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University Mitsubishi - FL

(497 reviews)
Visit University Mitsubishi - FL
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 10:00am–7:00pm Closed

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New (954) 903-4178 (954) 903-4178
Used (954) 376-7823 (954) 376-7823
Service (954) 903-4955 (954) 903-4955

Inventory

See all 98 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2015.
Our goal at University Mitsubishi is to give our consumers a chance to see all that the Mitsubishi Motors brand has to offer. On the dealership lot we have a collection of new Mitsubishi and pre-owned Mitsubishi vehicles all in wonderful condition.

It's as easy as 1-2-3. Find a vehicle you like get a quote and be on your way to driving home in a new car truck van or SUV you'll love. For those looking to buy or lease we have a team that can help you set up an auto financing plan that meets your financial needs.
We'll Treat You Right

Service center

Phone number (954) 903-4955

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Mitsubishi - FL from DealerRater.

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This dealership and their staff deserve the rep that car

This dealership and their staff deserve the rep that car salesmen have! I inquired about a vehicle and was told it was available. Verified again when I was ready to make a trip there and when I arrived was informed the car was sold a week ago but would I be interested in looking at other used cars. I was so disappointed but not surprised. The attitude is obviously say anything to get the client in the door then sell them. I am convinced that they place vehicles online to peak interest and as of this written review the vehicle is still listed on their and the Carfax site. Wrote that manager and received a lame response that was obviously a form letter! Dishonest, lack of INTEGRITY and deserving of a lousy reputation!!!

This dealership and their staff deserve the rep that car

This dealership and their staff deserve the rep that car salesmen have! I inquired about a vehicle and was told it was available. Verified again when I was ready to make a trip there and when I arrived was informed the car was sold a week ago but would I be interested in looking at other used cars. I was so disappointed but not surprised. The attitude is obviously say anything to get the client in the door then sell them. I am convinced that they place vehicles online to peak interest and as of this written review the vehicle is still listed on their and the Carfax site. Wrote that manager and received a lame response that was obviously a form letter! Dishonest, lack of INTEGRITY and deserving of a lousy reputation!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Roy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@universitymitsubishi.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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Dear Mitsubishi University, I am writing to formally

Dear Mitsubishi University, I am writing to formally express my dissatisfaction with the service provided and, more importantly, with the ongoing malfunction of the infotainment system in my vehicle Mitsubishi Outlander 2.5L - 2023. The system keeps turning on and off repeatedly at random times, which not only affects usability but also poses a safety concern while driving. When I brought the vehicle in for service, the service manager (Mr. Frank Gonzalez) confirmed that this issue is affecting multiple customers, but also stated that there is no estimated timeline for a fix — and worse, no certainty that it will be resolved at all. I find this response completely unacceptable, especially from a brand known for quality and reliability. As a customer, I expect a more responsible approach and a clear plan to address the issue. Therefore, I respectfully request the following: 1. That a formal complaint be submitted to the manufacturer regarding this issue; 2. That I be informed of any estimated timeframe for a definitive solution; 3. That, if a timely resolution is not possible, alternative compensation or support options be offered. I look forward to your prompt response. If I do not receive a satisfactory resolution, I will escalate this matter to consumer protection agencies. Sincerely, Viviane Lentini Phone Number: 689-234-3609 E-mail: Viviane.lentini@gmail.com

Dear Mitsubishi University, I am writing to formally

Dear Mitsubishi University, I am writing to formally express my dissatisfaction with the service provided and, more importantly, with the ongoing malfunction of the infotainment system in my vehicle Mitsubishi Outlander 2.5L - 2023. The system keeps turning on and off repeatedly at random times, which not only affects usability but also poses a safety concern while driving. When I brought the vehicle in for service, the service manager (Mr. Frank Gonzalez) confirmed that this issue is affecting multiple customers, but also stated that there is no estimated timeline for a fix — and worse, no certainty that it will be resolved at all. I find this response completely unacceptable, especially from a brand known for quality and reliability. As a customer, I expect a more responsible approach and a clear plan to address the issue. Therefore, I respectfully request the following: 1. That a formal complaint be submitted to the manufacturer regarding this issue; 2. That I be informed of any estimated timeframe for a definitive solution; 3. That, if a timely resolution is not possible, alternative compensation or support options be offered. I look forward to your prompt response. If I do not receive a satisfactory resolution, I will escalate this matter to consumer protection agencies. Sincerely, Viviane Lentini Phone Number: 689-234-3609 E-mail: Viviane.lentini@gmail.com

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

The dealership confirmed that this is a manufacturer issue and engineers are currently working on a fix. Viviane stated that she was satisfied and will remove the review once the software update is available.

Consumer response

Dear Mitsubishi University, I would like to clarify that at no point did I state that I was satisfied with the current situation, nor did I agree to remove my review upon the release of a future software update. On the contrary, I remain extremely dissatisfied with how this issue has been handled so far. It is important to accurately reflect my position, as I believe miscommunication like this only adds to the frustration. I expect a more transparent and effective resolution moving forward, and I would appreciate being kept informed with accurate updates from now on. Thank you Viviane

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Bait and switch dealership.

Bait and switch dealership. Put your fees upfront and be transparent. People don’t have time for games.

Bait and switch dealership.

Bait and switch dealership. Put your fees upfront and be transparent. People don’t have time for games.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I am from Montreal Canada.

I am from Montreal Canada. The person was polite, smile and answer to my questions. Thanks

I am from Montreal Canada.

I am from Montreal Canada. The person was polite, smile and answer to my questions. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service was excellent, and I got out on the promised

The service was excellent, and I got out on the promised time, I did not have to wait for a long time.

The service was excellent, and I got out on the promised

The service was excellent, and I got out on the promised time, I did not have to wait for a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Nice it was very nice.

Nice it was very nice. The work was done properly and the attendance were very professional and courteous and helpful. The staff was caring also.

Nice it was very nice.

Nice it was very nice. The work was done properly and the attendance were very professional and courteous and helpful. The staff was caring also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Everything was great, the service department did an

Everything was great, the service department did an amazing job taking care of my car. I truly appreciate the wonderful service.

Everything was great, the service department did an

Everything was great, the service department did an amazing job taking care of my car. I truly appreciate the wonderful service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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People were nice.

People were nice. Not ready to make any deals with us. When they are ready to make a deal, I might purchase.

People were nice.

People were nice. Not ready to make any deals with us. When they are ready to make a deal, I might purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I had a great experience today at the Mitsubishi service

I had a great experience today at the Mitsubishi service the service manager was great with my appointment everything went smoothly

I had a great experience today at the Mitsubishi service

I had a great experience today at the Mitsubishi service the service manager was great with my appointment everything went smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Excellent service.

Excellent service. Laura was wonderful and professional. I never go to any Mitsubishi Center. Thanks Guys

Excellent service.

Excellent service. Laura was wonderful and professional. I never go to any Mitsubishi Center. Thanks Guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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