Reviews
Sales person was knowledgeable and helpful.
Sales person was knowledgeable and helpful. Sales rep fully understood what our requirements were both for the vehicle we wanted and our financial goals.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, SAS, for choosing Zeigler Honda of Kalamazoo! We're thrilled to hear Brian took the time to fully understand your vehicle needs and financial goals. That's exactly the personalized, helpful service we strive to deliver, and we're so glad our team made such a positive impression. Your support and recommendation mean so much to us, and we'll be sure to pass along your kind words. Congratulations on your new car, and we look forward to assisting you again in the future!
Mr Nelson was very helpful , friendly , he took his time
Mr Nelson was very helpful , friendly , he took his time to make sure everything was right for the car I wanted! No problems at all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Shy, for choosing Zeigler Honda of Kalamazoo! We're thrilled to hear Mr. Nelson provided you with a friendly, helpful, and hassle-free purchasing experience. Knowing that Carlis went above and beyond to make sure everything was just right for you means so much to us, and he'll truly appreciate your support and recommendation. Congratulations on your new-to-you car, and we look forward to welcoming you back in the future!
Oil change was professional and quick.
Oil change was professional and quick. All info was shared with me, I was shown the filters that need to be replaced, great communication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Joanlbs, for choosing Zeigler Honda of Kalamazoo! We're thrilled to hear your oil change service was quick, professional, and transparent. Our team believes in keeping you informed every step of the way, and we're so glad to know our Express Service team came through. Drive safe, and we're here for you next time you need an oil change!
My CRV is a year plus old, best car I’ve ever had!
My CRV is a year plus old, best car I’ve ever had! Second service appointment today- start to finish, the absolute best service experience I have ever had! Friendly, informative, efficient, great visit! Kudos to service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, FLGal, for choosing Zeigler Honda of Kalamazoo! We're thrilled to hear Ben, and our Express Service team, provided you with friendly, informative, and efficient service from start to finish. Your trust and recommendation mean so much to us, and we're so happy you still love your CR-V after a year. Drive safe, and we look forward to assisting you again!
I’ve bought a few cars from Brian Sanderson now.
I’ve bought a few cars from Brian Sanderson now. He’s knowledgeable, friendly, and great to work with. You get straight to the point answers, and wonderful follow up!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Chris, for choosing Zeigler Honda of Kalamazoo! We're delighted to hear that Brian consistently provides you with honest, knowledgeable care and a smooth car-buying experience. Your trust and loyalty mean so much to us, and we'll be sure to pass along your kind words; he'll appreciate it as much as we do. Congratulations on your new car, and we look forward to assisting you again down the road!
Had a great experience working with Brian Sanderson to
Had a great experience working with Brian Sanderson to buy a new CR-V. Brian took time to explain all of the features and answer all of my questions, all while making the process quick and painless!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Gary, for choosing Zeigler Honda of Kalamazoo! We're so glad to hear Brian provided you with a quick and painless purchasing process. It's wonderful to know he took the time to explain all of the features in your new car and answered any questions you had, making your experience so positive. Congratulations on your new Honda CR-V, and we look forward to assisting you again in the future!
Took my car in for an oil change, the manager was very
Took my car in for an oil change, the manager was very nice and explained everything well. However my tire pressure light had gone on earlier in the week so I had added air to one of my tires and also realized the cap to that valve was missing, so I asked them to check that tire and if I could have a new cap for it. After my car was done I realized there still was not a cap on that valve so I asked and was given one. Later I realized that tire without the cap was in the same spot it had been originally so it doesn’t seem like my tires were rotated even though I paid extra for it.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Anna, for choosing Zeigler Honda of Kalamazoo! We're delighted to hear Ben took great care of you and provided clear communication throughout your oil change. It's important to us that every service is completed thoroughly and correctly, and we're sorry to hear about the concerns with your tire rotation and valve cap. If you're open to it, please reach out to us at (269)375-4500 or stop by so we can ensure everything was completed.
I needed an emergency repair while visiting from out of
I needed an emergency repair while visiting from out of town and the service department stepped up for me. James Baker took personal care to get my vintage cr-v back on the road, with techs working late and hard-to-find parts tracked down. Honda repairs are pricey, but the Zeigler team made it worth it. It's good to encounter caring and helpful people these days - two thumbs up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, James, for choosing Zeigler Honda of Kalamazoo! We understand how stressful emergency repairs can be, especially when you're out of town, but we're so happy our team could help. It's wonderful to hear that James Baker went above and beyond to find the right parts for your vintage CR-V and provided you with caring, personalized care from start to finish. Your support means so much to us, and we'll be sure to pass along your kind words to everyone who helped repair your Honda. Drive safe, and if you're ever back in town and there's anything we can do to help, give us a call!
Long-term customer.
Long-term customer. Had an emergency issue & called for assistance. Was frustrated with the circumstances of my emergency. James was patient (first interaction, so doesn’t know me) & explained had to order the tire & probably wouldn’t be available next day. In the end, pleased with the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, M W, for choosing Zeigler Honda of Kalamazoo! We understand how frustrating an emergency repair can be, but we're so glad to hear that James provided you with patience and clear communication. It's wonderful to know he kept you updated on how long it would take and when we could replace the tire; he'll be glad to hear he made such a positive impression. Drive safe, and if there's anything else we can help you with, please don't hesitate to give us a call!
Pretty much a waste of time.
Pretty much a waste of time. The horn on our2025 odyssey started blaring early evening a few days ago Called,ziegler honda & got warranty service appt.for 11 in morning four days layer. Was there 2 hrs and went outside. There sat my odyssey! Nothing had been done! Went inside again and asked how much longer? Service was out for lunch . Needed more time. Settled to come back next week with loaner since we have no other vehicle. Service had repair order showing alarm going off....no! It was horn blaring not alarm. now we have no horn & they're keeping van two days to find out why horn started blaring.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, L. A., for your feedback. We're sorry to hear about your recent experience with our team, as that's not the level of service we strive to provide. We understand how frustrating it is to wait, especially when repairs take longer than expected. That being said, we truly appreciate your patience as we work to repair the issue and are glad we could provide a loaner vehicle in the meantime. If there's anything else we can do in the meantime or if you would like to discuss this further, please don't hesitate to reach out to us.