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#1 Cochran Subaru Butler County

(636 reviews)
Visit #1 Cochran Subaru Butler County
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 516-4017 (412) 516-4017
Used (412) 516-4023 (412) 516-4023
Service (412) 516-4005 (412) 516-4005

Reviews

(636 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All about making money, not helping people keep their

All about making money, not helping people keep their vehicles on the road. Disappointed with the lies told.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear about your experience, Damon. Your feedback is important to us, and we hope for an opportunity to serve you in the future.

Justin and Kyle were awesome!

Justin and Kyle were awesome! Didn’t feel pressured and we got exactly what we were looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're thrilled to hear that Justin, Kyle, and the rest of our team provided you with a great experience. We hope to serve you again soon and hope you are enjoying your new car!

Never felt rushed or pressured.

Never felt rushed or pressured. Extremely easy buying process. Salesman Jimmy felt like an old friend. Awesome experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the glowing review,! We're so glad to hear of your Clearly Better Car Buying experience, and will be sure to pass along your praise to Jimmy and our team. We appreciate you choosing us, and hope you're enjoying your new car!

Outstanding dealership I have purchased 4 Subaru from

Outstanding dealership I have purchased 4 Subaru from the Butler Subaru dealership outstanding group of people that work there they have been so helpful they do everything they can to help you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with us! We value your continued loyalty, and look forward to working with you again. We hope you are enjoying your new Subaru!

Very curious and helpful.

Very curious and helpful. Reed did a great job. The dealership made it an enjoyable experience. Will be back for our second car when ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with us! We value your continued loyalty, and look forward to working with you again.

Well-organized dealership with large inventory,

Well-organized dealership with large inventory, professional appearance, reasonable prices, willingness to negotiate, and good customer service from Logan, our sales representative, and Dan, the business manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mark! We're thrilled to hear about your positive experience with our team and inventory. We strive for professionalism and great customer service, and it’s fantastic to know Logan, Dan, and the rest of our team made a lasting impression. We appreciate your feedback and hope to see you again soon!

I always get treated wonderfully by your staff.

I always get treated wonderfully by your staff. I like the videos that the technicians share.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear you appreciate our team and enjoy the technician videos. Your experience means a lot to us, and we look forward serving you again soon!

great experience overall.

great experience overall. salesman was great, and they gave me the deal I wanted. Will visit this dealer again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the glowing review, John! We're so glad to hear of your Clearly Better Car Buying experience, and will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you're enjoying your new car!

Jimmy Mullen was a great salesman.

Jimmy Mullen was a great salesman. He contacted us vis phone. We went to dealership asked for Jimmy and we bought oue car that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with us! We will be sure to pass along your praise to Jimmy and the rest of our team. We appreciate you choosing us, and hope you are enjoying your new car!

Dealership provided prompt attention and answered all our

Dealership provided prompt attention and answered all our questions. Selection of vehicles and options were much larger than we expected. Dealership itself was clean and everyone we interacted with were friendly and polite

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Judy! We're thrilled to hear you had a positive experience with our team and enjoyed our selection. Providing exceptional service is our priority, and your feedback inspires us to keep up the great work. We look forward to serving you again soon.