Reviews
Excellent, nice attentive interested in customer needs.
Excellent, nice attentive interested in customer needs. Great customer service and knowledgeable of product and service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Doris, we're delighted to hear you had a great experience with our team at Greenway Mazda! Thanks for the kind words and support.
I really enjoyed working Chris.
I really enjoyed working Chris. He was very informative. I really liked the videos I recieved of the issues with the car. d
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clayton, we're glad to hear Chris provided you with informative service and helpful videos at Greenway Mazda. Thanks for the feedback!
Just bought our 4th vehicle from Greenway Mazda, we
Just bought our 4th vehicle from Greenway Mazda, we wouldn't go anywhere else. Consistently good service in the 10+ years we've been doing business with them. This time was no different, we left with a wonderful new car and satisfied with the whole experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Greenway Mazda over the years! We're delighted to hear that our consistent service and your latest experience met expectations. Enjoy your new car, and we look forward to serving you again!
Amazing Service Julius Wells was professional, friendly
Amazing Service Julius Wells was professional, friendly and took him time. Highly recommend this place for a new vehicle and service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Laura, thanks for the glowing review! We're delighted to hear Julius provided such excellent service at Greenway Mazda. Enjoy your new vehicle!
I would love say that my entire experience has been
I would love say that my entire experience has been positive but it unfortunately has not been. The only positive experience I have had is my awesome sales guy Aazan who tried really hard to make sure I was getting what I deserved, but unfortunately it was the back staff who wrong me. I purchased originally a certified pre owned 2023 cx 30 carbon edition with a little over 3k miles on it on 5/30/2024. When I test drove the AC didn’t work but I liked the car so much they were willing to fix it. After checking it I was told it was ready the next day I started to drive home and I was maybe 15 minutes into my drive air full blast and I was sweating in the car so I called and was told to bring it back. I hung around the dealership in service for maybe 2 hours before being told that there was a valve that needed replaced the and it was ordered and would be here and ready the following day Saturday. Saturday rolls around and I called in the morning and gave them info and I was told it wouldn’t be ready until Monday. Eventually it was a miscommunication that the other service person got me confused with someone else and it was good to go. The Sunday after picking it up I got an error of “in network error” I researched and found it to be a fuse issue that is fairly common even though service said it just needed an update. Then I had an issue with the front and back sensor, the automatic lights and windshield sensors. The car was literally acting possessed. Windshield wipers going like crazy and headlights wouldn’t turn on so I had to drive home at night in the dark without lights and fortunately I didn’t get stopped or a ticket for it. I went to the dealership 6/13 and demanded either a new car for the same price, same car used similar mileage same price, or cancel sale altogether and someone else gets my business. They put me in a 2024 version and I was told my entire previous car would be paid off and I was set to go. Come to find out later on that they only paid off the “trade amount” and the negative equity was financed into my next purchase and my $5,000 down payment no where to be seen. Moral of the story. These guys are scammers and are not afraid to do what they want. They took advantage of me and I am extremely disappointed in management and the finance manager. I have tried to email and text them and the most I got was “I will get back to you Monday when I am not busy” I would much rather take my business elsewhere where I will not be scammed out of a car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Your experience is deeply concerning to read, Camille. We strive for transparency and customer satisfaction, so it's disappointing that we fell short in your case. I apologize for any miscommunication or inconvenience caused during your purchase process. Please reach out directly so we can address these issues and work towards a resolution together. Thank you, Jose Martinez - General Sales Manager - 281-562-8706
I bought my car here and wouldn't take it anywhere else
I bought my car here and wouldn't take it anywhere else for service. They are professional, efficient and keep me updated on progress. I trust them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're glad to hear that our Greenway Mazda team has earned your trust and keeps you well-informed. We look forward to continuing to serve you!
LA ATENCIÓN DEL VENDEDOR FUE MUY AMABLE Y TRATÓ DE
LA ATENCIÓN DEL VENDEDOR FUE MUY AMABLE Y TRATÓ DE AYUDARME EN TODO MOMENTO Y ME EXPLICÓ TODO LO QUE YO NECESITABA. POR ESO LE DOY UN 10.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por compartir su experiencia! Nos alegra saber que ha recibido una atención amable y útil en Greenway Mazda. Apreciamos mucho sus palabras positivas, esperamos verle de nuevo pronto!
Greenway Mazda helped me understand my car service report
Greenway Mazda helped me understand my car service report and what had happened with my vehicle in regards to the malfunction and battery issues, Christopher and the service team Helped me tremendously.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Christopher and the Greenway Mazda service team were able to assist you with your car's issues. Thanks for sharing your positive experience!
Great service.
Great service. No pressure. Spent the time to make me really happy with my car. And then went the extra mile when I realized I needed to buy some floor mats.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cameron, we're delighted to hear you had a great experience at Greenway Mazda! Thanks for sharing your positive feedback and enjoy those new floor mats!
The service was good and fast.
The service was good and fast. The staff was friendly and answered my questions well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yang, we're delighted to hear that you had a positive service experience! Our Greenway Mazda team is dedicated to providing efficient service.