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Meet Zain Mirza

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Audi Brand Specialist
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DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 5 years
Dealership experience 5 years

Reviews

Overall, I do recommend this dealership, and I love my

Overall, I do recommend this dealership, and I love my SUV. But I did have some ups and downs before and after my purchase. I really wish my sales rep, Zane, had taken more time to give me a proper “how-to” and walk me through the features of my car. The process felt more focused on the test drive and whether I liked how it drove, rather than helping me understand what all the buttons and features do. I’ve had to rely on TikTok to figure out certain things, but it would have been nice to go over them in person. I also live far away and made the trip 3–4 days in a row, so it would have meant a lot to make the most of the time I was there. When I picked up the car, I was simply handed my keys and Zane walked away—no photo, no final walk-around, no RED BOW :/. The car had some sticky residue that needed to be cleaned, so he took it back briefly, but after that, I didn’t see him again. I still have a lot of questions about my SUV, but with the distance, it’s not easy to come back. For example, why is there no spare tire? Overall, I’m happy with my purchase, but I truly wish the delivery experience and feature explanation had been more thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wow!

Wow! I went to Morton Grove Audi today, and had the best experience. Zain worked with me every step of the way, and Josh “London” took care of my finances to make sure I left feeling safe and secure. They were both kind, helpful, and genuinely great guys. They both took so much time to get to know me and my needs. They answered every question I had, and made sure I left a happy customer! Best day ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Knowledgeable, professional, understanding, and most

Knowledgeable, professional, understanding, and most supportive. The dealership owner “Chris” has built a great team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a wonderful experience at Audi McGrath.

We had a wonderful experience at Audi McGrath. Zain made it super easy. He made us feel like family shared his family memories with us. Im extremely happy with our experience here. Keep doing a great job Audi Morton Grove.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are super pleased with the salesperson Zain here at

We are super pleased with the salesperson Zain here at Audi Morton Grove. He was extremely professional knowledgeable and super friendly and easy to work with. He went above and beyond to make this super easy. We purchased our first Audi here because of him. By the end of the transaction and being in communication for the 3rd time we are extremely happy with our overall experience here. Keep doing the great job Zain and team Audi Morton Grove.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really enjoyed working with Zain in purchasing our

I really enjoyed working with Zain in purchasing our Toyota Land Cruiser. He was personable, professional, knowledgeable and fair. I appreciated his approach and would highly recommend working with him and Audi Morton Grove

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

White glove service, very friendly staff, and our

White glove service, very friendly staff, and our experience was that they want to accommodate you as much as they realistically can. They push for you to finance through them and opt for the additional warranties, but I don't think that's very different from most other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my first car purchase, and I couldn’t have asked

This was my first car purchase, and I couldn’t have asked for a better experience. Zain was incredibly knowledgeable and took the time to explain everything in a way that made me feel comfortable throughout the process. He listened to what I needed and helped me find the car that was the best fit for me. His great customer service didn’t stop after the sale - he followed up afterward to make sure I was happy with my purchase. I truly appreciated his professionalism and care. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Zain was amazing and helpful, we really enjoyed the

Zain was amazing and helpful, we really enjoyed the experience and he made everything smooth and esay

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great overall experience.

Great overall experience. Great contact leading up to the purchase and a very simple experience at the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.