Hendrick Volkswagen Frisco

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

Hendrick Volkswagen Frisco Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since February 2015

We are the newest and largest Volkswagen Store in Texas and among the top in the Nation. On top of that, we have one of

...

the largest inventories and a state of the art service facility with top-notch service technicians to ensure your car is well-cared for. We believe in the customer experience each and every time and look forward to welcoming you to the Hendrick Family. We look forward to serving you soon!

"Where Drivers Win!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

DealerRater Certified Repair

Tire Rotation

Complimentary

Oil, Filter Change

$74.95

Wheel Balance

$45.95

Suspension Diagnosis

$144.95

Schedule an appointment

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
150 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2020

    Josh C in the service department was extremely respectful, polite and accommodating and he went above and beyond to make sure my experience was great.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Courtney, we are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco! We're glad to hear we delivered such a great experience. If there's ...anything further we can do for you, we are happy to help! Grant Saab- Service Director

  • 5.0 out of 5
    August 11, 2020

    Service team is great but i usually try to get Fernando G..Polite, upfront, keeps me updated during service and always gives recommendations without being... pushy.

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks CP for the great review. Very happy to hear Fernando takes such great care of you when you come in for service. Thanks for being a loyal part o...f the Hendrick Volkswagen Frisco Family - Adam Rutledge, Internet Sales Director

  • June 15, 2018

    Robert Fabian is the BEST salesman out there! My husband and I really struggled with feeling like we weren’t “just another number” with buying a car and... he truly made us feel so comfortable. From start to finish we were made to feel like family with his honesty and dedication to helping us find the right fit for our growing family. If you need a new vehicle then Go visit Robert because he is the standard of what a salesman should be.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 12, 2020

    I went car shopping Hendrick Volkswagen in Frisco to test drive a Tiguan SE and possibly purchase. During the negotiation process the sales manager was... super aggressive and used high pressure sales tactics trying to get me to agree to things that were not in writing and would not show me any numbers. Any new car buying guides will tell you to walk away and find a different dealer if the sales department exhibits this type of behavior. I feel like this dealership feels entitled and they don't expect to have to earn anyone's business. This was a HORRIFIC EXPERIENCE. I will not be doing business with this dealership if this is how they treat people. Luckily there are many VW Dealers in DFW that would like to earn my business as I make my decision in the next week.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach... out to our New Car Sales Director, Kevin Hatfield at 469-362-2706. We look forward to hearing from you soon. Take care! Grant Saab- Service Director

  • 5.0 out of 5
    May 19, 2020

    Excellent experience. Bought a VW GTI and the sales/finance department best i have dealt with in 40 years. Can’t recommend them enough. NO DEALER ADD... ONS!!! No “nitrogen” no “life time tint” no “shield” whatever. First dealer i have ever seen NOT do this. Will be back with the wife’s car!

    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kinds words. Our goal is to be number 1 with upfront and transparent pricing while making the client experience Excellent. Congrats... on your new GTI and thank you for joining the Hendrick Family.

  • 5.0 out of 5
    January 20, 2020

    Went to the dealership looking for a daily driver that was affordable and in budget. That's what i got. The down payment stayed in my range and the monthly... payment was within the budget as well. Oh, the Finance department was no pressure and very informative.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Souphonh! Thank You so much for the great review of Nick here @HendrickVWFrisco! He is one of our top salesmen and he definitely goes the extra mil...e for every one of his clients. Thanks for taking the time to share and welcome to the Hendrick Family!

  • 5.0 out of 5
    December 30, 2019

    Last Saturday, I got my truck at Hendrick Volkswagen Frisco, I would like to say a very special thanks to George Strong, this guy is amazing! He new my... credit was not great, but he treated me with kindness and respect! Went above and beyond and the deal happened! The whole time I was there I felt comfortable and did not felt pressure anytime! I’ll recommend Hendrick and specially George to everyone one I know that’s looking to buy a car! Great job George, and Hendrick, keep up the good work!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    October 13, 2019

    Over all experience was good staff seemed to work hard to get us a deal but I honestly would of picked a different dealership if I would have known they... didn't offer GAP insurance anymore. Because it's not just one of those things you can just go out and buy unless you refinance your loan.

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    4.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mr. Littleton, we appreciate your business and Thank You for choosing us. The availability of GAP is tied to the Military Lending Act and non-avail...ability of GAP to our Military Service Members...which we do not agree with, of course. Apologies for any inconvenience and Thank You again for choosing us for your business!

  • 1.0 out of 5
    August 22, 2019

    just now I have been taking my car for servicing to Hendrick VW service centre for last 3 years. I was quite satisfied with there professionalism until... I took my car for servicing this time. I am giving 1 star because of the damage and scratches in my car and the insult that I faced. There were multiple scratches to my car after the car came out of the car wash. The service specialist told that most of the scratches were there previously ( which was not correct) and implied that I was lying.He hastily tried to fix the issue but the issues still persist. Tried to contact HVW service department multiple times but didn't get any response.

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Pradip, many apologies on the delay on reaching out but it was a great pleasure speaking to you today and we look forward to resolving everything t...o your satisfaction. Thank You for bringing this to our attention as we know we're not perfect, but we try to do everything we can for our Hendrick Family. Chris Torres Hendrick VW Frisco Direct: 469-362-2761 Chris.Torres@HendrickAuto.com ?Whatever you are, be a good one.? ?Abraham Lincoln

  • 5.0 out of 5
    May 13, 2019

    Great dealership. Large inventory! We bought a 2019 Tiguan with Mark Atkins. He was very helpful and knowledgeable on VW’s. The buying process was very... easy (no add-ons). We highly recommend Mark and Hendrick VW.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Veronika, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco with Mark! ...Glad to have you in the Hendrick Family!

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