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Julie, thank you for leaving your feedback about your experience. We take every review seriously and work to provide great service to our customers. We would like you to speak with our Service Manager Brandon at 763-710-8241 to gain further knowledge of the next steps needed in resolving your negative experience. We hope to hear from you soon.
New Optima Ex
Worked with Ty on the purchase of a 2016 Optima Ex. It was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business. Enjoy the new Optima!
Kirk an everyone else are GREAT!
I just leased my 3 Sorento from Cornerstone! Salesman Kirk was great an so was everyone else. I have never had any problems wirh anyone there. Serivice department has also been great every time I have brought my vehicles in for routine maintenance. I'm so glad that we have a great dealership right here in Elk River that allows me to shop local.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karen, thank you for your long-term relationship with Cornerstone. We appreciate your business and look forward to assisting you with all your vehicle needs. Enjoy the new Sorento!
Cornerstone Kia... Hands Down!
The purchase of my new car was easy and pressure free. Ty was great! He was very knowledgable, personable and patient... even when I ran into a hiccup with my auto insurance company. Great experience with Cornerstone and I love my new Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear you had a great experience with Cornerstone and Ty. Thank you for your feedback.
Great Overall Experience
Ty helped us trade in our vehicle and purchase another. The price was fair on both sides. The negotiating process and knowledge of the products were good. Customer service and friendliness was superb all around. Ty is definitely worth working with on a car deal. The only reason I scored low in the buying process was due to time. We were there for a total of 8 hours between 3 different days to buy the car. Most of it was spent waiting for something to happen as the actual "deal" was agreed upon in the first hour we were there. They still deserve an overall 5 because the car buying process (THANKFULLY) only needs to be done every several years, so spending extra time wasn't that big of a deal. Also, there was an omission in the Cars ad that was actually a pretty big deal to us and they did their best without any hassle to make it right. Great job!
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alex, on behalf of everyone here at Cornerstone we sincerely thank you for your time providing us your feedback. We're very happy you had a good experience, we value our relationships with our customers and do our best to listen so we can best meet their needs. Congratulations on your new vehicle, we hope you are enjoying it. Thank you again for your business.
Buying new Sportage
Smooth process. Pleasure dealing with Ty. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear your experience with Cornerstone KIA was stress free. We always want our customers to be comfortable with their buying decision. Thank you for sharing your experience.
Easy Overall Process
My wife and I were looking to do another lease and we decided to go thru Cornerstone Kia. Jerry Johnson contacted us via email and from start to finish he made the process easy and hassle free. We got the car we truly wanted and for a price we were happy with. We would give Cornerstone Kia our highest rating. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business. Thank you for choosing our dealership. Enjoy the new vehicle!
Awesome service!
Ty was absolutely the best! Not only did he go out of his way to help us he was so knowledgeable in what we asked of him. Thank u you Ty for staying persistent and doing a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business!
Great Service & Excellent Salesman
We bought a car from Dave Petersen and would recommend him to everyone!! He is honest and sincerely is concerned that his customers receive the best service from start to finish. It was comfortable and easy and he was able to answer all of our questions. We purchased vehicles from Dave in the past and would again. Looking for a car.....go see Dave
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business.