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Auto Action

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (243 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–5:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tyler was amazing guy made me wanna take home all the

Tyler was amazing guy made me wanna take home all the cars on the lot but I’m glad I came here guys are amazing made me feel like I’ve been knowing them for years and glad my family can enjoy this car from you guys and hope to take another one off of your guys hands soon. Thank you guys for the opportunity to get a car and will tell others.

Tyler was amazing guy made me wanna take home all the

Tyler was amazing guy made me wanna take home all the cars on the lot but I’m glad I came here guys are amazing made me feel like I’ve been knowing them for years and glad my family can enjoy this car from you guys and hope to take another one off of your guys hands soon. Thank you guys for the opportunity to get a car and will tell others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Tyler and Tony helped with the processing went over and

Tyler and Tony helped with the processing went over and above to get us in the car we loved. We are beyond happy !

Tyler and Tony helped with the processing went over and

Tyler and Tony helped with the processing went over and above to get us in the car we loved. We are beyond happy !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Tyler is awesome!

Tyler is awesome! Thanks Tyler and Coop for the amazing experience buying my first car. -Tom

Tyler is awesome!

Tyler is awesome! Thanks Tyler and Coop for the amazing experience buying my first car. -Tom

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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As a single mother, I was skeptical about Buy Here, Pay

As a single mother, I was skeptical about Buy Here, Pay Here dealers, but honestly, this was the easiest car-buying experience I’ve ever had. Tyler was an amazing salesman—super knowledgeable and friendly without being pushy. Coop, the store manager, was also great and made sure everything went perfectly with the paperwork. I love my new ride and definitely recommend this team!

As a single mother, I was skeptical about Buy Here, Pay

As a single mother, I was skeptical about Buy Here, Pay Here dealers, but honestly, this was the easiest car-buying experience I’ve ever had. Tyler was an amazing salesman—super knowledgeable and friendly without being pushy. Coop, the store manager, was also great and made sure everything went perfectly with the paperwork. I love my new ride and definitely recommend this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Approved me as a first time buyer and gave me the best

Approved me as a first time buyer and gave me the best deals and discounts

Approved me as a first time buyer and gave me the best

Approved me as a first time buyer and gave me the best deals and discounts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYER BEWARE PLEASE

auto action sold me a car last Saturday they power washed to conceal evidence of it being flooded, wires were chewed by rodents, and they cleared all of the codes to hide whatever other issues the car has. The salesmen, Ivan and John said things to me like "the car runs doesn't it and "you have a bad credit". it's a terrible feeling to be taken advantage of and to have your safety put at risk just so a sale can be made. shame on you.

BUYER BEWARE PLEASE

auto action sold me a car last Saturday they power washed to conceal evidence of it being flooded, wires were chewed by rodents, and they cleared all of the codes to hide whatever other issues the car has. The salesmen, Ivan and John said things to me like "the car runs doesn't it and "you have a bad credit". it's a terrible feeling to be taken advantage of and to have your safety put at risk just so a sale can be made. shame on you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Said yes to the car!

Amazing help. Yes long wait but they were able to help my best friend get into something that she really liked!! Super friendly and very helpful!

Said yes to the car!

Amazing help. Yes long wait but they were able to help my best friend get into something that she really liked!! Super friendly and very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Service

They were fantastic after the terrible ordeal that I had happened on 2/20/23. It was so nice to go to a place and have people be kind to you and treat you like a human and not a number or profit.

Amazing Service

They were fantastic after the terrible ordeal that I had happened on 2/20/23. It was so nice to go to a place and have people be kind to you and treat you like a human and not a number or profit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do Your Research First

My initial review was awesome as the sales people were wonderful at action Auto, and then the problems started 1 week after I purchased the car. I brought a vehicle on 1/13/23 from the Glendale location. On 1/21/23- 8 days later the car started shaking, the Stabilitrack and check engine light came on. I texted the salesman who sold me the car and he told me that the repair shop will call me on Monday, 1/23/23, which they did. They told me that I could not bring the car into the shop until 2/6/23, wow! I attempted to drive it today, 1/25/23 and got about 2 blocks from my home and the car shut off, with the Stabilitrack light coming on. Thank goodness that It was able to crank up and be driven home. I put $1800 down on the car and expected to receive a reliable used car. I haven’t had the car for 2 weeks and cannot drive it out of fear of it breaking down while in transit. I have a daughter that I transport back and forth to school and I have no idea what I am going to do. I’ve never brought a car from a Buy Here Pay here location and I never will again. There is no way that after purchasing a car a week and a half ago there should be car issues within the first week. I feel like I have been taken advantage of and now I am stuck with a bad deal. Did I mention that I have not made my first car payment because this is how new this deal is! I am contacting the BBB to see what options I have. I’m angry because I chose them to do business with. I could have went to another dealership, but I didn’t and now I feel like I got the worst deal of my life! I wish that I would have read the reviews prior to purchasing my car from there. I am heartbroken and in tears at this point! Sincerely, 12 Day Car Victim

Do Your Research First

My initial review was awesome as the sales people were wonderful at action Auto, and then the problems started 1 week after I purchased the car. I brought a vehicle on 1/13/23 from the Glendale location. On 1/21/23- 8 days later the car started shaking, the Stabilitrack and check engine light came on. I texted the salesman who sold me the car and he told me that the repair shop will call me on Monday, 1/23/23, which they did. They told me that I could not bring the car into the shop until 2/6/23, wow! I attempted to drive it today, 1/25/23 and got about 2 blocks from my home and the car shut off, with the Stabilitrack light coming on. Thank goodness that It was able to crank up and be driven home. I put $1800 down on the car and expected to receive a reliable used car. I haven’t had the car for 2 weeks and cannot drive it out of fear of it breaking down while in transit. I have a daughter that I transport back and forth to school and I have no idea what I am going to do. I’ve never brought a car from a Buy Here Pay here location and I never will again. There is no way that after purchasing a car a week and a half ago there should be car issues within the first week. I feel like I have been taken advantage of and now I am stuck with a bad deal. Did I mention that I have not made my first car payment because this is how new this deal is! I am contacting the BBB to see what options I have. I’m angry because I chose them to do business with. I could have went to another dealership, but I didn’t and now I feel like I got the worst deal of my life! I wish that I would have read the reviews prior to purchasing my car from there. I am heartbroken and in tears at this point! Sincerely, 12 Day Car Victim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I just wasn’t contacted or sent any information in

I just wasn’t contacted or sent any information in response to my request whatsoever

I just wasn’t contacted or sent any information in

I just wasn’t contacted or sent any information in response to my request whatsoever

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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