Reviews
Overall, I do recommend this dealership, and I love my
Overall, I do recommend this dealership, and I love my SUV. But I did have some ups and downs before and after my purchase. I really wish my sales rep, Zane, had taken more time to give me a proper “how-to” and walk me through the features of my car. The process felt more focused on the test drive and whether I liked how it drove, rather than helping me understand what all the buttons and features do. I’ve had to rely on TikTok to figure out certain things, but it would have been nice to go over them in person. I also live far away and made the trip 3–4 days in a row, so it would have meant a lot to make the most of the time I was there. When I picked up the car, I was simply handed my keys and Zane walked away—no photo, no final walk-around, no RED BOW :/. The car had some sticky residue that needed to be cleaned, so he took it back briefly, but after that, I didn’t see him again. I still have a lot of questions about my SUV, but with the distance, it’s not easy to come back. For example, why is there no spare tire? Overall, I’m happy with my purchase, but I truly wish the delivery experience and feature explanation had been more thorough.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Wow!
Wow! I went to Morton Grove Audi today, and had the best experience. Zain worked with me every step of the way, and Josh “London” took care of my finances to make sure I left feeling safe and secure. They were both kind, helpful, and genuinely great guys. They both took so much time to get to know me and my needs. They answered every question I had, and made sure I left a happy customer! Best day ever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledgeable, professional, understanding, and most
Knowledgeable, professional, understanding, and most supportive. The dealership owner “Chris” has built a great team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a wonderful experience at Audi McGrath.
We had a wonderful experience at Audi McGrath. Zain made it super easy. He made us feel like family shared his family memories with us. Im extremely happy with our experience here. Keep doing a great job Audi Morton Grove.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are super pleased with the salesperson Zain here at
We are super pleased with the salesperson Zain here at Audi Morton Grove. He was extremely professional knowledgeable and super friendly and easy to work with. He went above and beyond to make this super easy. We purchased our first Audi here because of him. By the end of the transaction and being in communication for the 3rd time we are extremely happy with our overall experience here. Keep doing the great job Zain and team Audi Morton Grove.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really enjoyed working with Zain in purchasing our
I really enjoyed working with Zain in purchasing our Toyota Land Cruiser. He was personable, professional, knowledgeable and fair. I appreciated his approach and would highly recommend working with him and Audi Morton Grove
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
White glove service, very friendly staff, and our
White glove service, very friendly staff, and our experience was that they want to accommodate you as much as they realistically can. They push for you to finance through them and opt for the additional warranties, but I don't think that's very different from most other dealerships.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This was my first car purchase, and I couldn’t have asked
This was my first car purchase, and I couldn’t have asked for a better experience. Zain was incredibly knowledgeable and took the time to explain everything in a way that made me feel comfortable throughout the process. He listened to what I needed and helped me find the car that was the best fit for me. His great customer service didn’t stop after the sale - he followed up afterward to make sure I was happy with my purchase. I truly appreciated his professionalism and care. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zain was amazing and helpful, we really enjoyed the
Zain was amazing and helpful, we really enjoyed the experience and he made everything smooth and esay
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great overall experience.
Great overall experience. Great contact leading up to the purchase and a very simple experience at the dealership
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car