Reviews
John was AWESOME!
John was AWESOME! He knows these cars inside and out and could answer any question I threw at him. He wasn’t pushy, he was genuine and is truly just a good person. I have had so many terrible experiences at car dealers and this was the most refreshing experience ever. John - Thanks for your great service.
John was AWESOME!
John was AWESOME! He knows these cars inside and out and could answer any question I threw at him. He wasn’t pushy, he was genuine and is truly just a good person. I have had so many terrible experiences at car dealers and this was the most refreshing experience ever. John - Thanks for your great service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zain was a pleasure to work with.
Zain was a pleasure to work with. The process went very smoothly. I am happy with my experience.
Zain was a pleasure to work with.
Zain was a pleasure to work with. The process went very smoothly. I am happy with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lied about the value of the car intentionally to get a
Lied about the value of the car intentionally to get a better deal and scam the customer.
Lied about the value of the car intentionally to get a
Lied about the value of the car intentionally to get a better deal and scam the customer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lied about the value of my trade in in an attempt to scam
Lied about the value of my trade in in an attempt to scam me. Not a trustworthy dealership at all. Anyone that is reviewing it opposite of this like being taken advantage of.
Lied about the value of my trade in in an attempt to scam
Lied about the value of my trade in in an attempt to scam me. Not a trustworthy dealership at all. Anyone that is reviewing it opposite of this like being taken advantage of.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Zain was very helpful and advocated for a simple and
Zain was very helpful and advocated for a simple and straight forward transaction. We went above and beyond to make sure I was happy at every step and I appreciate it very much.
Zain was very helpful and advocated for a simple and
Zain was very helpful and advocated for a simple and straight forward transaction. We went above and beyond to make sure I was happy at every step and I appreciate it very much.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re so glad to hear that Zain made the process simple, straightforward, and enjoyable for you. Our goal is always to go above and beyond to ensure our guests are happy every step of the way, and it’s wonderful to know we delivered that for you. We truly appreciate your feedback and look forward to serving you again in the future!
My much loved Audi Q5 (purchased elsewhere) decided the
My much loved Audi Q5 (purchased elsewhere) decided the feelings weren’t mutual in a very abrupt, inconvenient and expensive way. Zain (sales) tolerated me for an entire week, including multiple visits to the dealership based on my hectic schedule. Both he and London (F&I) listened to what my car “life plan” had been and balanced it with their expertise to find the best resolution moving forward - for me. I can’t highlight that point enough. Long story short: I came in with a fun, fast Audi and left with a used Hyundai Elantra… and I was smiling.
My much loved Audi Q5 (purchased elsewhere) decided the
My much loved Audi Q5 (purchased elsewhere) decided the feelings weren’t mutual in a very abrupt, inconvenient and expensive way. Zain (sales) tolerated me for an entire week, including multiple visits to the dealership based on my hectic schedule. Both he and London (F&I) listened to what my car “life plan” had been and balanced it with their expertise to find the best resolution moving forward - for me. I can’t highlight that point enough. Long story short: I came in with a fun, fast Audi and left with a used Hyundai Elantra… and I was smiling.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your story with us! We know it’s never easy when a vehicle gives out unexpectedly, but we’re so glad Zain and London were able to listen, understand your needs, and help you find the best solution moving forward. It means a lot that even after a tough start, you were able to leave smiling in your new Elantra. We appreciate your trust and look forward to being here for you whenever you need us!
We were referred by a friend to come get our Audi and
We were referred by a friend to come get our Audi and Jose and Zain and Rehmon and the team were excellent, easy to work with and very trustworthy. made the process super easy and very happy with the purchase. Zain was very helpful even after the purchase. McGrath Audi is not far from the north shore. i recommend coming here and seeing Zain for your next car.
We were referred by a friend to come get our Audi and
We were referred by a friend to come get our Audi and Jose and Zain and Rehmon and the team were excellent, easy to work with and very trustworthy. made the process super easy and very happy with the purchase. Zain was very helpful even after the purchase. McGrath Audi is not far from the north shore. i recommend coming here and seeing Zain for your next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jose, Zain, Rehmon, and the rest of our team were able to make the process smooth and enjoyable for you. It’s great to know Zain continued to be helpful even after your purchase — that’s the kind of care we strive to provide. We truly appreciate your recommendation and look forward to welcoming you back whenever you need us. Enjoy your new Audi!
Overall, I do recommend this dealership, and I love my
Overall, I do recommend this dealership, and I love my SUV. But I did have some ups and downs before and after my purchase. I really wish my sales rep, Zane, had taken more time to give me a proper “how-to” and walk me through the features of my car. The process felt more focused on the test drive and whether I liked how it drove, rather than helping me understand what all the buttons and features do. I’ve had to rely on TikTok to figure out certain things, but it would have been nice to go over them in person. I also live far away and made the trip 3–4 days in a row, so it would have meant a lot to make the most of the time I was there. When I picked up the car, I was simply handed my keys and Zane walked away—no photo, no final walk-around, no RED BOW :/. The car had some sticky residue that needed to be cleaned, so he took it back briefly, but after that, I didn’t see him again. I still have a lot of questions about my SUV, but with the distance, it’s not easy to come back. For example, why is there no spare tire? Overall, I’m happy with my purchase, but I truly wish the delivery experience and feature explanation had been more thorough.
Overall, I do recommend this dealership, and I love my
Overall, I do recommend this dealership, and I love my SUV. But I did have some ups and downs before and after my purchase. I really wish my sales rep, Zane, had taken more time to give me a proper “how-to” and walk me through the features of my car. The process felt more focused on the test drive and whether I liked how it drove, rather than helping me understand what all the buttons and features do. I’ve had to rely on TikTok to figure out certain things, but it would have been nice to go over them in person. I also live far away and made the trip 3–4 days in a row, so it would have meant a lot to make the most of the time I was there. When I picked up the car, I was simply handed my keys and Zane walked away—no photo, no final walk-around, no RED BOW :/. The car had some sticky residue that needed to be cleaned, so he took it back briefly, but after that, I didn’t see him again. I still have a lot of questions about my SUV, but with the distance, it’s not easy to come back. For example, why is there no spare tire? Overall, I’m happy with my purchase, but I truly wish the delivery experience and feature explanation had been more thorough.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share such detailed feedback. We’re glad to hear that you love your SUV and that you would recommend our dealership, but we also want to sincerely apologize that parts of your experience fell short of expectations. The delivery process and a thorough walk-through of features are very important, and we regret that we didn’t provide the level of care and detail you deserved—especially given the extra effort you made traveling back and forth. Your comments have been shared with our team so we can improve the delivery experience for future guests. In the meantime, if you still have questions about your vehicle’s features, please don’t hesitate to reach out—we’d be more than happy to set up a time (virtually or by phone) to walk through everything with you. We truly appreciate your honest review and are glad that, despite the bumps, you’re enjoying your SUV. Thank you again for choosing us, and we look forward to the opportunity to better serve you in the future.
Wow!
Wow! I went to Morton Grove Audi today, and had the best experience. Zain worked with me every step of the way, and Josh “London” took care of my finances to make sure I left feeling safe and secure. They were both kind, helpful, and genuinely great guys. They both took so much time to get to know me and my needs. They answered every question I had, and made sure I left a happy customer! Best day ever!
Wow!
Wow! I went to Morton Grove Audi today, and had the best experience. Zain worked with me every step of the way, and Josh “London” took care of my finances to make sure I left feeling safe and secure. They were both kind, helpful, and genuinely great guys. They both took so much time to get to know me and my needs. They answered every question I had, and made sure I left a happy customer! Best day ever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow – thank you for such an amazing review! We’re thrilled to hear that Zain and Josh (“London”) made your visit such a great experience. Taking the time to understand your needs and making sure you feel confident and cared for is exactly what we aim for, and it’s wonderful to know you left happy. We truly appreciate your kind words and look forward to seeing you again down the road. Enjoy your new Audi!
We had a wonderful experience at Audi McGrath.
We had a wonderful experience at Audi McGrath. Zain made it super easy. He made us feel like family shared his family memories with us. Im extremely happy with our experience here. Keep doing a great job Audi Morton Grove.
We had a wonderful experience at Audi McGrath.
We had a wonderful experience at Audi McGrath. Zain made it super easy. He made us feel like family shared his family memories with us. Im extremely happy with our experience here. Keep doing a great job Audi Morton Grove.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We’re thrilled to hear that Zain made the process so easy and welcoming, and that he made you feel like part of the family. That’s exactly the kind of atmosphere we strive to create. We truly appreciate your kind words and look forward to welcoming you back to Audi Morton Grove in the future!