Reviews
Excellent place to buy quality cars that suit your needs
Excellent place to buy quality cars that suit your needs and your finances. Good, well-oriented personnel to deal with. Accommodating and willing to help you
Excellent place to buy quality cars that suit your needs
Excellent place to buy quality cars that suit your needs and your finances. Good, well-oriented personnel to deal with. Accommodating and willing to help you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diego and Randy and Hasiel were excellent to work with.
Diego and Randy and Hasiel were excellent to work with. Clear explanations and helped to fit the purchases into a very hard budget number. Only star missing is due to the required LoJack and window etching, but they made the numbers work, which is the ultimate bottom line. Would def recommend them
Diego and Randy and Hasiel were excellent to work with.
Diego and Randy and Hasiel were excellent to work with. Clear explanations and helped to fit the purchases into a very hard budget number. Only star missing is due to the required LoJack and window etching, but they made the numbers work, which is the ultimate bottom line. Would def recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
I drove 3 hours to purchase a 2015 Mercedes E550.
I drove 3 hours to purchase a 2015 Mercedes E550. The price was not what was posted on their website ($4000 more), car had smoke coming from the engine compartment, convertible top was damaged, both engine air intake pipes were ripped, and driver's side rear fender had minor damage. Rather than offer to repair these issues they insisted they were minor issues and really didn't affect the value of the car since it only had 38k miles. Carfax showed very little maintenance down over the life of the car, plus the car was very dirty (exterior). The salespeople were very pushy and new nothing about the car operations- couldn't put the top down, couldn't release the hood, or operated the touch screen. Would not recommend them for used cars.
I drove 3 hours to purchase a 2015 Mercedes E550.
I drove 3 hours to purchase a 2015 Mercedes E550. The price was not what was posted on their website ($4000 more), car had smoke coming from the engine compartment, convertible top was damaged, both engine air intake pipes were ripped, and driver's side rear fender had minor damage. Rather than offer to repair these issues they insisted they were minor issues and really didn't affect the value of the car since it only had 38k miles. Carfax showed very little maintenance down over the life of the car, plus the car was very dirty (exterior). The salespeople were very pushy and new nothing about the car operations- couldn't put the top down, couldn't release the hood, or operated the touch screen. Would not recommend them for used cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We value and appreciate your business, Rick. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.
DO NOT BUY A VEHICLE HERE!
DO NOT BUY A VEHICLE HERE! Diego, the salesperson, is not to be trusted. Absolute bait and switch - we came to see a specific vehicle with a specific price. We were presented with a price sheet where that price was 60% higher than online. Diego said the price on the website is a marketing price and it doesn't have any connection to the correct pricing! When we inquired further the noticed that "ah this is a different car" and gave us a slightly reduced price. The thing is, the VIN was the same on both sheets and they clearly tried to bait us! The fees added were completely unreasonable as well, we got a car somewhere else where the fees were 80% lower. They keep sending me emails even after I opted out.
DO NOT BUY A VEHICLE HERE!
DO NOT BUY A VEHICLE HERE! Diego, the salesperson, is not to be trusted. Absolute bait and switch - we came to see a specific vehicle with a specific price. We were presented with a price sheet where that price was 60% higher than online. Diego said the price on the website is a marketing price and it doesn't have any connection to the correct pricing! When we inquired further the noticed that "ah this is a different car" and gave us a slightly reduced price. The thing is, the VIN was the same on both sheets and they clearly tried to bait us! The fees added were completely unreasonable as well, we got a car somewhere else where the fees were 80% lower. They keep sending me emails even after I opted out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Josh. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@universitymitsubishi.com. We hope to hear back from you soon.
If I could give a zero star I would have.
If I could give a zero star I would have. I went there, spent 3 hours, afterwards they added an extra 8 000 on the car. On top of that, reps called me countless times trying to make me understand that I was missing the deal of a lifetime. Sorry, not going to get scam buy reps trying to make extra money on commission.
If I could give a zero star I would have.
If I could give a zero star I would have. I went there, spent 3 hours, afterwards they added an extra 8 000 on the car. On top of that, reps called me countless times trying to make me understand that I was missing the deal of a lifetime. Sorry, not going to get scam buy reps trying to make extra money on commission.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
"Palix28" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@universitymitsubishi.com or respond directly to this message with the requested information. We hope to hear back from you soon.
It was like pulling teeth to get an out the door price,
It was like pulling teeth to get an out the door price, then once finally received lots of added extra fees. Make sure you get pricing well before visiting! Buyer beware…
It was like pulling teeth to get an out the door price,
It was like pulling teeth to get an out the door price, then once finally received lots of added extra fees. Make sure you get pricing well before visiting! Buyer beware…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate the anonymity that Cars.com offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@universitymitsubishi.com. We hope to hear back from you soon.
This dealership and their staff deserve the rep that car
This dealership and their staff deserve the rep that car salesmen have! I inquired about a vehicle and was told it was available. Verified again when I was ready to make a trip there and when I arrived was informed the car was sold a week ago but would I be interested in looking at other used cars. I was so disappointed but not surprised. The attitude is obviously say anything to get the client in the door then sell them. I am convinced that they place vehicles online to peak interest and as of this written review the vehicle is still listed on their and the Carfax site. Wrote that manager and received a lame response that was obviously a form letter! Dishonest, lack of INTEGRITY and deserving of a lousy reputation!!!
This dealership and their staff deserve the rep that car
This dealership and their staff deserve the rep that car salesmen have! I inquired about a vehicle and was told it was available. Verified again when I was ready to make a trip there and when I arrived was informed the car was sold a week ago but would I be interested in looking at other used cars. I was so disappointed but not surprised. The attitude is obviously say anything to get the client in the door then sell them. I am convinced that they place vehicles online to peak interest and as of this written review the vehicle is still listed on their and the Carfax site. Wrote that manager and received a lame response that was obviously a form letter! Dishonest, lack of INTEGRITY and deserving of a lousy reputation!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Roy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@universitymitsubishi.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Bait and switch dealership.
Bait and switch dealership. Put your fees upfront and be transparent. People don’t have time for games.
Bait and switch dealership.
Bait and switch dealership. Put your fees upfront and be transparent. People don’t have time for games.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am from Montreal Canada.
I am from Montreal Canada. The person was polite, smile and answer to my questions. Thanks
I am from Montreal Canada.
I am from Montreal Canada. The person was polite, smile and answer to my questions. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was excellent, and I got out on the promised
The service was excellent, and I got out on the promised time, I did not have to wait for a long time.
The service was excellent, and I got out on the promised
The service was excellent, and I got out on the promised time, I did not have to wait for a long time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
