Reviews
Star Subaru stole my time and my item
My car was not ready on time . I had to come back another day to only have to come back third time and to have my i AirPods stolen from my car please they did not put my wires back. I will call corporate about my bad experience
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the Service Manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 833-271-0484
Reliable quick service
All services done 123! No long waiting as long as you made an appointment, staff are very nice friendly and professional. Waiting areas clean. Highly recommend this location. One on 172nd street.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words. We thank you for the recommendation and look forward to working with you again in the future.
Tire light
I was happy to be given an appointment because I was concerned about the tire light. I also needed an oil change even though the car label said differently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star rating! We're glad your service went smoothly and hope to see you soon.
A Great Experience...
I gave the 5 star rating because that's what they deserve. Everyone was great, helpful in every way! Highly recommend to anyone looking for a new or used Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star rating. We look forward to working with you again in the future!
2019 forester
Andy and Sonya were incredibly helpful and easy to deal with and i felt like i got a good deal and was treated fairly along the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and the 5-star rating! We hope to see you soon.
Waited only an hour to fix radio and oil change
Friendly service, clean waiting area, TV and complimentary coffee, and free wifi. Waited and worked while car got serviced. Also received a discount for the oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're glad you found your visit to our Service Center a pleasant one and look forward to working with you again in the future.
Awesome service great customer service
Awesome service! I highly recommend star subaru. Went in for a crosstrek limited. Paul was very helpful he told me about the packages for the crosstrek. After heading to pick up my crosstrek Jimmy showed me how everything worked. Mike gave me no hassles or problems with financing pretty much in and out. Great team and customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amelia - thank you so much for the kind words and the 5-star rating! We hope you're enjoying your Crosstrek Limited and look forward to working with you again in the future!
Superb service
Clean, professional and would recommend to all. Sherborne Williams went the distance in having me feel confident that I would be taken care of and he was right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.
Star Subaru was great
Paul was my sales person; he was pleasant and good to work with. Explained what I was looking for and my price range; signed the contract within an hour walking into the dealership. Recommended and would go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review. We appreciate the recommendation and hope to see you soon.
Excellent, attentive, friendly service
The service experience was was outstanding! The service coordinator, William, was very knowledgeable, extremely courteous and very attentive to the needs of the car, and the owner. Important issues overlooked by the owner were pointed out and discussed. Minor cosmetic issues were not oversold and only needed repairs were emphasized. Prices were very fair and not in any way inflated by unnecessary repairs. The service experience was outstanding and I have every intention of continuing to use the Star Service Center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Connie - thank you so much for the kind words. We're glad your service appointment went smoothly and look forward to working with you again in the future!