Reviews
Great service
The service personnel were very helpful and courteous. They listened to my problem and took that care to figure out what was wrong with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Susan, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Ryan Coe, GM, rcoe@foxmotors.com
Safe service and facilities
Prompt service with staff and guests wearing masks and distancing. Appreciate being able to make an appointment and get reminders.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janis, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Subaru! If there is anything else we can do for you, please feel free to give us a call. Kind regards, Ryan Coe, GM, rcoe@foxmotors.com
Bow wow
Everything, just no coffee . The waiting area was clean and distances set up. All the staff was very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Let us know if there is anything else that we can assist you with. Regards, Ryan Coe, GM, rcoe@foxmotors.com
Seamless car purchase
Liked the ability to make an appointment; Steve Shepard sales person was timely, knowledgeable and very helpful. Whole transaction was seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Belinda! We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Ryan Coe, GM, rcoe@foxmotors.com
Never had to leave my couch!
I never had to leave my house to buy a brand new car at a fair price with a good rate and great warranty coverage. My extended coverage is for longer than my loan, so I'm fully protected while making payments. I traded in a car with a lower payment and my fuel savings and insurance savings (thanks to a subaru partnership with Liberty Mutual) end up saving me more than my payments increased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Ryan Coe, GM, rcoe@foxmotors.com
warranty work
got done what i needed in a short time.. very informative and polite and professional car was clean when i picked up
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Sharon. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Kind regards, Ryan Coe, GM, rcoe@foxmotors.com
great service
Quinn was our salesman and he was very knowledgable about telling us about our new Subaru. Never did we feel "pushed" into making a decision or the sale for that matter. He was always prompt in returning an email. Very friendly and easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Jan! I'm very happy to hear that Quinn was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Ryan Coe, GM, rcoe@foxmotors.com
Good experience over all.
The low pressure of the sales staff was refreshing. Sales staff was very helpful by picking me up and bringing me to the dearlership to pick up my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Charlene! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Ryan Coe, GM, rcoe@foxmotors.com
Great service, close proximity, few interruptions
Dion, my salesperson, was very well informed and helpful. He also had a great attitude. And he was willing to deliver the second key the next day which was very much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Julie, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dion was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service for oil changes
Service advisor was very friendly and thorough. My wait time was not very long despite my vehicle being the 4th in line.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jan, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Subaru. If there is anything more that we can do, please come back and see us again. Take care, Ryan Coe, GM, rcoe@foxmotors.com