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Greeley Volkswagen

(73 reviews)

Reviews

(73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great first impression

Staas Masloboev was a great help, very knowledgeable guy and a big help. made everything easy and the old lady is very happy with her new atlas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience buying a new Taos!

Dallas Barnes and his colleague Jay were great! The financing/purchasing process was terribly long for two people with exceptional credit - 3 hours, when really should just be a sign/done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying new car

Joe was a great sales men and helped us with anything that we needed and worked for us for what we were asking for! Steven was a very good as well and helped out alot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service department!

The service department is thorough, prompt and professional. They are open and transparent in their communications and have kept me informed. Repairs have been top-notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gpa recommended. The buying process was easy. An

Great bunch of guys selling great cars. They had exactly what I wanted.. Nissan and VW are quality vehicles. I have bought 7 vehicles here no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Stuff

Kevin and all service staff, technicians are great. I’ve owned 13 VW cars in the last sixteen years and the best service is at Greeley VW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Finally a dealership with true customer service!

Always great people that go the extra mile! You can tell the staff enjoys working there. Always a great experience! I drive 45 min to use their service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always Good Experience

I have always had a good experience over several years and five VW TDI vehicles. Recent service was excellent and fairly priced. Job was done faster than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Very thorough with everything Professional, kind ,courteous n most important very honest down to earth super hero’s I’ve been using them for years and never ever have any issues They have my total trust with any repairs major or minor work Please keep up the good work n honesty Thank you thank you thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not very helpful unless they’re finessing a sale

They don’t care about customers unless they’re selling you a brand new car. I bought my 2018 Jetta from them years ago that is now totaled and I’ve been trying since February to get refunded on my warranty. And I’ve talked to numerous people and have been told different things and given the run around with no results. I thought the issue had been resolved after providing the necessary documents in April (which could have been done and completed initially in February) and being told it would take 30 days but it’s almost been two months since that email. And I’ve called multiple times and left multiple emails with no follow up.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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