Reviews
Essentially tried to scam me on ac compressor that they
Essentially tried to scam me on ac compressor that they replaced last year by failing to not only use an OEM part but then the warranty on that aftermarket part was expired due to mileage being slightly over. Makes me regret becoming a Honda owner.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Evan, for your feedback! We're truly sorry to hear about the issue with your AC compressor and understand your frustration, especially with a recent repair and warranty concern. We'd appreciate the opportunity to look into this further and understand what happened with the part and warranty coverage. If you're willing to share any other details, please feel free to reach out to us via email at kalamazoozeigler@gmail.com so we can better understand the situation.
Honda Service Dept was very professional and prompt.
Honda Service Dept was very professional and prompt. Appreciated tech's video following their diagnosis. Thanks Collin for a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, TBro, for choosing Zeigler Honda of Kalamazoo! We're thrilled to hear Collin and Eric provided you with professional and prompt service. We strive to keep you updated on your vehicle throughout the entire process, and we're glad you appreciated the video following our diagnosis. Your support means the world to us, and we'll be sure to pass along your feedback to both of them. Drive safe, and we look forward to assisting you next time!
I took my car in for an oil change this week.
I took my car in for an oil change this week. Issac greeted me with a huge smile and was so friendly! He checked us in, made sure we were comfortable in the lobby and my car was finished so quickly. I was given clear information and my experience was absolutely amazing. I will definitely be returning in the future! Great job!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, LK, for choosing Zeigler Honda of Kalamazoo! It's wonderful to learn that Isaac left a lasting impression and that your entire visit was seamless. It's always our goal to provide quick, easy, and friendly service, and it's clear we hit the mark. We truly appreciate your recommendation, and we'll be sure to pass along your feedback; he'll be so happy to hear. Drive safe, and we look forward to welcoming you back for your next oil change!
Had been looking for a used honda suv.
Had been looking for a used honda suv. Found one at Zeigler and worked through the buying process with Brian S. Appreciate the easy of buying and no pressure. Thanks again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Mary, for choosing Zeigler Honda of Kalamazoo! We're delighted to hear we could help you end your search and that Brian made the purchasing process simple and pressure-free. Your support means so much to us, and we'll be sure to pass along your kind words. Congratulations on your new-to-you Honda, and if you ever need anything, don't hesitate to reach out!
I just bought a new car About a week ago, I was
I just bought a new car About a week ago, I was absolutely satisfied with the whole process. Sam Waters was my salesman. I cannot say enough good things about him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Cynthia, for choosing Zeigler Honda of Kalamazoo! We're thrilled to hear Sam provided you with an incredible experience and made the entire process easy and enjoyable. Your support means so much to us, and he'll be so glad to hear your kind words. Congratulations on your new car, and we look forward to welcoming you back next time!
I found the staff to be very helpful and responsive.
I found the staff to be very helpful and responsive. Overall service was excellent and I appreciated their ability to accommodate my schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Patrick, for choosing Zeigler Honda of Kalamazoo! We're thrilled to hear Collin, in service, was helpful, responsive, and able to accommodate your schedule. Providing excellent service is always our goal, and it means so much to know Collin and our team did just that. Drive safe, and we look forward to welcoming you back next time!
Always professional and informative at every step of
Always professional and informative at every step of service. Each time I go there the quality of service is high
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Tim, for choosing Zeigler Honda of Kalamazoo! We truly appreciate your support and truly appreciate such loyal customers like you. It's fantastic to know that our service team constantly provides you with high-quality, professional service while keeping you informed the entire time. Drive safe, and we look forward to welcoming you back for your next service appointment!
All the employees that I worked with were very friendly.
All the employees that I worked with were very friendly. Everything my car needed was explained to me and all my questions were answered. I received great service! I will definitely be bringing my vehicles back to be serviced here again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, J, for choosing Zeigler Honda of Kalamazoo! We're delighted to hear our team made sure you felt welcome and clearly explained all the work done during your visit. Providing reliable Honda service is always our goal, and it means so much to know you'll be a returning customer. Our team will be so glad to know they made such a positive impression. Drive safe, and we look forward to welcoming you back next time!
Ben was attentive and effective, they so a great job on
Ben was attentive and effective, they so a great job on speed and quality of service was in and out in less than 30 mins!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Alejandra, for choosing Zeigler Honda of Kalamazoo! We're delighted to hear Ben made sure your oil change was handled quickly and efficiently. Car maintenance shouldn't be a burden, and we love to hear our Express Service team got you back on the road in less than 30 minutes. Drive safe, and we look forward to welcoming you back for your next oil change!
Colin was very helpful & informative.
Colin was very helpful & informative. He helped me determine exactly the kind of service I needed, and he answered my questions about concerns that I had. The service was promptly completed, and the communication was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Frankie, for choosing Zeigler Honda of Kalamazoo! We're thrilled to hear Colin was helpful, informative, and made sure you felt confident in the service you received. Clear communication and efficient care are exactly what we aim for, and we'll be sure to pass along your kind words to Colin and Eric; they'll appreciate it. Drive safe, and let us know if there's anything else we can do for you in the future!