Reviews
Write a reviewMrs. Smith
I forgot my sales guy name. However he was awesome. I will definitely recommend Kia to my friends and family.
Old car stolen
Peter listened to us about the amount we wanted to pay monthly for a vehicle. My wife is disabled so she has certain requirements to make it easy to get in & out of a vehicle for her and Peter allowed her to test the vehicle before I even test drove it. I work a lot so he even was patient about when we could come in to fill out the paperwork.
I felt welcomed. Blair and Charles were patient.
I felt that the explanation of leasing was explained until I totally understood and that they wouldn't let me sign until I did. Blair was so patient explaining the bells and whistles. I will be back for some re-teaching. Not Blair's fault. There is so much and such a difference from my old car.
Fantastic customer service
We were highly satisfied with our recent purchase of a new Kia Cadenza at Bergstrom Kia. A young salesman, JP Reed, assisted us, and did a fantastic job.
LUV BERGSTROM KIA
My only negative thing about my Kia Sorento was waiting so long to buy it. I LOVE IT!!!
Shopping for a used car - bought a new 1 instead!
I went in to Bergstrom really on a whim. I'd been shopping (primarily online) for a Soul. I live in Green Bay and was in Appleton to have lunch with friends, and decided to look at a Kia dealership. I was greeted right away by a salesperson (Mo), who was friendly, helpful, and answered all my questions. He first showed me a new 2016 Soul, and though I looked at several others, I was taken with the 2016 right away. Although I was determined NOT to buy a car that day, I did leave with it. The visit did take considerably longer than I would have expected. There were some issues with the financing documents (the finance person was new), and I was never shown all of the financing options Mo told me I would see. I have some experience in the finance industry, so I was able to do the math myself to determine I was getting the best option. I felt the sales manager (I believe his name was Kevin) was a little pushier than I would prefer, but that's just personal preference really. All in all, it was a good experience, and so far I LOVE the car!
Excellent Salesman--Shawn Burnach
I had an amazing experience with Shawn Burnach--he took the time to figure out my budget, wants and needs and was able to help me choose the best vehicle for me and my family. I decided to go with a 2017 Kia Sportage and a lease was the best option for me which I've never had a salesman ever mention a lease. Thank you Shawn and the rest of the team at Bergstrom Kia--I've already sent a few people Shawn's way and will continue to do so. ?
Outstanding customer service
Best experience with buying a car I've ever had. Salesman was very attentive and answered all of my questions - typically emailed to him - in a vey timely manner. Friendly, professional. I would highly recommend Bergstrom