Reviews
Write a reviewI recently contacted Carster online after seeing a car I
I recently contacted Carster online after seeing a car I was interested in. From the very beginning, the process was smooth and transparent. I reached out to get more details about the vehicle, and within a short time, I received a clear price quote. They also helped me get pre-approved for financing before I even stepped foot on the lot, which saved a lot of time and made the entire experience hassle-free. Over the years, I’ve purchased seven cars, and I can confidently say this was the best car-buying experience I’ve ever had. The staff at Carster were honest, professional, and straightforward—there were no gimmicks or pressure tactics, just clear communication and genuine service. When I arrived at the dealership, the car was exactly as advertised—clean, well-maintained, and ready for a test drive. It drove perfectly and met all my expectations. The paperwork process was quick and efficient, and the team took the time to make sure I understood every step, which I really appreciated. What stood out most to me was how comfortable and respected I felt as a customer. It’s rare to find a dealership where the people genuinely care about making sure you’re happy with your purchase. I’m extremely satisfied with my new car and would absolutely recommend Carster to anyone in the market for a vehicle. Whether you're buying your first car or your tenth, you’ll be in good hands here.
I recently contacted Carster online after seeing a car I
I recently contacted Carster online after seeing a car I was interested in. From the very beginning, the process was smooth and transparent. I reached out to get more details about the vehicle, and within a short time, I received a clear price quote. They also helped me get pre-approved for financing before I even stepped foot on the lot, which saved a lot of time and made the entire experience hassle-free. Over the years, I’ve purchased seven cars, and I can confidently say this was the best car-buying experience I’ve ever had. The staff at Carster were honest, professional, and straightforward—there were no gimmicks or pressure tactics, just clear communication and genuine service. When I arrived at the dealership, the car was exactly as advertised—clean, well-maintained, and ready for a test drive. It drove perfectly and met all my expectations. The paperwork process was quick and efficient, and the team took the time to make sure I understood every step, which I really appreciated. What stood out most to me was how comfortable and respected I felt as a customer. It’s rare to find a dealership where the people genuinely care about making sure you’re happy with your purchase. I’m extremely satisfied with my new car and would absolutely recommend Carster to anyone in the market for a vehicle. Whether you're buying your first car or your tenth, you’ll be in good hands here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ALL the worst things people say about used car dealers
ALL the worst things people say about used car dealers are true about this place. For example, I told him I need an out the door price so I can bring the money and buy the car when I fly in to California in 2 days... He told me what he called "Today's Price." Then he says "I don't know what the price will be in 2 days." All this after he had this SUV that he couldn't sell after almost 90 days. Surely if I flew in in 2 days he'd have a surprise price raise for his "Captive audience." FORGET IT! I'm already diving a vehicle from an HONEST dealer with no last minute tricks! And finally, as rude as he is on the phone, I'd almost think he wasn't really trying to sell cars and the business is really just a front for something else.
ALL the worst things people say about used car dealers
ALL the worst things people say about used car dealers are true about this place. For example, I told him I need an out the door price so I can bring the money and buy the car when I fly in to California in 2 days... He told me what he called "Today's Price." Then he says "I don't know what the price will be in 2 days." All this after he had this SUV that he couldn't sell after almost 90 days. Surely if I flew in in 2 days he'd have a surprise price raise for his "Captive audience." FORGET IT! I'm already diving a vehicle from an HONEST dealer with no last minute tricks! And finally, as rude as he is on the phone, I'd almost think he wasn't really trying to sell cars and the business is really just a front for something else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for your review! We have hundreds of satisfied customers and we appreciate your feedback. We apologize if any miscommunication caused you any inconvenience. You were out of state and made us a low ball offer on the unique Jeep Grand Cherokee Summit which nobody was willing to sell you at the price in your own state. You mentioned in your email don't contact you back if we can't accept your low ball offer. Later, the Jeep sold for the full special advertised price to another client. We have been victim of out of state fraud by a client with the bounced check so we are extra careful about out of state transactions. All our special prices expire end of the day, it says on the disclaimer unless we have received a deposit or credit application to hold the vehicle. In addition, the employee you wrote a review for, he was on vacation and not even in the office. We are glad you bought a different vehicle. Congratulations!! Thank you!
Excellent service
Very friendly and got a good price on a car. The process was easy and straightforward. Nick and Juan were professional and answered all my questions.
Excellent service
Very friendly and got a good price on a car. The process was easy and straightforward. Nick and Juan were professional and answered all my questions.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome car buying experience
Let’s just say this is NOT your typical used car lot. Nick was absolutely fantastic! He was genuinely trying to get me the best deal I could get. Low pressure environment, made for a very smooth car buying process. Highly recommend to anyone shopping for a car.
Awesome car buying experience
Let’s just say this is NOT your typical used car lot. Nick was absolutely fantastic! He was genuinely trying to get me the best deal I could get. Low pressure environment, made for a very smooth car buying process. Highly recommend to anyone shopping for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service and great prices
Just bought car from them honest guys, easy process and no pressure at all. If you want a clean car with a good price thats the place go there and you will not regret it.
great service and great prices
Just bought car from them honest guys, easy process and no pressure at all. If you want a clean car with a good price thats the place go there and you will not regret it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience doing business with Nick! He is very...
Awesome experience doing business with Nick! He is very knowledgeable and friendly. I would definitely buy another vehicle here! Great place to purchase a pre-owned vehicle!! I’ll be back :-)
Awesome experience doing business with Nick! He is very...
Awesome experience doing business with Nick! He is very knowledgeable and friendly. I would definitely buy another vehicle here! Great place to purchase a pre-owned vehicle!! I’ll be back :-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT EXPERIENCE
Shout out to the Nick at Carster. Called him on a vehicle we saw online. Texted back and forth details of my trade before going in for a quick test drive and purchase. No surprises, great customer service and a value purchase - no need to spend time getting the run around at another dealer - make this your first stop. Awesome to buy a vehicle from a quality person who values people over deals!
GREAT EXPERIENCE
Shout out to the Nick at Carster. Called him on a vehicle we saw online. Texted back and forth details of my trade before going in for a quick test drive and purchase. No surprises, great customer service and a value purchase - no need to spend time getting the run around at another dealer - make this your first stop. Awesome to buy a vehicle from a quality person who values people over deals!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time Buyer
Found then on CarFax. Applied online got approved right away. My first car purchase on my own no co-sign, Nick really help me out so much!!! Couldn’t be happier love my Mini Cooper thank you so much Nick! ❣️🙏 Súper recommend everything was smooth and fast!
First time Buyer
Found then on CarFax. Applied online got approved right away. My first car purchase on my own no co-sign, Nick really help me out so much!!! Couldn’t be happier love my Mini Cooper thank you so much Nick! ❣️🙏 Súper recommend everything was smooth and fast!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy financing and great car buying experience
My wife and I were driving by in the area and found this little gem CARSTER car dealership in Huntington Beach. we were looking for a used car and they had a really nice GMC Acadia we liked. they were able to get us approved immediately and got us a great deal. we are a happy buyers and we will definitely recommend anyone looking to finance a car and get a great deal on a used car thank you CARSTER for making this a great car buying esperience.
Easy financing and great car buying experience
My wife and I were driving by in the area and found this little gem CARSTER car dealership in Huntington Beach. we were looking for a used car and they had a really nice GMC Acadia we liked. they were able to get us approved immediately and got us a great deal. we are a happy buyers and we will definitely recommend anyone looking to finance a car and get a great deal on a used car thank you CARSTER for making this a great car buying esperience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carster treated us Right! again
It's our second time buying a car from Miguel at Carster and we're happy. After going to another dealership to be told to wait and wait because they can't approve me with 0/Down. Carster helped us out again, not sure I need to shop next time. I know where to go now! Highly recommend you
Carster treated us Right! again
It's our second time buying a car from Miguel at Carster and we're happy. After going to another dealership to be told to wait and wait because they can't approve me with 0/Down. Carster helped us out again, not sure I need to shop next time. I know where to go now! Highly recommend you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase